THINKCUSTOMER 1x acceptablegreen* call/chatTHINKCUSTOMER 1x acceptablegreen* call/chatACT NOWnot readyachieved for1 monthACT NOWnot readyachieved for1 monthACT NOWcompleteconsumerduty by 31stJulyACT NOWadherenceachieved for1 monthMOVETOGETHERsend 10KudosTHINKCUSTOMER 1 xgoodcustomer/brokerfeedback(verified by TL)ACT NOWachieve 4.7+chat ratingfor 1 monthACT NOWachieve 4.7+chat ratingfor 1 monthMOVETOGETHERreceive 10KudosACT NOWachieve 4.7+chat ratingfor 1 monthTHINKCUSTOMER 1x acceptablegreen* call/chatACT NOWadherenceachieved for1 monthEMBRACECHANGEsubmit an eg toyour TL eg adigital first call ornew ideaSPEAK UPprovide practicalfeedback toimprove youroverall teamresultsTHINKCUSTOMER 1x acceptablegreen* call/chatTHINKCUSTOMER 1x acceptablegreen* call/chatACT NOWnot readyachieved for1 monthACT NOWnot readyachieved for1 monthACT NOWcompleteconsumerduty by 31stJulyACT NOWadherenceachieved for1 monthMOVETOGETHERsend 10KudosTHINKCUSTOMER 1 xgoodcustomer/brokerfeedback(verified by TL)ACT NOWachieve 4.7+chat ratingfor 1 monthACT NOWachieve 4.7+chat ratingfor 1 monthMOVETOGETHERreceive 10KudosACT NOWachieve 4.7+chat ratingfor 1 monthTHINKCUSTOMER 1x acceptablegreen* call/chatACT NOWadherenceachieved for1 monthEMBRACECHANGEsubmit an eg toyour TL eg adigital first call ornew ideaSPEAK UPprovide practicalfeedback toimprove youroverall teamresults

HOMES BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. THINK CUSTOMER 1 x acceptable green* call/chat
  2. THINK CUSTOMER 1 x acceptable green* call/chat
  3. ACT NOW not ready achieved for 1 month
  4. ACT NOW not ready achieved for 1 month
  5. ACT NOW complete consumer duty by 31st July
  6. ACT NOW adherence achieved for 1 month
  7. MOVE TOGETHER send 10 Kudos
  8. THINK CUSTOMER 1 x good customer/broker feedback (verified by TL)
  9. ACT NOW achieve 4.7+ chat rating for 1 month
  10. ACT NOW achieve 4.7+ chat rating for 1 month
  11. MOVE TOGETHER receive 10 Kudos
  12. ACT NOW achieve 4.7+ chat rating for 1 month
  13. THINK CUSTOMER 1 x acceptable green* call/chat
  14. ACT NOW adherence achieved for 1 month
  15. EMBRACE CHANGE submit an eg to your TL eg a digital first call or new idea
  16. SPEAK UP provide practical feedback to improve your overall team results