EscrowAnalysisRequest  PaymentRequest  PayoffQuoteRequest  DocumentRequestNoteRequest  EscrowShortage AnalysisStatementwalkthroughDocumentsAttached PaymentRefund  LienReleaseInquiry  EscrowDeficiencyquestionReissueEscrowRefund How to findEscrowstatementonlineEmail fromsomeonein CA  ACHChangeRequest EscrowsurplusquestionTaxInquiry  PMIWaiver/StatusRequest MisappliedPayment  PaymentConfirmationLifeEventsRequest EscrowmoduleusedThankyouReply Purchase/RefinanceInquiry MonitoringRouteOpen NewCustomer DefaultEmail Route toOnlineBanking  InsurancePolicyUpdate EscrowAnalysisRequest  PaymentRequest  PayoffQuoteRequest  DocumentRequestNoteRequest  EscrowShortage AnalysisStatementwalkthroughDocumentsAttached PaymentRefund  LienReleaseInquiry  EscrowDeficiencyquestionReissueEscrowRefund How to findEscrowstatementonlineEmail fromsomeonein CA  ACHChangeRequest EscrowsurplusquestionTaxInquiry  PMIWaiver/StatusRequest MisappliedPayment  PaymentConfirmationLifeEventsRequest EscrowmoduleusedThankyouReply Purchase/RefinanceInquiry MonitoringRouteOpen NewCustomer DefaultEmail Route toOnlineBanking  InsurancePolicyUpdate 

KANA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Escrow Analysis Request
  2. Payment Request
  3. Payoff Quote Request
  4. Document Request
  5. Note Request
  6. Escrow Shortage
  7. Analysis Statement walkthrough
  8. Documents Attached
  9. Payment Refund
  10. Lien Release Inquiry
  11. Escrow Deficiency question
  12. Reissue Escrow Refund
  13. How to find Escrow statement online
  14. Email from someone in CA
  15. ACH Change Request
  16. Escrow surplus question
  17. Tax Inquiry
  18. PMI Waiver/ Status Request
  19. Misapplied Payment
  20. Payment Confirmation
  21. Life Events Request
  22. Escrow module used
  23. Thank you Reply
  24. Purchase/ Refinance Inquiry
  25. Monitoring Route Open
  26. New Customer
  27. Default Email
  28. Route to Online Banking
  29. Insurance Policy Update