EscrowAnalysisRequest  PaymentRequest  EscrowsurplusquestionLifeEventsRequest Email fromsomeonein CA  DocumentRequestEscrowShortage PaymentRefund  Purchase/RefinanceInquiry DefaultEmail How to findEscrowstatementonlineReissueEscrowRefund NewCustomer LienReleaseInquiry  DocumentsAttached TaxInquiry  PaymentConfirmationEscrowDeficiencyquestionMisappliedPayment  PMIWaiver/StatusRequest AnalysisStatementwalkthroughInsurancePolicyUpdate Route toOnlineBanking  PayoffQuoteRequest  ThankyouReply ACHChangeRequest MonitoringRouteOpen EscrowmoduleusedNoteRequest  EscrowAnalysisRequest  PaymentRequest  EscrowsurplusquestionLifeEventsRequest Email fromsomeonein CA  DocumentRequestEscrowShortage PaymentRefund  Purchase/RefinanceInquiry DefaultEmail How to findEscrowstatementonlineReissueEscrowRefund NewCustomer LienReleaseInquiry  DocumentsAttached TaxInquiry  PaymentConfirmationEscrowDeficiencyquestionMisappliedPayment  PMIWaiver/StatusRequest AnalysisStatementwalkthroughInsurancePolicyUpdate Route toOnlineBanking  PayoffQuoteRequest  ThankyouReply ACHChangeRequest MonitoringRouteOpen EscrowmoduleusedNoteRequest  

KANA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Escrow Analysis Request
  2. Payment Request
  3. Escrow surplus question
  4. Life Events Request
  5. Email from someone in CA
  6. Document Request
  7. Escrow Shortage
  8. Payment Refund
  9. Purchase/ Refinance Inquiry
  10. Default Email
  11. How to find Escrow statement online
  12. Reissue Escrow Refund
  13. New Customer
  14. Lien Release Inquiry
  15. Documents Attached
  16. Tax Inquiry
  17. Payment Confirmation
  18. Escrow Deficiency question
  19. Misapplied Payment
  20. PMI Waiver/ Status Request
  21. Analysis Statement walkthrough
  22. Insurance Policy Update
  23. Route to Online Banking
  24. Payoff Quote Request
  25. Thank you Reply
  26. ACH Change Request
  27. Monitoring Route Open
  28. Escrow module used
  29. Note Request