(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Ptp wants to take a "hardship loan"
Ptp wants to "close their account" while still active
Beneficiary calls in about a split or their account
Spouse calls in without ptp
Refer the ptp back to their ER
Ptp calls/chats/emails in for the 3rd time in the same da