Someonesubmits an orderform for abusiness cardthat could havebeen copiedSomeonejust isn'tusing theATMcorrectlySomeonejust hadinsufficientfundsSTAR,Interpro,CORE, orinternet goesdownSomeoneclearlyignored/didn'treadproceduresSomeoneuses"reissue" toreplace acardSomeone'scard wasneveractivatedSomeoneemails CardProgramsinstead ofCard SupportSomeoneis justusing thewrong PINAndrewcomes overand joins aconversationFiservmakes a bigand/or stupidmistakeBranch asksabout instantissuemachineFiserv's"resolution"of a problemsolvesnothingSomeone says"I don't know ifI'm calling therightdepartment"Someoneissues aduplicatecardInvalid card duetounembossablecharacter inbusiness nameSomeone asksfor expiredrewards pointsto be reinstatedThe servicecharge accountdoesn't matchthe primarycheckingaccountBranchcalls aboutwarm cardMark sendsan emailwithEMPHASISAnexceptiongets"corrected"Someone asksabout astatement creditthat is veryclearly on theirstatementInvalid carddue to badaddress flagSomeone asksyou aboutsomethingcompletelyunrelated to youSomeonesubmits an orderform for abusiness cardthat could havebeen copiedSomeonejust isn'tusing theATMcorrectlySomeonejust hadinsufficientfundsSTAR,Interpro,CORE, orinternet goesdownSomeoneclearlyignored/didn'treadproceduresSomeoneuses"reissue" toreplace acardSomeone'scard wasneveractivatedSomeoneemails CardProgramsinstead ofCard SupportSomeoneis justusing thewrong PINAndrewcomes overand joins aconversationFiservmakes a bigand/or stupidmistakeBranch asksabout instantissuemachineFiserv's"resolution"of a problemsolvesnothingSomeone says"I don't know ifI'm calling therightdepartment"Someoneissues aduplicatecardInvalid card duetounembossablecharacter inbusiness nameSomeone asksfor expiredrewards pointsto be reinstatedThe servicecharge accountdoesn't matchthe primarycheckingaccountBranchcalls aboutwarm cardMark sendsan emailwithEMPHASISAnexceptiongets"corrected"Someone asksabout astatement creditthat is veryclearly on theirstatementInvalid carddue to badaddress flagSomeone asksyou aboutsomethingcompletelyunrelated to you

Card Programs Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone submits an order form for a business card that could have been copied
  2. Someone just isn't using the ATM correctly
  3. Someone just had insufficient funds
  4. STAR, Interpro, CORE, or internet goes down
  5. Someone clearly ignored/didn't read procedures
  6. Someone uses "reissue" to replace a card
  7. Someone's card was never activated
  8. Someone emails Card Programs instead of Card Support
  9. Someone is just using the wrong PIN
  10. Andrew comes over and joins a conversation
  11. Fiserv makes a big and/or stupid mistake
  12. Branch asks about instant issue machine
  13. Fiserv's "resolution" of a problem solves nothing
  14. Someone says "I don't know if I'm calling the right department"
  15. Someone issues a duplicate card
  16. Invalid card due to unembossable character in business name
  17. Someone asks for expired rewards points to be reinstated
  18. The service charge account doesn't match the primary checking account
  19. Branch calls about warm card
  20. Mark sends an email with EMPHASIS
  21. An exception gets "corrected"
  22. Someone asks about a statement credit that is very clearly on their statement
  23. Invalid card due to bad address flag
  24. Someone asks you about something completely unrelated to you