InsurancePolicyUpdate PaymentRequest  Email fromsomeonein CA  How to findEscrowstatementonlineDefaultEmail LifeEventsRequest Purchase/RefinanceInquiry PMIWaiver/StatusRequest EscrowmoduleusedReissueEscrowRefund DocumentRequestNoteRequest  Route toOnlineBanking  TaxInquiry  DocumentsAttached PaymentRefund  ThankyouReply LienReleaseInquiry  MisappliedPayment  EscrowAnalysisRequest  EscrowsurplusquestionEscrowShortage ACHChangeRequest AnalysisStatementwalkthroughNewCustomer EscrowDeficiencyquestionMonitoringRouteOpen PayoffQuoteRequest  PaymentConfirmationInsurancePolicyUpdate PaymentRequest  Email fromsomeonein CA  How to findEscrowstatementonlineDefaultEmail LifeEventsRequest Purchase/RefinanceInquiry PMIWaiver/StatusRequest EscrowmoduleusedReissueEscrowRefund DocumentRequestNoteRequest  Route toOnlineBanking  TaxInquiry  DocumentsAttached PaymentRefund  ThankyouReply LienReleaseInquiry  MisappliedPayment  EscrowAnalysisRequest  EscrowsurplusquestionEscrowShortage ACHChangeRequest AnalysisStatementwalkthroughNewCustomer EscrowDeficiencyquestionMonitoringRouteOpen PayoffQuoteRequest  PaymentConfirmation

KANA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Insurance Policy Update
  2. Payment Request
  3. Email from someone in CA
  4. How to find Escrow statement online
  5. Default Email
  6. Life Events Request
  7. Purchase/ Refinance Inquiry
  8. PMI Waiver/ Status Request
  9. Escrow module used
  10. Reissue Escrow Refund
  11. Document Request
  12. Note Request
  13. Route to Online Banking
  14. Tax Inquiry
  15. Documents Attached
  16. Payment Refund
  17. Thank you Reply
  18. Lien Release Inquiry
  19. Misapplied Payment
  20. Escrow Analysis Request
  21. Escrow surplus question
  22. Escrow Shortage
  23. ACH Change Request
  24. Analysis Statement walkthrough
  25. New Customer
  26. Escrow Deficiency question
  27. Monitoring Route Open
  28. Payoff Quote Request
  29. Payment Confirmation