EscrowsurplusquestionMisappliedPayment  PaymentRequest  PaymentRefund  AnalysisStatementwalkthroughDocumentRequestACHChangeRequest DocumentsAttached EscrowShortage EscrowAnalysisRequest  ThankyouReply EscrowDeficiencyquestionMonitoringRouteOpen Route toOnlineBanking  DefaultEmail LifeEventsRequest TaxInquiry  PMIWaiver/StatusRequest PaymentConfirmationLienReleaseInquiry  InsurancePolicyUpdate Purchase/RefinanceInquiry Email fromsomeonein CA  PayoffQuoteRequest  NewCustomer EscrowmoduleusedNoteRequest  How to findEscrowstatementonlineReissueEscrowRefund EscrowsurplusquestionMisappliedPayment  PaymentRequest  PaymentRefund  AnalysisStatementwalkthroughDocumentRequestACHChangeRequest DocumentsAttached EscrowShortage EscrowAnalysisRequest  ThankyouReply EscrowDeficiencyquestionMonitoringRouteOpen Route toOnlineBanking  DefaultEmail LifeEventsRequest TaxInquiry  PMIWaiver/StatusRequest PaymentConfirmationLienReleaseInquiry  InsurancePolicyUpdate Purchase/RefinanceInquiry Email fromsomeonein CA  PayoffQuoteRequest  NewCustomer EscrowmoduleusedNoteRequest  How to findEscrowstatementonlineReissueEscrowRefund 

KANA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Escrow surplus question
  2. Misapplied Payment
  3. Payment Request
  4. Payment Refund
  5. Analysis Statement walkthrough
  6. Document Request
  7. ACH Change Request
  8. Documents Attached
  9. Escrow Shortage
  10. Escrow Analysis Request
  11. Thank you Reply
  12. Escrow Deficiency question
  13. Monitoring Route Open
  14. Route to Online Banking
  15. Default Email
  16. Life Events Request
  17. Tax Inquiry
  18. PMI Waiver/ Status Request
  19. Payment Confirmation
  20. Lien Release Inquiry
  21. Insurance Policy Update
  22. Purchase/ Refinance Inquiry
  23. Email from someone in CA
  24. Payoff Quote Request
  25. New Customer
  26. Escrow module used
  27. Note Request
  28. How to find Escrow statement online
  29. Reissue Escrow Refund