Welcomea client toSchwabShow aclient how touse theSchwabWebsiteAsk theclient whatelse you cando for themThank aclient forbeing a partof CharlesSchwabClient callsin aboutthe debtceiling limitReset apasswordGive aclient theiraccountbalancesShow a client the ClientInformation Hub(Welcome.schwab.com)Calm aclient'sworriesabout thetransitionUse theword "Easy"during thecallRestate theclient's needin yourreassuringstatementReference a"Hot Topics"guide duringa callExplainhowmarginworksA client says"I didn't knowthat Schwabbought TDAmeritrade"Ask aclient howtheir dayis goingUse the phrase"I can definitelyhelp you with…"in yourreassuringstatementThank aclient forbeing part ofTDAmeritradeInclude thephrase "Mypleasure" inyour reassuringstatementShow aclient howto set upFTA/LTAHeadlinewith a clienthow easythe transitionprocess isAsk a clienthow theirMemorialDay weekendwasPlace atrade fora clientReseta userIDHelp a clientplace a tradeon their ownHelp a clientcreate theirSchwabcredentialsRepeat theclient's name atleast 3 timesthroughout thecallClientcalls inonly forquotesWelcomea client toSchwabShow aclient how touse theSchwabWebsiteAsk theclient whatelse you cando for themThank aclient forbeing a partof CharlesSchwabClient callsin aboutthe debtceiling limitReset apasswordGive aclient theiraccountbalancesShow a client the ClientInformation Hub(Welcome.schwab.com)Calm aclient'sworriesabout thetransitionUse theword "Easy"during thecallRestate theclient's needin yourreassuringstatementReference a"Hot Topics"guide duringa callExplainhowmarginworksA client says"I didn't knowthat Schwabbought TDAmeritrade"Ask aclient howtheir dayis goingUse the phrase"I can definitelyhelp you with…"in yourreassuringstatementThank aclient forbeing part ofTDAmeritradeInclude thephrase "Mypleasure" inyour reassuringstatementShow aclient howto set upFTA/LTAHeadlinewith a clienthow easythe transitionprocess isAsk a clienthow theirMemorialDay weekendwasPlace atrade fora clientReseta userIDHelp a clientplace a tradeon their ownHelp a clientcreate theirSchwabcredentialsRepeat theclient's name atleast 3 timesthroughout thecallClientcalls inonly forquotes

Transition Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Welcome a client to Schwab
  2. Show a client how to use the Schwab Website
  3. Ask the client what else you can do for them
  4. Thank a client for being a part of Charles Schwab
  5. Client calls in about the debt ceiling limit
  6. Reset a password
  7. Give a client their account balances
  8. Show a client the Client Information Hub (Welcome.schwab.com)
  9. Calm a client's worries about the transition
  10. Use the word "Easy" during the call
  11. Restate the client's need in your reassuring statement
  12. Reference a "Hot Topics" guide during a call
  13. Explain how margin works
  14. A client says "I didn't know that Schwab bought TD Ameritrade"
  15. Ask a client how their day is going
  16. Use the phrase "I can definitely help you with…" in your reassuring statement
  17. Thank a client for being part of TD Ameritrade
  18. Include the phrase "My pleasure" in your reassuring statement
  19. Show a client how to set up FTA/LTA
  20. Headline with a client how easy the transition process is
  21. Ask a client how their Memorial Day weekend was
  22. Place a trade for a client
  23. Reset a user ID
  24. Help a client place a trade on their own
  25. Help a client create their Schwab credentials
  26. Repeat the client's name at least 3 times throughout the call
  27. Client calls in only for quotes