INVAccuracy>98% AHT <= 860Phones orAHT <= 35minutes(Chat) QACare>88% Free CommendationCall > 3 AHT < 30(Chat) orPhone AHT< 765 sec Free Attendance100% NoEscalationcall / chat CommendationCall/Chat PHONEOsAT >78% orChat 87% Give giftto yourteammate QAAccuracy=100% Free Holdtime <150 Escalatedcall / chat<= 3  Showappriciationto your TL 100%Compliance Free Reliability>90% PHONEIssueResolution=> 78% orCHAT >90% SystemIssue < 3Instances Adherence= 100% NoOB/OL   Adherence>85% INVAccuracy>98% AHT <= 860Phones orAHT <= 35minutes(Chat) QACare>88% Free CommendationCall > 3 AHT < 30(Chat) orPhone AHT< 765 sec Free Attendance100% NoEscalationcall / chat CommendationCall/Chat PHONEOsAT >78% orChat 87% Give giftto yourteammate QAAccuracy=100% Free Holdtime <150 Escalatedcall / chat<= 3  Showappriciationto your TL 100%Compliance Free Reliability>90% PHONEIssueResolution=> 78% orCHAT >90% SystemIssue < 3Instances Adherence= 100% NoOB/OL   Adherence>85% 

WH Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. INV Accuracy >98%
  2. AHT <= 860 Phones or AHT <= 35 minutes (Chat)
  3. QA Care >88%
  4. Free
  5. Commendation Call > 3
  6. AHT < 30 (Chat) or Phone AHT < 765 sec
  7. Free
  8. Attendance 100%
  9. No Escalation call / chat
  10. Commendation Call/Chat
  11. PHONE OsAT > 78% or Chat 87%
  12. Give gift to your teammate
  13. QA Accuracy =100%
  14. Free
  15. Hold time < 150
  16. Escalated call / chat <= 3
  17. Show appriciation to your TL
  18. 100% Compliance
  19. Free
  20. Reliability >90%
  21. PHONE Issue Resolution => 78% or CHAT >90%
  22. System Issue < 3 Instances
  23. Adherence = 100%
  24. No OB/OL
  26. Adherence >85%