AnalysisStatementwalkthroughDocumentsAttached PaymentRequest  EscrowsurplusquestionEscrowmoduleusedNoteRequest  DefaultEmail LienReleaseInquiry  ThankyouReply Email fromsomeonein CA  PaymentRefund  ACHChangeRequest EscrowAnalysisRequest  MonitoringRouteOpen TaxInquiry  MisappliedPayment  PaymentConfirmationEscrowShortage How to findEscrowstatementonlineReissueEscrowRefund EscrowDeficiencyquestionNewCustomer DocumentRequestPayoffQuoteRequest  Purchase/RefinanceInquiry PMIWaiver/StatusRequest Route toOnlineBanking  LifeEventsRequest InsurancePolicyUpdate AnalysisStatementwalkthroughDocumentsAttached PaymentRequest  EscrowsurplusquestionEscrowmoduleusedNoteRequest  DefaultEmail LienReleaseInquiry  ThankyouReply Email fromsomeonein CA  PaymentRefund  ACHChangeRequest EscrowAnalysisRequest  MonitoringRouteOpen TaxInquiry  MisappliedPayment  PaymentConfirmationEscrowShortage How to findEscrowstatementonlineReissueEscrowRefund EscrowDeficiencyquestionNewCustomer DocumentRequestPayoffQuoteRequest  Purchase/RefinanceInquiry PMIWaiver/StatusRequest Route toOnlineBanking  LifeEventsRequest InsurancePolicyUpdate 

KANA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Analysis Statement walkthrough
  2. Documents Attached
  3. Payment Request
  4. Escrow surplus question
  5. Escrow module used
  6. Note Request
  7. Default Email
  8. Lien Release Inquiry
  9. Thank you Reply
  10. Email from someone in CA
  11. Payment Refund
  12. ACH Change Request
  13. Escrow Analysis Request
  14. Monitoring Route Open
  15. Tax Inquiry
  16. Misapplied Payment
  17. Payment Confirmation
  18. Escrow Shortage
  19. How to find Escrow statement online
  20. Reissue Escrow Refund
  21. Escrow Deficiency question
  22. New Customer
  23. Document Request
  24. Payoff Quote Request
  25. Purchase/ Refinance Inquiry
  26. PMI Waiver/ Status Request
  27. Route to Online Banking
  28. Life Events Request
  29. Insurance Policy Update