Someone asksfor expiredrewards pointsto be reinstatedSomeoneuses"reissue" toreplace acardInvalid card duetounembossablecharacter inbusiness nameSomeoneemails CardProgramsinstead ofCard SupportSomeoneis justusing thewrong PINSomeone asksyou aboutsomethingcompletelyunrelated to youSomeonejust hadinsufficientfundsBranchcalls aboutwarm cardSomeone says"I don't know ifI'm calling therightdepartment"Fiserv's"resolution"of a problemsolvesnothingSomeone asksabout astatement creditthat is veryclearly on theirstatementSomeoneclearlyignored/didn'treadproceduresSomeonejust isn'tusing theATMcorrectlySomeonesubmits an orderform for abusiness cardthat could havebeen copiedSTAR,Interpro,CORE, orinternet goesdownThe servicecharge accountdoesn't matchthe primarycheckingaccountMark sendsan emailwithEMPHASISBranch asksabout instantissuemachineAndrewcomes overand joins aconversationAnexceptiongets"corrected"Invalid carddue to badaddress flagSomeone'scard wasneveractivatedSomeoneissues aduplicatecardFiservmakes a bigand/or stupidmistakeSomeone asksfor expiredrewards pointsto be reinstatedSomeoneuses"reissue" toreplace acardInvalid card duetounembossablecharacter inbusiness nameSomeoneemails CardProgramsinstead ofCard SupportSomeoneis justusing thewrong PINSomeone asksyou aboutsomethingcompletelyunrelated to youSomeonejust hadinsufficientfundsBranchcalls aboutwarm cardSomeone says"I don't know ifI'm calling therightdepartment"Fiserv's"resolution"of a problemsolvesnothingSomeone asksabout astatement creditthat is veryclearly on theirstatementSomeoneclearlyignored/didn'treadproceduresSomeonejust isn'tusing theATMcorrectlySomeonesubmits an orderform for abusiness cardthat could havebeen copiedSTAR,Interpro,CORE, orinternet goesdownThe servicecharge accountdoesn't matchthe primarycheckingaccountMark sendsan emailwithEMPHASISBranch asksabout instantissuemachineAndrewcomes overand joins aconversationAnexceptiongets"corrected"Invalid carddue to badaddress flagSomeone'scard wasneveractivatedSomeoneissues aduplicatecardFiservmakes a bigand/or stupidmistake

Card Programs Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone asks for expired rewards points to be reinstated
  2. Someone uses "reissue" to replace a card
  3. Invalid card due to unembossable character in business name
  4. Someone emails Card Programs instead of Card Support
  5. Someone is just using the wrong PIN
  6. Someone asks you about something completely unrelated to you
  7. Someone just had insufficient funds
  8. Branch calls about warm card
  9. Someone says "I don't know if I'm calling the right department"
  10. Fiserv's "resolution" of a problem solves nothing
  11. Someone asks about a statement credit that is very clearly on their statement
  12. Someone clearly ignored/didn't read procedures
  13. Someone just isn't using the ATM correctly
  14. Someone submits an order form for a business card that could have been copied
  15. STAR, Interpro, CORE, or internet goes down
  16. The service charge account doesn't match the primary checking account
  17. Mark sends an email with EMPHASIS
  18. Branch asks about instant issue machine
  19. Andrew comes over and joins a conversation
  20. An exception gets "corrected"
  21. Invalid card due to bad address flag
  22. Someone's card was never activated
  23. Someone issues a duplicate card
  24. Fiserv makes a big and/or stupid mistake