THINKCUSTOMERachieve 5+ Acalls in signoffACT NOWnot readyachieved for1 monthSPEAK UPprovide practicalfeedback toimprove overallteam results(verified by TL)SPEAK UPprovide a good egof a call (verifiedbytrainer/mentor/TL)THINKCUSTOMERgood customerfeedbackverified by TLACT NOWadherenceachieved for1 monthTHINKCUSTOMERachieve A orC calls in QAfor 1 monthACT NOWcompletedall LMS infirst 30 daysMOVETOGETHERreceive 10KudosTHINKCUSTOMERgood customerfeedback(verified by TL)ACT NOWadherenceachieved for1 monthTHINKCUSTOMERglidepathachievedAugEMBRACECHANGEsubmit an eg toyour TL eg adigital first call ora new ideaEMBRACECHANGEsuccessfulcompletion of allinductionassessments on1st attemptMOVETOGETHERsend 10KudosACT NOWnot readyachieved for1 monthTHINKCUSTOMERachieve 5+ Acalls in signoffACT NOWnot readyachieved for1 monthSPEAK UPprovide practicalfeedback toimprove overallteam results(verified by TL)SPEAK UPprovide a good egof a call (verifiedbytrainer/mentor/TL)THINKCUSTOMERgood customerfeedbackverified by TLACT NOWadherenceachieved for1 monthTHINKCUSTOMERachieve A orC calls in QAfor 1 monthACT NOWcompletedall LMS infirst 30 daysMOVETOGETHERreceive 10KudosTHINKCUSTOMERgood customerfeedback(verified by TL)ACT NOWadherenceachieved for1 monthTHINKCUSTOMERglidepathachievedAugEMBRACECHANGEsubmit an eg toyour TL eg adigital first call ora new ideaEMBRACECHANGEsuccessfulcompletion of allinductionassessments on1st attemptMOVETOGETHERsend 10KudosACT NOWnot readyachieved for1 month

HOMES BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
  1. THINK CUSTOMER achieve 5+ A calls in sign off
  2. ACT NOW not ready achieved for 1 month
  3. SPEAK UP provide practical feedback to improve overall team results (verified by TL)
  4. SPEAK UP provide a good eg of a call (verified by trainer/mentor/TL)
  5. THINK CUSTOMER good customer feedback verified by TL
  6. ACT NOW adherence achieved for 1 month
  7. THINK CUSTOMER achieve A or C calls in QA for 1 month
  8. ACT NOW completed all LMS in first 30 days
  9. MOVE TOGETHER receive 10 Kudos
  10. THINK CUSTOMER good customer feedback (verified by TL)
  11. ACT NOW adherence achieved for 1 month
  12. THINK CUSTOMER glidepath achieved Aug
  13. EMBRACE CHANGE submit an eg to your TL eg a digital first call or a new idea
  14. EMBRACE CHANGE successful completion of all induction assessments on 1st attempt
  15. MOVE TOGETHER send 10 Kudos
  16. ACT NOW not ready achieved for 1 month