(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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THINK CUSTOMER 1 x good customer/broker feedback (verified by TL)
ACT NOW not ready achieved for 1 month
THINK CUSTOMER 1 x acceptable green* call/chat
THINK CUSTOMER 1 x acceptable green* call/chat
ACT NOW adherence achieved for 1 month
ACT NOW complete consumer duty by 31st July
MOVE TOGETHER receive 10 Kudos
MOVE TOGETHER send 10 Kudos
ACT NOW adherence achieved for 1 month
EMBRACE CHANGE submit an eg to your TL eg a digital first call or new idea
ACT NOW not ready achieved for 1 month
THINK CUSTOMER 1 x acceptable green* call/chat
ACT NOW achieve 4.7+ chat rating for 1 month
SPEAK UP provide practical feedback to improve your overall team results
