ThankyouReply PayoffQuoteRequest  Route toOnlineBanking  PaymentConfirmationEscrowsurplusquestionMonitoringRouteOpen How to findEscrowstatementonlineDocumentsAttached Email fromsomeonein CA  DocumentRequestNoteRequest  InsurancePolicyUpdate PaymentRefund  MisappliedPayment  EscrowShortage EscrowAnalysisRequest  LienReleaseInquiry  PMIWaiver/StatusRequest AnalysisStatementwalkthroughReissueEscrowRefund EscrowDeficiencyquestionDefaultEmail TaxInquiry  EscrowmoduleusedPurchase/RefinanceInquiry LifeEventsRequest ACHChangeRequest NewCustomer PaymentRequest  ThankyouReply PayoffQuoteRequest  Route toOnlineBanking  PaymentConfirmationEscrowsurplusquestionMonitoringRouteOpen How to findEscrowstatementonlineDocumentsAttached Email fromsomeonein CA  DocumentRequestNoteRequest  InsurancePolicyUpdate PaymentRefund  MisappliedPayment  EscrowShortage EscrowAnalysisRequest  LienReleaseInquiry  PMIWaiver/StatusRequest AnalysisStatementwalkthroughReissueEscrowRefund EscrowDeficiencyquestionDefaultEmail TaxInquiry  EscrowmoduleusedPurchase/RefinanceInquiry LifeEventsRequest ACHChangeRequest NewCustomer PaymentRequest  

KANA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you Reply
  2. Payoff Quote Request
  3. Route to Online Banking
  4. Payment Confirmation
  5. Escrow surplus question
  6. Monitoring Route Open
  7. How to find Escrow statement online
  8. Documents Attached
  9. Email from someone in CA
  10. Document Request
  11. Note Request
  12. Insurance Policy Update
  13. Payment Refund
  14. Misapplied Payment
  15. Escrow Shortage
  16. Escrow Analysis Request
  17. Lien Release Inquiry
  18. PMI Waiver/ Status Request
  19. Analysis Statement walkthrough
  20. Reissue Escrow Refund
  21. Escrow Deficiency question
  22. Default Email
  23. Tax Inquiry
  24. Escrow module used
  25. Purchase/ Refinance Inquiry
  26. Life Events Request
  27. ACH Change Request
  28. New Customer
  29. Payment Request