AnalysisStatementwalkthroughPaymentRequest  MisappliedPayment  How to findEscrowstatementonlineThankyouReply InsurancePolicyUpdate ReissueEscrowRefund PaymentConfirmationDefaultEmail EscrowmoduleusedTaxInquiry  PMIWaiver/StatusRequest PayoffQuoteRequest  NoteRequest  DocumentsAttached EscrowAnalysisRequest  EscrowsurplusquestionLifeEventsRequest ACHChangeRequest DocumentRequestEscrowDeficiencyquestionEmail fromsomeonein CA  LienReleaseInquiry  EscrowShortage MonitoringRouteOpen Purchase/RefinanceInquiry Route toOnlineBanking  PaymentRefund  NewCustomer AnalysisStatementwalkthroughPaymentRequest  MisappliedPayment  How to findEscrowstatementonlineThankyouReply InsurancePolicyUpdate ReissueEscrowRefund PaymentConfirmationDefaultEmail EscrowmoduleusedTaxInquiry  PMIWaiver/StatusRequest PayoffQuoteRequest  NoteRequest  DocumentsAttached EscrowAnalysisRequest  EscrowsurplusquestionLifeEventsRequest ACHChangeRequest DocumentRequestEscrowDeficiencyquestionEmail fromsomeonein CA  LienReleaseInquiry  EscrowShortage MonitoringRouteOpen Purchase/RefinanceInquiry Route toOnlineBanking  PaymentRefund  NewCustomer 

KANA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Analysis Statement walkthrough
  2. Payment Request
  3. Misapplied Payment
  4. How to find Escrow statement online
  5. Thank you Reply
  6. Insurance Policy Update
  7. Reissue Escrow Refund
  8. Payment Confirmation
  9. Default Email
  10. Escrow module used
  11. Tax Inquiry
  12. PMI Waiver/ Status Request
  13. Payoff Quote Request
  14. Note Request
  15. Documents Attached
  16. Escrow Analysis Request
  17. Escrow surplus question
  18. Life Events Request
  19. ACH Change Request
  20. Document Request
  21. Escrow Deficiency question
  22. Email from someone in CA
  23. Lien Release Inquiry
  24. Escrow Shortage
  25. Monitoring Route Open
  26. Purchase/ Refinance Inquiry
  27. Route to Online Banking
  28. Payment Refund
  29. New Customer