PHONEOsAT >78% orChat 87% INVAccuracy>98% AHT < 30(Chat) orPhone AHT< 765 sec CommendationCall > 3   AHT <= 860Phones orAHT <= 35minutes(Chat) Free Holdtime <150 Free SystemIssue < 3Instances Free PHONEIssueResolution=> 78% orCHAT >90% QAAccuracy=100% Attendance100% NoEscalationcall / chat Adherence= 100% Adherence>85% QACare>88% 100%Compliance CommendationCall/Chat Free Reliability>90% Showappriciationto your TL Give giftto yourteammate NoOB/OL Escalatedcall / chat<= 3  PHONEOsAT >78% orChat 87% INVAccuracy>98% AHT < 30(Chat) orPhone AHT< 765 sec CommendationCall > 3   AHT <= 860Phones orAHT <= 35minutes(Chat) Free Holdtime <150 Free SystemIssue < 3Instances Free PHONEIssueResolution=> 78% orCHAT >90% QAAccuracy=100% Attendance100% NoEscalationcall / chat Adherence= 100% Adherence>85% QACare>88% 100%Compliance CommendationCall/Chat Free Reliability>90% Showappriciationto your TL Give giftto yourteammate NoOB/OL Escalatedcall / chat<= 3  

WH Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PHONE OsAT > 78% or Chat 87%
  2. INV Accuracy >98%
  3. AHT < 30 (Chat) or Phone AHT < 765 sec
  4. Commendation Call > 3
  6. AHT <= 860 Phones or AHT <= 35 minutes (Chat)
  7. Free
  8. Hold time < 150
  9. Free
  10. System Issue < 3 Instances
  11. Free
  12. PHONE Issue Resolution => 78% or CHAT >90%
  13. QA Accuracy =100%
  14. Attendance 100%
  15. No Escalation call / chat
  16. Adherence = 100%
  17. Adherence >85%
  18. QA Care >88%
  19. 100% Compliance
  20. Commendation Call/Chat
  21. Free
  22. Reliability >90%
  23. Show appriciation to your TL
  24. Give gift to your teammate
  25. No OB/OL
  26. Escalated call / chat <= 3