(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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SPEAK UP provide practical feedback to improve your team overall results (verified by TL)
THINK CUSTOMER achieve A or C chats in QA for 1 month
EMBRACE CHANGE submit an eg to your TL eg digital first or a new idea
THINK CUSTOMER achieve 5+ A chats in sign off
ACT NOW complete all LMS in first 30 days
MOVE TOGETHER send 10 Kudos
ACT NOW not ready achieved for 1 month
EMBRACE CHANGE successful completion of all induction assessments on 1st attempt
ACT NOW not ready achieved for 1 month
THINK CUSTOMER good customer feedback (verified by TL)
ACT NOW adherence achieved for 1 month
MOVE TOGETHER receive 10 Kudos
ACT NOW achieve 4.5+ chat rating for 1 month
SPEAK UP provide a good eg of a chat (verified by trainer/TL)
ACT NOW adherence achieved for 1 month
THINK CUSTOMER good customer feedback (verified by TL)
