(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Someone asks you about something completely unrelated to you
Someone asks for expired rewards points to be reinstated
Fiserv's "resolution" of a problem solves nothing
Someone issues a duplicate card
Mark sends an email with EMPHASIS
Invalid card due to bad address flag
Someone clearly ignored/didn't read procedures
An exception gets "corrected"
Someone asks about a statement credit that is very clearly on their statement
Fiserv makes a big and/or stupid mistake
Someone says "I don't know if I'm calling the right department"
Someone uses "reissue" to replace a card
Invalid card due to unembossable character in business name
Branch calls about warm card
Andrew comes over and joins a conversation
Branch asks about instant issue machine
Someone just had insufficient funds
Someone emails Card Programs instead of Card Support
Someone submits an order form for a business card that could have been copied
STAR, Interpro, CORE, or internet goes down
The service charge account doesn't match the primary checking account