Someone asksabout astatement creditthat is veryclearly on theirstatementFiserv's"resolution"of a problemsolvesnothingSomeoneemails CardProgramsinstead ofCard SupportSomeonejust hadinsufficientfundsSTAR,Interpro,CORE, orinternet goesdownInvalid carddue to badaddress flagSomeoneis justusing thewrong PINThe servicecharge accountdoesn't matchthe primarycheckingaccountAndrewcomes overand joins aconversationSomeoneissues aduplicatecardBranch asksabout instantissuemachineSomeone asksyou aboutsomethingcompletelyunrelated to youSomeoneuses"reissue" toreplace acardSomeonesubmits an orderform for abusiness cardthat could havebeen copiedAnexceptiongets"corrected"Someonejust isn'tusing theATMcorrectlyInvalid card duetounembossablecharacter inbusiness nameFiservmakes a bigand/or stupidmistakeBranchcalls aboutwarm cardSomeoneclearlyignored/didn'treadproceduresSomeone asksfor expiredrewards pointsto be reinstatedSomeone'scard wasneveractivatedSomeone says"I don't know ifI'm calling therightdepartment"Mark sendsan emailwithEMPHASISSomeone asksabout astatement creditthat is veryclearly on theirstatementFiserv's"resolution"of a problemsolvesnothingSomeoneemails CardProgramsinstead ofCard SupportSomeonejust hadinsufficientfundsSTAR,Interpro,CORE, orinternet goesdownInvalid carddue to badaddress flagSomeoneis justusing thewrong PINThe servicecharge accountdoesn't matchthe primarycheckingaccountAndrewcomes overand joins aconversationSomeoneissues aduplicatecardBranch asksabout instantissuemachineSomeone asksyou aboutsomethingcompletelyunrelated to youSomeoneuses"reissue" toreplace acardSomeonesubmits an orderform for abusiness cardthat could havebeen copiedAnexceptiongets"corrected"Someonejust isn'tusing theATMcorrectlyInvalid card duetounembossablecharacter inbusiness nameFiservmakes a bigand/or stupidmistakeBranchcalls aboutwarm cardSomeoneclearlyignored/didn'treadproceduresSomeone asksfor expiredrewards pointsto be reinstatedSomeone'scard wasneveractivatedSomeone says"I don't know ifI'm calling therightdepartment"Mark sendsan emailwithEMPHASIS

Card Programs Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Someone asks about a statement credit that is very clearly on their statement
  2. Fiserv's "resolution" of a problem solves nothing
  3. Someone emails Card Programs instead of Card Support
  4. Someone just had insufficient funds
  5. STAR, Interpro, CORE, or internet goes down
  6. Invalid card due to bad address flag
  7. Someone is just using the wrong PIN
  8. The service charge account doesn't match the primary checking account
  9. Andrew comes over and joins a conversation
  10. Someone issues a duplicate card
  11. Branch asks about instant issue machine
  12. Someone asks you about something completely unrelated to you
  13. Someone uses "reissue" to replace a card
  14. Someone submits an order form for a business card that could have been copied
  15. An exception gets "corrected"
  16. Someone just isn't using the ATM correctly
  17. Invalid card due to unembossable character in business name
  18. Fiserv makes a big and/or stupid mistake
  19. Branch calls about warm card
  20. Someone clearly ignored/didn't read procedures
  21. Someone asks for expired rewards points to be reinstated
  22. Someone's card was never activated
  23. Someone says "I don't know if I'm calling the right department"
  24. Mark sends an email with EMPHASIS