FA callsin withoutptpPtp wants to"close theiraccount"while stillactiveEnrollmentcallBeneficiarycalls in abouta split ortheir accountPtpcalls/chats/emailsin for the 3rd timein the same daPtp statesthey "wanttheirmoney"Ptp wantsto take a"hardshiploan"Ptp is onthe wrongwebsitePtp putsyou onholdRefer theptp backto theirERYou hear adog in thebackgroundSpousecalls inwithoutptpPICtransferPtp is at aconstructionsiteSuccessfullyde-escalatea callPtpflushestoiletPasswordreset callYou hear achild in thebackgroundYou haveto submita WR forthe ptpPtp gives you agenuinecompliment/thankyouSoft lockon theaccountPtp isdrivingwhile onthe callYou go10+minuteswith no callPtp callsin with anFA on thelineFA callsin withoutptpPtp wants to"close theiraccount"while stillactiveEnrollmentcallBeneficiarycalls in abouta split ortheir accountPtpcalls/chats/emailsin for the 3rd timein the same daPtp statesthey "wanttheirmoney"Ptp wantsto take a"hardshiploan"Ptp is onthe wrongwebsitePtp putsyou onholdRefer theptp backto theirERYou hear adog in thebackgroundSpousecalls inwithoutptpPICtransferPtp is at aconstructionsiteSuccessfullyde-escalatea callPtpflushestoiletPasswordreset callYou hear achild in thebackgroundYou haveto submita WR forthe ptpPtp gives you agenuinecompliment/thankyouSoft lockon theaccountPtp isdrivingwhile onthe callYou go10+minuteswith no callPtp callsin with anFA on theline

RPSA4 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FA calls in without ptp
  2. Ptp wants to "close their account" while still active
  3. Enrollment call
  4. Beneficiary calls in about a split or their account
  5. Ptp calls/chats/emails in for the 3rd time in the same da
  6. Ptp states they "want their money"
  7. Ptp wants to take a "hardship loan"
  8. Ptp is on the wrong website
  9. Ptp puts you on hold
  10. Refer the ptp back to their ER
  11. You hear a dog in the background
  12. Spouse calls in without ptp
  13. PIC transfer
  14. Ptp is at a construction site
  15. Successfully de-escalate a call
  16. Ptp flushes toilet
  17. Password reset call
  18. You hear a child in the background
  19. You have to submit a WR for the ptp
  20. Ptp gives you a genuine compliment/thank you
  21. Soft lock on the account
  22. Ptp is driving while on the call
  23. You go 10+ minutes with no call
  24. Ptp calls in with an FA on the line