(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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THINK CUSTOMER glidepath achieved Aug
SPEAK UP provide a good eg of a call (verified by trainer/mentor/TL)
ACT NOW adherence achieved for 1 month
EMBRACE CHANGE successful completion of all induction assessments on 1st attempt
ACT NOW not ready achieved for 1 month
THINK CUSTOMER achieve 5+ A calls in sign off
SPEAK UP provide practical feedback to improve overall team results (verified by TL)
THINK CUSTOMER good customer feedback (verified by TL)
EMBRACE CHANGE submit an eg to your TL eg a digital first call or a new idea
ACT NOW not ready achieved for 1 month
MOVE TOGETHER receive 10 Kudos
ACT NOW adherence achieved for 1 month
THINK CUSTOMER achieve A or C calls in QA for 1 month
MOVE TOGETHER send 10 Kudos
ACT NOW completed all LMS in first 30 days
THINK CUSTOMER good customer feedback verified by TL
