THINKCUSTOMER 1x acceptablegreen* call/chatEMBRACECHANGEsubmit an eg toyour TL eg adigital first call ornew ideaMOVETOGETHERsend 10KudosMOVETOGETHERreceive 10KudosACT NOWachieve 4.7+chat ratingfor 1 monthTHINKCUSTOMER 1x acceptablegreen* call/chatTHINKCUSTOMER 1x acceptablegreen* call/chatTHINKCUSTOMER 1 xgoodcustomer/brokerfeedback(verified by TL)ACT NOWachieve 4.7+chat ratingfor 1 monthSPEAK UPprovide practicalfeedback toimprove youroverall teamresultsACT NOWnot readyachieved for1 monthACT NOWachieve 4.7+chat ratingfor 1 monthACT NOWnot readyachieved for1 monthACT NOWadherenceachieved for1 monthACT NOWadherenceachieved for1 monthACT NOWcompleteconsumerduty by 31stJulyTHINKCUSTOMER 1x acceptablegreen* call/chatEMBRACECHANGEsubmit an eg toyour TL eg adigital first call ornew ideaMOVETOGETHERsend 10KudosMOVETOGETHERreceive 10KudosACT NOWachieve 4.7+chat ratingfor 1 monthTHINKCUSTOMER 1x acceptablegreen* call/chatTHINKCUSTOMER 1x acceptablegreen* call/chatTHINKCUSTOMER 1 xgoodcustomer/brokerfeedback(verified by TL)ACT NOWachieve 4.7+chat ratingfor 1 monthSPEAK UPprovide practicalfeedback toimprove youroverall teamresultsACT NOWnot readyachieved for1 monthACT NOWachieve 4.7+chat ratingfor 1 monthACT NOWnot readyachieved for1 monthACT NOWadherenceachieved for1 monthACT NOWadherenceachieved for1 monthACT NOWcompleteconsumerduty by 31stJuly

HOMES BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. THINK CUSTOMER 1 x acceptable green* call/chat
  2. EMBRACE CHANGE submit an eg to your TL eg a digital first call or new idea
  3. MOVE TOGETHER send 10 Kudos
  4. MOVE TOGETHER receive 10 Kudos
  5. ACT NOW achieve 4.7+ chat rating for 1 month
  6. THINK CUSTOMER 1 x acceptable green* call/chat
  7. THINK CUSTOMER 1 x acceptable green* call/chat
  8. THINK CUSTOMER 1 x good customer/broker feedback (verified by TL)
  9. ACT NOW achieve 4.7+ chat rating for 1 month
  10. SPEAK UP provide practical feedback to improve your overall team results
  11. ACT NOW not ready achieved for 1 month
  12. ACT NOW achieve 4.7+ chat rating for 1 month
  13. ACT NOW not ready achieved for 1 month
  14. ACT NOW adherence achieved for 1 month
  15. ACT NOW adherence achieved for 1 month
  16. ACT NOW complete consumer duty by 31st July