THINKCUSTOMERgood customerfeedbackverified by TLSPEAK UPprovide practicalfeedback toimprove overallteam results(verified by TL)MOVETOGETHERreceive 10KudosTHINKCUSTOMERgood customerfeedback(verified by TL)ACT NOWcompletedall LMS infirst 30 daysTHINKCUSTOMERglidepathachievedAugTHINKCUSTOMERachieve 5+ Acalls in signoffEMBRACECHANGEsuccessfulcompletion of allinductionassessments on1st attemptEMBRACECHANGEsubmit an eg toyour TL eg adigital first call ora new ideaACT NOWadherenceachieved for1 monthTHINKCUSTOMERachieve A orC calls in QAfor 1 monthSPEAK UPprovide a good egof a call (verifiedbytrainer/mentor/TL)ACT NOWnot readyachieved for1 monthMOVETOGETHERsend 10KudosACT NOWnot readyachieved for1 monthACT NOWadherenceachieved for1 monthTHINKCUSTOMERgood customerfeedbackverified by TLSPEAK UPprovide practicalfeedback toimprove overallteam results(verified by TL)MOVETOGETHERreceive 10KudosTHINKCUSTOMERgood customerfeedback(verified by TL)ACT NOWcompletedall LMS infirst 30 daysTHINKCUSTOMERglidepathachievedAugTHINKCUSTOMERachieve 5+ Acalls in signoffEMBRACECHANGEsuccessfulcompletion of allinductionassessments on1st attemptEMBRACECHANGEsubmit an eg toyour TL eg adigital first call ora new ideaACT NOWadherenceachieved for1 monthTHINKCUSTOMERachieve A orC calls in QAfor 1 monthSPEAK UPprovide a good egof a call (verifiedbytrainer/mentor/TL)ACT NOWnot readyachieved for1 monthMOVETOGETHERsend 10KudosACT NOWnot readyachieved for1 monthACT NOWadherenceachieved for1 month

HOMES BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. THINK CUSTOMER good customer feedback verified by TL
  2. SPEAK UP provide practical feedback to improve overall team results (verified by TL)
  3. MOVE TOGETHER receive 10 Kudos
  4. THINK CUSTOMER good customer feedback (verified by TL)
  5. ACT NOW completed all LMS in first 30 days
  6. THINK CUSTOMER glidepath achieved Aug
  7. THINK CUSTOMER achieve 5+ A calls in sign off
  8. EMBRACE CHANGE successful completion of all induction assessments on 1st attempt
  9. EMBRACE CHANGE submit an eg to your TL eg a digital first call or a new idea
  10. ACT NOW adherence achieved for 1 month
  11. THINK CUSTOMER achieve A or C calls in QA for 1 month
  12. SPEAK UP provide a good eg of a call (verified by trainer/mentor/TL)
  13. ACT NOW not ready achieved for 1 month
  14. MOVE TOGETHER send 10 Kudos
  15. ACT NOW not ready achieved for 1 month
  16. ACT NOW adherence achieved for 1 month