Someoneuses"reissue" toreplace acardThe servicecharge accountdoesn't matchthe primarycheckingaccountInvalid carddue to badaddress flagSomeone asksyou aboutsomethingcompletelyunrelated to youBranchcalls aboutwarm cardSomeone says"I don't know ifI'm calling therightdepartment"Someoneclearlyignored/didn'treadproceduresSomeonesubmits an orderform for abusiness cardthat could havebeen copiedAnexceptiongets"corrected"STAR,Interpro,CORE, orinternet goesdownAndrewcomes overand joins aconversationSomeone asksabout astatement creditthat is veryclearly on theirstatementSomeoneis justusing thewrong PINFiservmakes a bigand/or stupidmistakeSomeonejust hadinsufficientfundsSomeonejust isn'tusing theATMcorrectlyBranch asksabout instantissuemachineInvalid card duetounembossablecharacter inbusiness nameSomeoneissues aduplicatecardSomeone'scard wasneveractivatedMark sendsan emailwithEMPHASISFiserv's"resolution"of a problemsolvesnothingSomeone asksfor expiredrewards pointsto be reinstatedSomeoneemails CardProgramsinstead ofCard SupportSomeoneuses"reissue" toreplace acardThe servicecharge accountdoesn't matchthe primarycheckingaccountInvalid carddue to badaddress flagSomeone asksyou aboutsomethingcompletelyunrelated to youBranchcalls aboutwarm cardSomeone says"I don't know ifI'm calling therightdepartment"Someoneclearlyignored/didn'treadproceduresSomeonesubmits an orderform for abusiness cardthat could havebeen copiedAnexceptiongets"corrected"STAR,Interpro,CORE, orinternet goesdownAndrewcomes overand joins aconversationSomeone asksabout astatement creditthat is veryclearly on theirstatementSomeoneis justusing thewrong PINFiservmakes a bigand/or stupidmistakeSomeonejust hadinsufficientfundsSomeonejust isn'tusing theATMcorrectlyBranch asksabout instantissuemachineInvalid card duetounembossablecharacter inbusiness nameSomeoneissues aduplicatecardSomeone'scard wasneveractivatedMark sendsan emailwithEMPHASISFiserv's"resolution"of a problemsolvesnothingSomeone asksfor expiredrewards pointsto be reinstatedSomeoneemails CardProgramsinstead ofCard Support

Card Programs Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone uses "reissue" to replace a card
  2. The service charge account doesn't match the primary checking account
  3. Invalid card due to bad address flag
  4. Someone asks you about something completely unrelated to you
  5. Branch calls about warm card
  6. Someone says "I don't know if I'm calling the right department"
  7. Someone clearly ignored/didn't read procedures
  8. Someone submits an order form for a business card that could have been copied
  9. An exception gets "corrected"
  10. STAR, Interpro, CORE, or internet goes down
  11. Andrew comes over and joins a conversation
  12. Someone asks about a statement credit that is very clearly on their statement
  13. Someone is just using the wrong PIN
  14. Fiserv makes a big and/or stupid mistake
  15. Someone just had insufficient funds
  16. Someone just isn't using the ATM correctly
  17. Branch asks about instant issue machine
  18. Invalid card due to unembossable character in business name
  19. Someone issues a duplicate card
  20. Someone's card was never activated
  21. Mark sends an email with EMPHASIS
  22. Fiserv's "resolution" of a problem solves nothing
  23. Someone asks for expired rewards points to be reinstated
  24. Someone emails Card Programs instead of Card Support