Adherence>85% PHONEIssueResolution=> 78% orCHAT >90% Escalatedcall / chat<= 3  CommendationCall > 3 Free Free 100%Compliance Holdtime <150 QAAccuracy=100% AHT <= 860Phones orAHT <= 35minutes(Chat) Adherence= 100% Free QACare>88% AHT < 30(Chat) orPhone AHT< 765 sec Attendance100% NoOB/OL   INVAccuracy>98% Free NoEscalationcall / chat Give giftto yourteammate Showappriciationto your TL PHONEOsAT >78% orChat 87% Reliability>90% SystemIssue < 3Instances CommendationCall/Chat Adherence>85% PHONEIssueResolution=> 78% orCHAT >90% Escalatedcall / chat<= 3  CommendationCall > 3 Free Free 100%Compliance Holdtime <150 QAAccuracy=100% AHT <= 860Phones orAHT <= 35minutes(Chat) Adherence= 100% Free QACare>88% AHT < 30(Chat) orPhone AHT< 765 sec Attendance100% NoOB/OL   INVAccuracy>98% Free NoEscalationcall / chat Give giftto yourteammate Showappriciationto your TL PHONEOsAT >78% orChat 87% Reliability>90% SystemIssue < 3Instances CommendationCall/Chat 

WH Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Adherence >85%
  2. PHONE Issue Resolution => 78% or CHAT >90%
  3. Escalated call / chat <= 3
  4. Commendation Call > 3
  5. Free
  6. Free
  7. 100% Compliance
  8. Hold time < 150
  9. QA Accuracy =100%
  10. AHT <= 860 Phones or AHT <= 35 minutes (Chat)
  11. Adherence = 100%
  12. Free
  13. QA Care >88%
  14. AHT < 30 (Chat) or Phone AHT < 765 sec
  15. Attendance 100%
  16. No OB/OL
  18. INV Accuracy >98%
  19. Free
  20. No Escalation call / chat
  21. Give gift to your teammate
  22. Show appriciation to your TL
  23. PHONE OsAT > 78% or Chat 87%
  24. Reliability >90%
  25. System Issue < 3 Instances
  26. Commendation Call/Chat