Someoneemails CardProgramsinstead ofCard SupportSTAR,Interpro,CORE, orinternet goesdownSomeonejust hadinsufficientfundsMark sendsan emailwithEMPHASISSomeoneissues aduplicatecardSomeonejust isn'tusing theATMcorrectlySomeone asksfor expiredrewards pointsto be reinstatedInvalid carddue to badaddress flagInvalid card duetounembossablecharacter inbusiness nameSomeonesubmits an orderform for abusiness cardthat could havebeen copiedSomeoneclearlyignored/didn'treadproceduresBranch asksabout instantissuemachineThe servicecharge accountdoesn't matchthe primarycheckingaccountSomeone asksyou aboutsomethingcompletelyunrelated to youSomeone'scard wasneveractivatedSomeoneis justusing thewrong PINFiserv's"resolution"of a problemsolvesnothingSomeoneuses"reissue" toreplace acardSomeone says"I don't know ifI'm calling therightdepartment"Branchcalls aboutwarm cardSomeone asksabout astatement creditthat is veryclearly on theirstatementAnexceptiongets"corrected"Andrewcomes overand joins aconversationFiservmakes a bigand/or stupidmistakeSomeoneemails CardProgramsinstead ofCard SupportSTAR,Interpro,CORE, orinternet goesdownSomeonejust hadinsufficientfundsMark sendsan emailwithEMPHASISSomeoneissues aduplicatecardSomeonejust isn'tusing theATMcorrectlySomeone asksfor expiredrewards pointsto be reinstatedInvalid carddue to badaddress flagInvalid card duetounembossablecharacter inbusiness nameSomeonesubmits an orderform for abusiness cardthat could havebeen copiedSomeoneclearlyignored/didn'treadproceduresBranch asksabout instantissuemachineThe servicecharge accountdoesn't matchthe primarycheckingaccountSomeone asksyou aboutsomethingcompletelyunrelated to youSomeone'scard wasneveractivatedSomeoneis justusing thewrong PINFiserv's"resolution"of a problemsolvesnothingSomeoneuses"reissue" toreplace acardSomeone says"I don't know ifI'm calling therightdepartment"Branchcalls aboutwarm cardSomeone asksabout astatement creditthat is veryclearly on theirstatementAnexceptiongets"corrected"Andrewcomes overand joins aconversationFiservmakes a bigand/or stupidmistake

Card Programs Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone emails Card Programs instead of Card Support
  2. STAR, Interpro, CORE, or internet goes down
  3. Someone just had insufficient funds
  4. Mark sends an email with EMPHASIS
  5. Someone issues a duplicate card
  6. Someone just isn't using the ATM correctly
  7. Someone asks for expired rewards points to be reinstated
  8. Invalid card due to bad address flag
  9. Invalid card due to unembossable character in business name
  10. Someone submits an order form for a business card that could have been copied
  11. Someone clearly ignored/didn't read procedures
  12. Branch asks about instant issue machine
  13. The service charge account doesn't match the primary checking account
  14. Someone asks you about something completely unrelated to you
  15. Someone's card was never activated
  16. Someone is just using the wrong PIN
  17. Fiserv's "resolution" of a problem solves nothing
  18. Someone uses "reissue" to replace a card
  19. Someone says "I don't know if I'm calling the right department"
  20. Branch calls about warm card
  21. Someone asks about a statement credit that is very clearly on their statement
  22. An exception gets "corrected"
  23. Andrew comes over and joins a conversation
  24. Fiserv makes a big and/or stupid mistake