(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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SPEAK UP provide practical feedback to improve your overall team results
THINK CUSTOMER 1 x acceptable green* call/chat
THINK CUSTOMER 1 x acceptable green* call/chat
ACT NOW not ready achieved for 1 month
MOVE TOGETHER receive 10 Kudos
ACT NOW achieve 4.7+ chat rating for 1 month
ACT NOW achieve 4.7+ chat rating for 1 month
ACT NOW adherence achieved for 1 month
ACT NOW not ready achieved for 1 month
EMBRACE CHANGE submit an eg to your TL eg a digital first call or new idea
ACT NOW achieve 4.7+ chat rating for 1 month
MOVE TOGETHER send 10 Kudos
THINK CUSTOMER 1 x acceptable green* call/chat
THINK CUSTOMER 1 x good customer/broker feedback (verified by TL)
