Someone asksfor expiredrewards pointsto be reinstatedSomeone asksabout astatement creditthat is veryclearly on theirstatementSomeone asksyou aboutsomethingcompletelyunrelated to youSomeoneuses"reissue" toreplace acardSomeoneemails CardProgramsinstead ofCard SupportSomeonejust isn'tusing theATMcorrectlySTAR,Interpro,CORE, orinternet goesdownSomeone'scard wasneveractivatedFiservmakes a bigand/or stupidmistakeInvalid carddue to badaddress flagSomeoneis justusing thewrong PINAnexceptiongets"corrected"Fiserv's"resolution"of a problemsolvesnothingSomeonejust hadinsufficientfundsMark sendsan emailwithEMPHASISSomeoneclearlyignored/didn'treadproceduresSomeone says"I don't know ifI'm calling therightdepartment"Andrewcomes overand joins aconversationSomeonesubmits an orderform for abusiness cardthat could havebeen copiedBranchcalls aboutwarm cardSomeoneissues aduplicatecardInvalid card duetounembossablecharacter inbusiness nameBranch asksabout instantissuemachineThe servicecharge accountdoesn't matchthe primarycheckingaccountSomeone asksfor expiredrewards pointsto be reinstatedSomeone asksabout astatement creditthat is veryclearly on theirstatementSomeone asksyou aboutsomethingcompletelyunrelated to youSomeoneuses"reissue" toreplace acardSomeoneemails CardProgramsinstead ofCard SupportSomeonejust isn'tusing theATMcorrectlySTAR,Interpro,CORE, orinternet goesdownSomeone'scard wasneveractivatedFiservmakes a bigand/or stupidmistakeInvalid carddue to badaddress flagSomeoneis justusing thewrong PINAnexceptiongets"corrected"Fiserv's"resolution"of a problemsolvesnothingSomeonejust hadinsufficientfundsMark sendsan emailwithEMPHASISSomeoneclearlyignored/didn'treadproceduresSomeone says"I don't know ifI'm calling therightdepartment"Andrewcomes overand joins aconversationSomeonesubmits an orderform for abusiness cardthat could havebeen copiedBranchcalls aboutwarm cardSomeoneissues aduplicatecardInvalid card duetounembossablecharacter inbusiness nameBranch asksabout instantissuemachineThe servicecharge accountdoesn't matchthe primarycheckingaccount

Card Programs Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone asks for expired rewards points to be reinstated
  2. Someone asks about a statement credit that is very clearly on their statement
  3. Someone asks you about something completely unrelated to you
  4. Someone uses "reissue" to replace a card
  5. Someone emails Card Programs instead of Card Support
  6. Someone just isn't using the ATM correctly
  7. STAR, Interpro, CORE, or internet goes down
  8. Someone's card was never activated
  9. Fiserv makes a big and/or stupid mistake
  10. Invalid card due to bad address flag
  11. Someone is just using the wrong PIN
  12. An exception gets "corrected"
  13. Fiserv's "resolution" of a problem solves nothing
  14. Someone just had insufficient funds
  15. Mark sends an email with EMPHASIS
  16. Someone clearly ignored/didn't read procedures
  17. Someone says "I don't know if I'm calling the right department"
  18. Andrew comes over and joins a conversation
  19. Someone submits an order form for a business card that could have been copied
  20. Branch calls about warm card
  21. Someone issues a duplicate card
  22. Invalid card due to unembossable character in business name
  23. Branch asks about instant issue machine
  24. The service charge account doesn't match the primary checking account