PayoffQuoteRequest  PaymentRequest  MonitoringRouteOpen LifeEventsRequest EscrowAnalysisRequest  DefaultEmail DocumentRequestEscrowShortage LienReleaseInquiry  ReissueEscrowRefund Purchase/RefinanceInquiry Email fromsomeonein CA  EscrowsurplusquestionNoteRequest  ACHChangeRequest MisappliedPayment  TaxInquiry  DocumentsAttached InsurancePolicyUpdate Route toOnlineBanking  EscrowmoduleusedEscrowDeficiencyquestionPaymentRefund  AnalysisStatementwalkthroughPMIWaiver/StatusRequest PaymentConfirmationHow to findEscrowstatementonlineThankyouReply NewCustomer PayoffQuoteRequest  PaymentRequest  MonitoringRouteOpen LifeEventsRequest EscrowAnalysisRequest  DefaultEmail DocumentRequestEscrowShortage LienReleaseInquiry  ReissueEscrowRefund Purchase/RefinanceInquiry Email fromsomeonein CA  EscrowsurplusquestionNoteRequest  ACHChangeRequest MisappliedPayment  TaxInquiry  DocumentsAttached InsurancePolicyUpdate Route toOnlineBanking  EscrowmoduleusedEscrowDeficiencyquestionPaymentRefund  AnalysisStatementwalkthroughPMIWaiver/StatusRequest PaymentConfirmationHow to findEscrowstatementonlineThankyouReply NewCustomer 

KANA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Payoff Quote Request
  2. Payment Request
  3. Monitoring Route Open
  4. Life Events Request
  5. Escrow Analysis Request
  6. Default Email
  7. Document Request
  8. Escrow Shortage
  9. Lien Release Inquiry
  10. Reissue Escrow Refund
  11. Purchase/ Refinance Inquiry
  12. Email from someone in CA
  13. Escrow surplus question
  14. Note Request
  15. ACH Change Request
  16. Misapplied Payment
  17. Tax Inquiry
  18. Documents Attached
  19. Insurance Policy Update
  20. Route to Online Banking
  21. Escrow module used
  22. Escrow Deficiency question
  23. Payment Refund
  24. Analysis Statement walkthrough
  25. PMI Waiver/ Status Request
  26. Payment Confirmation
  27. How to find Escrow statement online
  28. Thank you Reply
  29. New Customer