ACHChangeRequest EscrowAnalysisRequest  PMIWaiver/StatusRequest Purchase/RefinanceInquiry ThankyouReply MonitoringRouteOpen EscrowDeficiencyquestionTaxInquiry  How to findEscrowstatementonlineLifeEventsRequest PaymentConfirmationNewCustomer EscrowmoduleusedPaymentRefund  PaymentRequest  EscrowShortage AnalysisStatementwalkthroughLienReleaseInquiry  DefaultEmail InsurancePolicyUpdate EscrowsurplusquestionReissueEscrowRefund DocumentRequestNoteRequest  Route toOnlineBanking  DocumentsAttached Email fromsomeonein CA  MisappliedPayment  PayoffQuoteRequest  ACHChangeRequest EscrowAnalysisRequest  PMIWaiver/StatusRequest Purchase/RefinanceInquiry ThankyouReply MonitoringRouteOpen EscrowDeficiencyquestionTaxInquiry  How to findEscrowstatementonlineLifeEventsRequest PaymentConfirmationNewCustomer EscrowmoduleusedPaymentRefund  PaymentRequest  EscrowShortage AnalysisStatementwalkthroughLienReleaseInquiry  DefaultEmail InsurancePolicyUpdate EscrowsurplusquestionReissueEscrowRefund DocumentRequestNoteRequest  Route toOnlineBanking  DocumentsAttached Email fromsomeonein CA  MisappliedPayment  PayoffQuoteRequest  

KANA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ACH Change Request
  2. Escrow Analysis Request
  3. PMI Waiver/ Status Request
  4. Purchase/ Refinance Inquiry
  5. Thank you Reply
  6. Monitoring Route Open
  7. Escrow Deficiency question
  8. Tax Inquiry
  9. How to find Escrow statement online
  10. Life Events Request
  11. Payment Confirmation
  12. New Customer
  13. Escrow module used
  14. Payment Refund
  15. Payment Request
  16. Escrow Shortage
  17. Analysis Statement walkthrough
  18. Lien Release Inquiry
  19. Default Email
  20. Insurance Policy Update
  21. Escrow surplus question
  22. Reissue Escrow Refund
  23. Document Request
  24. Note Request
  25. Route to Online Banking
  26. Documents Attached
  27. Email from someone in CA
  28. Misapplied Payment
  29. Payoff Quote Request