PayoffQuoteRequest  EscrowsurplusquestionReissueEscrowRefund ACHChangeRequest DocumentRequestEscrowDeficiencyquestionThankyouReply TaxInquiry  NewCustomer NoteRequest  InsurancePolicyUpdate LifeEventsRequest MonitoringRouteOpen DocumentsAttached Email fromsomeonein CA  LienReleaseInquiry  PaymentRefund  EscrowAnalysisRequest  EscrowmoduleusedMisappliedPayment  EscrowShortage Purchase/RefinanceInquiry Route toOnlineBanking  PaymentRequest  DefaultEmail AnalysisStatementwalkthroughPaymentConfirmationPMIWaiver/StatusRequest How to findEscrowstatementonlinePayoffQuoteRequest  EscrowsurplusquestionReissueEscrowRefund ACHChangeRequest DocumentRequestEscrowDeficiencyquestionThankyouReply TaxInquiry  NewCustomer NoteRequest  InsurancePolicyUpdate LifeEventsRequest MonitoringRouteOpen DocumentsAttached Email fromsomeonein CA  LienReleaseInquiry  PaymentRefund  EscrowAnalysisRequest  EscrowmoduleusedMisappliedPayment  EscrowShortage Purchase/RefinanceInquiry Route toOnlineBanking  PaymentRequest  DefaultEmail AnalysisStatementwalkthroughPaymentConfirmationPMIWaiver/StatusRequest How to findEscrowstatementonline

KANA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Payoff Quote Request
  2. Escrow surplus question
  3. Reissue Escrow Refund
  4. ACH Change Request
  5. Document Request
  6. Escrow Deficiency question
  7. Thank you Reply
  8. Tax Inquiry
  9. New Customer
  10. Note Request
  11. Insurance Policy Update
  12. Life Events Request
  13. Monitoring Route Open
  14. Documents Attached
  15. Email from someone in CA
  16. Lien Release Inquiry
  17. Payment Refund
  18. Escrow Analysis Request
  19. Escrow module used
  20. Misapplied Payment
  21. Escrow Shortage
  22. Purchase/ Refinance Inquiry
  23. Route to Online Banking
  24. Payment Request
  25. Default Email
  26. Analysis Statement walkthrough
  27. Payment Confirmation
  28. PMI Waiver/ Status Request
  29. How to find Escrow statement online