CommendationCall > 3 Free Adherence= 100% Reliability>90%   Showappriciationto your TL PHONEIssueResolution=> 78% orCHAT >90% Free Free CommendationCall/Chat 100%Compliance AHT <= 860Phones orAHT <= 35minutes(Chat) Holdtime <150 INVAccuracy>98% Adherence>85% Free QACare>88% Attendance100% PHONEOsAT >78% orChat 87% NoOB/OL NoEscalationcall / chat AHT < 30(Chat) orPhone AHT< 765 sec Escalatedcall / chat<= 3  Give giftto yourteammate QAAccuracy=100% SystemIssue < 3Instances CommendationCall > 3 Free Adherence= 100% Reliability>90%   Showappriciationto your TL PHONEIssueResolution=> 78% orCHAT >90% Free Free CommendationCall/Chat 100%Compliance AHT <= 860Phones orAHT <= 35minutes(Chat) Holdtime <150 INVAccuracy>98% Adherence>85% Free QACare>88% Attendance100% PHONEOsAT >78% orChat 87% NoOB/OL NoEscalationcall / chat AHT < 30(Chat) orPhone AHT< 765 sec Escalatedcall / chat<= 3  Give giftto yourteammate QAAccuracy=100% SystemIssue < 3Instances 

WH Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Commendation Call > 3
  2. Free
  3. Adherence = 100%
  4. Reliability >90%
  6. Show appriciation to your TL
  7. PHONE Issue Resolution => 78% or CHAT >90%
  8. Free
  9. Free
  10. Commendation Call/Chat
  11. 100% Compliance
  12. AHT <= 860 Phones or AHT <= 35 minutes (Chat)
  13. Hold time < 150
  14. INV Accuracy >98%
  15. Adherence >85%
  16. Free
  17. QA Care >88%
  18. Attendance 100%
  19. PHONE OsAT > 78% or Chat 87%
  20. No OB/OL
  21. No Escalation call / chat
  22. AHT < 30 (Chat) or Phone AHT < 765 sec
  23. Escalated call / chat <= 3
  24. Give gift to your teammate
  25. QA Accuracy =100%
  26. System Issue < 3 Instances