Free PHONEOsAT >78% orChat 87% CommendationCall > 3 CommendationCall/Chat SystemIssue < 3Instances Holdtime <150 Reliability>90% Escalatedcall / chat<= 3  AHT < 30(Chat) orPhone AHT< 765 sec 100%Compliance NoEscalationcall / chat QACare>88% AHT <= 860Phones orAHT <= 35minutes(Chat) Adherence>85% Free Attendance100% NoOB/OL Free Adherence= 100% Showappriciationto your TL QAAccuracy=100% Free   PHONEIssueResolution=> 78% orCHAT >90% INVAccuracy>98% Give giftto yourteammate Free PHONEOsAT >78% orChat 87% CommendationCall > 3 CommendationCall/Chat SystemIssue < 3Instances Holdtime <150 Reliability>90% Escalatedcall / chat<= 3  AHT < 30(Chat) orPhone AHT< 765 sec 100%Compliance NoEscalationcall / chat QACare>88% AHT <= 860Phones orAHT <= 35minutes(Chat) Adherence>85% Free Attendance100% NoOB/OL Free Adherence= 100% Showappriciationto your TL QAAccuracy=100% Free   PHONEIssueResolution=> 78% orCHAT >90% INVAccuracy>98% Give giftto yourteammate 

WH Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free
  2. PHONE OsAT > 78% or Chat 87%
  3. Commendation Call > 3
  4. Commendation Call/Chat
  5. System Issue < 3 Instances
  6. Hold time < 150
  7. Reliability >90%
  8. Escalated call / chat <= 3
  9. AHT < 30 (Chat) or Phone AHT < 765 sec
  10. 100% Compliance
  11. No Escalation call / chat
  12. QA Care >88%
  13. AHT <= 860 Phones or AHT <= 35 minutes (Chat)
  14. Adherence >85%
  15. Free
  16. Attendance 100%
  17. No OB/OL
  18. Free
  19. Adherence = 100%
  20. Show appriciation to your TL
  21. QA Accuracy =100%
  22. Free
  24. PHONE Issue Resolution => 78% or CHAT >90%
  25. INV Accuracy >98%
  26. Give gift to your teammate