THINKCUSTOMERachieve 5+ Acalls in signoffTHINKCUSTOMERgood customerfeedback(verified by TL)ACT NOWcompletedall LMS infirst 30 daysSPEAK UPprovide a good egof a call (verifiedbytrainer/mentor/TL)ACT NOWadherenceachieved for1 monthACT NOWadherenceachieved for1 monthACT NOWnot readyachieved for1 monthACT NOWnot readyachieved for1 monthSPEAK UPprovide practicalfeedback toimprove overallteam results(verified by TL)MOVETOGETHERsend 10KudosEMBRACECHANGEsubmit an eg toyour TL eg adigital first call ora new ideaEMBRACECHANGEsuccessfulcompletion of allinductionassessments on1st attemptTHINKCUSTOMERgood customerfeedbackverified by TLMOVETOGETHERreceive 10KudosTHINKCUSTOMERachieve A orC calls in QAfor 1 monthTHINKCUSTOMERglidepathachievedAugTHINKCUSTOMERachieve 5+ Acalls in signoffTHINKCUSTOMERgood customerfeedback(verified by TL)ACT NOWcompletedall LMS infirst 30 daysSPEAK UPprovide a good egof a call (verifiedbytrainer/mentor/TL)ACT NOWadherenceachieved for1 monthACT NOWadherenceachieved for1 monthACT NOWnot readyachieved for1 monthACT NOWnot readyachieved for1 monthSPEAK UPprovide practicalfeedback toimprove overallteam results(verified by TL)MOVETOGETHERsend 10KudosEMBRACECHANGEsubmit an eg toyour TL eg adigital first call ora new ideaEMBRACECHANGEsuccessfulcompletion of allinductionassessments on1st attemptTHINKCUSTOMERgood customerfeedbackverified by TLMOVETOGETHERreceive 10KudosTHINKCUSTOMERachieve A orC calls in QAfor 1 monthTHINKCUSTOMERglidepathachievedAug

HOMES BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. THINK CUSTOMER achieve 5+ A calls in sign off
  2. THINK CUSTOMER good customer feedback (verified by TL)
  3. ACT NOW completed all LMS in first 30 days
  4. SPEAK UP provide a good eg of a call (verified by trainer/mentor/TL)
  5. ACT NOW adherence achieved for 1 month
  6. ACT NOW adherence achieved for 1 month
  7. ACT NOW not ready achieved for 1 month
  8. ACT NOW not ready achieved for 1 month
  9. SPEAK UP provide practical feedback to improve overall team results (verified by TL)
  10. MOVE TOGETHER send 10 Kudos
  11. EMBRACE CHANGE submit an eg to your TL eg a digital first call or a new idea
  12. EMBRACE CHANGE successful completion of all induction assessments on 1st attempt
  13. THINK CUSTOMER good customer feedback verified by TL
  14. MOVE TOGETHER receive 10 Kudos
  15. THINK CUSTOMER achieve A or C calls in QA for 1 month
  16. THINK CUSTOMER glidepath achieved Aug