(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
FA calls in without ptp
Soft lock on the account
Successfully de-escalate a call
You have to submit a WR for the ptp
Ptp wants to "close their account" while still active
Ptp calls in with an FA on the line
Password reset call
Ptp gives you a genuine compliment/thank you
Ptp is on the wrong website
Enrollment call
Ptp calls/chats/emails in for the 3rd time in the same da
Ptp puts you on hold
You hear a child in the background
Refer the ptp back to their ER
You go 10+ minutes with no call
PIC transfer
You hear a dog in the background
Ptp is driving while on the call
Ptp flushes toilet
Beneficiary calls in about a split or their account
