LienReleaseInquiry  PaymentConfirmationEscrowsurplusquestionReissueEscrowRefund PayoffQuoteRequest  How to findEscrowstatementonlineEscrowShortage PMIWaiver/StatusRequest Route toOnlineBanking  EscrowAnalysisRequest  MonitoringRouteOpen PaymentRequest  TaxInquiry  NoteRequest  ThankyouReply DocumentsAttached Email fromsomeonein CA  Purchase/RefinanceInquiry AnalysisStatementwalkthroughACHChangeRequest InsurancePolicyUpdate LifeEventsRequest DefaultEmail EscrowmoduleusedEscrowDeficiencyquestionNewCustomer DocumentRequestPaymentRefund  MisappliedPayment  LienReleaseInquiry  PaymentConfirmationEscrowsurplusquestionReissueEscrowRefund PayoffQuoteRequest  How to findEscrowstatementonlineEscrowShortage PMIWaiver/StatusRequest Route toOnlineBanking  EscrowAnalysisRequest  MonitoringRouteOpen PaymentRequest  TaxInquiry  NoteRequest  ThankyouReply DocumentsAttached Email fromsomeonein CA  Purchase/RefinanceInquiry AnalysisStatementwalkthroughACHChangeRequest InsurancePolicyUpdate LifeEventsRequest DefaultEmail EscrowmoduleusedEscrowDeficiencyquestionNewCustomer DocumentRequestPaymentRefund  MisappliedPayment  

KANA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lien Release Inquiry
  2. Payment Confirmation
  3. Escrow surplus question
  4. Reissue Escrow Refund
  5. Payoff Quote Request
  6. How to find Escrow statement online
  7. Escrow Shortage
  8. PMI Waiver/ Status Request
  9. Route to Online Banking
  10. Escrow Analysis Request
  11. Monitoring Route Open
  12. Payment Request
  13. Tax Inquiry
  14. Note Request
  15. Thank you Reply
  16. Documents Attached
  17. Email from someone in CA
  18. Purchase/ Refinance Inquiry
  19. Analysis Statement walkthrough
  20. ACH Change Request
  21. Insurance Policy Update
  22. Life Events Request
  23. Default Email
  24. Escrow module used
  25. Escrow Deficiency question
  26. New Customer
  27. Document Request
  28. Payment Refund
  29. Misapplied Payment