LienReleaseInquiry  PaymentRequest  MonitoringRouteOpen AnalysisStatementwalkthroughNewCustomer Email fromsomeonein CA  DefaultEmail PaymentRefund  ACHChangeRequest PMIWaiver/StatusRequest TaxInquiry  NoteRequest  Purchase/RefinanceInquiry MisappliedPayment  How to findEscrowstatementonlineInsurancePolicyUpdate Route toOnlineBanking  DocumentRequestLifeEventsRequest PayoffQuoteRequest  EscrowmoduleusedDocumentsAttached ThankyouReply ReissueEscrowRefund EscrowShortage EscrowAnalysisRequest  EscrowDeficiencyquestionPaymentConfirmationEscrowsurplusquestionLienReleaseInquiry  PaymentRequest  MonitoringRouteOpen AnalysisStatementwalkthroughNewCustomer Email fromsomeonein CA  DefaultEmail PaymentRefund  ACHChangeRequest PMIWaiver/StatusRequest TaxInquiry  NoteRequest  Purchase/RefinanceInquiry MisappliedPayment  How to findEscrowstatementonlineInsurancePolicyUpdate Route toOnlineBanking  DocumentRequestLifeEventsRequest PayoffQuoteRequest  EscrowmoduleusedDocumentsAttached ThankyouReply ReissueEscrowRefund EscrowShortage EscrowAnalysisRequest  EscrowDeficiencyquestionPaymentConfirmationEscrowsurplusquestion

KANA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lien Release Inquiry
  2. Payment Request
  3. Monitoring Route Open
  4. Analysis Statement walkthrough
  5. New Customer
  6. Email from someone in CA
  7. Default Email
  8. Payment Refund
  9. ACH Change Request
  10. PMI Waiver/ Status Request
  11. Tax Inquiry
  12. Note Request
  13. Purchase/ Refinance Inquiry
  14. Misapplied Payment
  15. How to find Escrow statement online
  16. Insurance Policy Update
  17. Route to Online Banking
  18. Document Request
  19. Life Events Request
  20. Payoff Quote Request
  21. Escrow module used
  22. Documents Attached
  23. Thank you Reply
  24. Reissue Escrow Refund
  25. Escrow Shortage
  26. Escrow Analysis Request
  27. Escrow Deficiency question
  28. Payment Confirmation
  29. Escrow surplus question