INVAccuracy>98% Attendance100% Give giftto yourteammate NoEscalationcall / chat AHT <= 860Phones orAHT <= 35minutes(Chat) Reliability>90% CommendationCall > 3 Free Showappriciationto your TL Adherence>85% SystemIssue < 3Instances Free QACare>88% Holdtime <150 PHONEIssueResolution=> 78% orCHAT >90% NoOB/OL Escalatedcall / chat<= 3  100%Compliance Free Free CommendationCall/Chat QAAccuracy=100% AHT < 30(Chat) orPhone AHT< 765 sec PHONEOsAT >78% orChat 87% Adherence= 100%   INVAccuracy>98% Attendance100% Give giftto yourteammate NoEscalationcall / chat AHT <= 860Phones orAHT <= 35minutes(Chat) Reliability>90% CommendationCall > 3 Free Showappriciationto your TL Adherence>85% SystemIssue < 3Instances Free QACare>88% Holdtime <150 PHONEIssueResolution=> 78% orCHAT >90% NoOB/OL Escalatedcall / chat<= 3  100%Compliance Free Free CommendationCall/Chat QAAccuracy=100% AHT < 30(Chat) orPhone AHT< 765 sec PHONEOsAT >78% orChat 87% Adherence= 100% 

WH Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  2. INV Accuracy >98%
  3. Attendance 100%
  4. Give gift to your teammate
  5. No Escalation call / chat
  6. AHT <= 860 Phones or AHT <= 35 minutes (Chat)
  7. Reliability >90%
  8. Commendation Call > 3
  9. Free
  10. Show appriciation to your TL
  11. Adherence >85%
  12. System Issue < 3 Instances
  13. Free
  14. QA Care >88%
  15. Hold time < 150
  16. PHONE Issue Resolution => 78% or CHAT >90%
  17. No OB/OL
  18. Escalated call / chat <= 3
  19. 100% Compliance
  20. Free
  21. Free
  22. Commendation Call/Chat
  23. QA Accuracy =100%
  24. AHT < 30 (Chat) or Phone AHT < 765 sec
  25. PHONE OsAT > 78% or Chat 87%
  26. Adherence = 100%