Branchcalls aboutwarm cardSomeone asksfor expiredrewards pointsto be reinstatedBranch asksabout instantissuemachineSomeonejust hadinsufficientfundsSomeonesubmits an orderform for abusiness cardthat could havebeen copiedInvalid card duetounembossablecharacter inbusiness nameSomeonejust isn'tusing theATMcorrectlySomeoneissues aduplicatecardSomeoneis justusing thewrong PINMark sendsan emailwithEMPHASISSomeone says"I don't know ifI'm calling therightdepartment"Invalid carddue to badaddress flagThe servicecharge accountdoesn't matchthe primarycheckingaccountSTAR,Interpro,CORE, orinternet goesdownAndrewcomes overand joins aconversationAnexceptiongets"corrected"Someone asksabout astatement creditthat is veryclearly on theirstatementSomeoneuses"reissue" toreplace acardSomeoneclearlyignored/didn'treadproceduresFiservmakes a bigand/or stupidmistakeSomeone'scard wasneveractivatedSomeoneemails CardProgramsinstead ofCard SupportSomeone asksyou aboutsomethingcompletelyunrelated to youFiserv's"resolution"of a problemsolvesnothingBranchcalls aboutwarm cardSomeone asksfor expiredrewards pointsto be reinstatedBranch asksabout instantissuemachineSomeonejust hadinsufficientfundsSomeonesubmits an orderform for abusiness cardthat could havebeen copiedInvalid card duetounembossablecharacter inbusiness nameSomeonejust isn'tusing theATMcorrectlySomeoneissues aduplicatecardSomeoneis justusing thewrong PINMark sendsan emailwithEMPHASISSomeone says"I don't know ifI'm calling therightdepartment"Invalid carddue to badaddress flagThe servicecharge accountdoesn't matchthe primarycheckingaccountSTAR,Interpro,CORE, orinternet goesdownAndrewcomes overand joins aconversationAnexceptiongets"corrected"Someone asksabout astatement creditthat is veryclearly on theirstatementSomeoneuses"reissue" toreplace acardSomeoneclearlyignored/didn'treadproceduresFiservmakes a bigand/or stupidmistakeSomeone'scard wasneveractivatedSomeoneemails CardProgramsinstead ofCard SupportSomeone asksyou aboutsomethingcompletelyunrelated to youFiserv's"resolution"of a problemsolvesnothing

Card Programs Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Branch calls about warm card
  2. Someone asks for expired rewards points to be reinstated
  3. Branch asks about instant issue machine
  4. Someone just had insufficient funds
  5. Someone submits an order form for a business card that could have been copied
  6. Invalid card due to unembossable character in business name
  7. Someone just isn't using the ATM correctly
  8. Someone issues a duplicate card
  9. Someone is just using the wrong PIN
  10. Mark sends an email with EMPHASIS
  11. Someone says "I don't know if I'm calling the right department"
  12. Invalid card due to bad address flag
  13. The service charge account doesn't match the primary checking account
  14. STAR, Interpro, CORE, or internet goes down
  15. Andrew comes over and joins a conversation
  16. An exception gets "corrected"
  17. Someone asks about a statement credit that is very clearly on their statement
  18. Someone uses "reissue" to replace a card
  19. Someone clearly ignored/didn't read procedures
  20. Fiserv makes a big and/or stupid mistake
  21. Someone's card was never activated
  22. Someone emails Card Programs instead of Card Support
  23. Someone asks you about something completely unrelated to you
  24. Fiserv's "resolution" of a problem solves nothing