Someone asksabout astatement creditthat is veryclearly on theirstatementSomeone asksfor expiredrewards pointsto be reinstatedSomeoneis justusing thewrong PINSomeoneclearlyignored/didn'treadproceduresSomeoneuses"reissue" toreplace acardSomeone'scard wasneveractivatedAnexceptiongets"corrected"Branch asksabout instantissuemachineSomeonejust hadinsufficientfundsSomeoneissues aduplicatecardSTAR,Interpro,CORE, orinternet goesdownSomeone says"I don't know ifI'm calling therightdepartment"Someonejust isn'tusing theATMcorrectlyAndrewcomes overand joins aconversationInvalid carddue to badaddress flagFiservmakes a bigand/or stupidmistakeBranchcalls aboutwarm cardSomeone asksyou aboutsomethingcompletelyunrelated to youSomeoneemails CardProgramsinstead ofCard SupportMark sendsan emailwithEMPHASISInvalid card duetounembossablecharacter inbusiness nameSomeonesubmits an orderform for abusiness cardthat could havebeen copiedFiserv's"resolution"of a problemsolvesnothingThe servicecharge accountdoesn't matchthe primarycheckingaccountSomeone asksabout astatement creditthat is veryclearly on theirstatementSomeone asksfor expiredrewards pointsto be reinstatedSomeoneis justusing thewrong PINSomeoneclearlyignored/didn'treadproceduresSomeoneuses"reissue" toreplace acardSomeone'scard wasneveractivatedAnexceptiongets"corrected"Branch asksabout instantissuemachineSomeonejust hadinsufficientfundsSomeoneissues aduplicatecardSTAR,Interpro,CORE, orinternet goesdownSomeone says"I don't know ifI'm calling therightdepartment"Someonejust isn'tusing theATMcorrectlyAndrewcomes overand joins aconversationInvalid carddue to badaddress flagFiservmakes a bigand/or stupidmistakeBranchcalls aboutwarm cardSomeone asksyou aboutsomethingcompletelyunrelated to youSomeoneemails CardProgramsinstead ofCard SupportMark sendsan emailwithEMPHASISInvalid card duetounembossablecharacter inbusiness nameSomeonesubmits an orderform for abusiness cardthat could havebeen copiedFiserv's"resolution"of a problemsolvesnothingThe servicecharge accountdoesn't matchthe primarycheckingaccount

Card Programs Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Someone asks about a statement credit that is very clearly on their statement
  2. Someone asks for expired rewards points to be reinstated
  3. Someone is just using the wrong PIN
  4. Someone clearly ignored/didn't read procedures
  5. Someone uses "reissue" to replace a card
  6. Someone's card was never activated
  7. An exception gets "corrected"
  8. Branch asks about instant issue machine
  9. Someone just had insufficient funds
  10. Someone issues a duplicate card
  11. STAR, Interpro, CORE, or internet goes down
  12. Someone says "I don't know if I'm calling the right department"
  13. Someone just isn't using the ATM correctly
  14. Andrew comes over and joins a conversation
  15. Invalid card due to bad address flag
  16. Fiserv makes a big and/or stupid mistake
  17. Branch calls about warm card
  18. Someone asks you about something completely unrelated to you
  19. Someone emails Card Programs instead of Card Support
  20. Mark sends an email with EMPHASIS
  21. Invalid card due to unembossable character in business name
  22. Someone submits an order form for a business card that could have been copied
  23. Fiserv's "resolution" of a problem solves nothing
  24. The service charge account doesn't match the primary checking account