You haveto submita WR forthe ptpPasswordreset callSpousecalls inwithoutptpPtp is at aconstructionsitePtp wants to"close theiraccount"while stillactivePtp wantsto take a"hardshiploan"Ptp isdrivingwhile onthe callPICtransferBeneficiarycalls in abouta split ortheir accountPtp callsin with anFA on thelinePtpcalls/chats/emailsin for the 3rd timein the same daPtp gives you agenuinecompliment/thankyouPtp is onthe wrongwebsiteSoft lockon theaccountPtp putsyou onholdRefer theptp backto theirERSuccessfullyde-escalatea callPtp statesthey "wanttheirmoney"EnrollmentcallPtpflushestoiletYou go10+minuteswith no callYou hear adog in thebackgroundFA callsin withoutptpYou hear achild in thebackgroundYou haveto submita WR forthe ptpPasswordreset callSpousecalls inwithoutptpPtp is at aconstructionsitePtp wants to"close theiraccount"while stillactivePtp wantsto take a"hardshiploan"Ptp isdrivingwhile onthe callPICtransferBeneficiarycalls in abouta split ortheir accountPtp callsin with anFA on thelinePtpcalls/chats/emailsin for the 3rd timein the same daPtp gives you agenuinecompliment/thankyouPtp is onthe wrongwebsiteSoft lockon theaccountPtp putsyou onholdRefer theptp backto theirERSuccessfullyde-escalatea callPtp statesthey "wanttheirmoney"EnrollmentcallPtpflushestoiletYou go10+minuteswith no callYou hear adog in thebackgroundFA callsin withoutptpYou hear achild in thebackground

RPSA4 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You have to submit a WR for the ptp
  2. Password reset call
  3. Spouse calls in without ptp
  4. Ptp is at a construction site
  5. Ptp wants to "close their account" while still active
  6. Ptp wants to take a "hardship loan"
  7. Ptp is driving while on the call
  8. PIC transfer
  9. Beneficiary calls in about a split or their account
  10. Ptp calls in with an FA on the line
  11. Ptp calls/chats/emails in for the 3rd time in the same da
  12. Ptp gives you a genuine compliment/thank you
  13. Ptp is on the wrong website
  14. Soft lock on the account
  15. Ptp puts you on hold
  16. Refer the ptp back to their ER
  17. Successfully de-escalate a call
  18. Ptp states they "want their money"
  19. Enrollment call
  20. Ptp flushes toilet
  21. You go 10+ minutes with no call
  22. You hear a dog in the background
  23. FA calls in without ptp
  24. You hear a child in the background