send anemail withfuturestepssend ticketnumber forNRB ticketPlanstep upperkaddget the callback numberat the start ofthe callpower open(restateissue, showempathy, andownership)perkaddsend anumber iftransferringthe customershare yourfavoritebeveragein chatsend asmartlinkplanstep upadda lineshare ajoke inchatuse thetroubleshootingtabshare yourfavoriteartist inchat(power close)recap, ask forother questions,and appreciationstatementadda linesend ascreenshotshowing youare opted in forthe juneincentiveshare yourfavortieanimal inchatcomplete thequiz inmysourceand send ascreenshot!featureaddshare yourfavoritemovie inchatperkaddfeatureaddsend anemail withfuturestepssend ticketnumber forNRB ticketPlanstep upperkaddget the callback numberat the start ofthe callpower open(restateissue, showempathy, andownership)perkaddsend anumber iftransferringthe customershare yourfavoritebeveragein chatsend asmartlinkplanstep upadda lineshare ajoke inchatuse thetroubleshootingtabshare yourfavoriteartist inchat(power close)recap, ask forother questions,and appreciationstatementadda linesend ascreenshotshowing youare opted in forthe juneincentiveshare yourfavortieanimal inchatcomplete thequiz inmysourceand send ascreenshot!featureaddshare yourfavoritemovie inchatperkaddfeatureadd

Roberts BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. send an email with future steps
  2. send ticket number for NRB ticket
  3. Plan step up
  4. perk add
  5. get the call back number at the start of the call
  6. power open (restate issue, show empathy, and ownership)
  7. perk add
  8. send a number if transferring the customer
  9. share your favorite beverage in chat
  10. send a smart link
  11. plan step up
  12. add a line
  13. share a joke in chat
  14. use the troubleshooting tab
  15. share your favorite artist in chat
  16. (power close) recap, ask for other questions, and appreciation statement
  17. add a line
  18. send a screenshot showing you are opted in for the june incentive
  19. share your favortie animal in chat
  20. complete the quiz in mysource and send a screenshot!
  21. feature add
  22. share your favorite movie in chat
  23. perk add
  24. feature add