EMBRACECHANGEsuccessfulcompletion of allinductionassessments on1st attemptTHINKCUSTOMERgood customerfeedback(verified by TL)ACT NOWnot readyachieved for1 monthACT NOWadherenceachieved for1 monthACT NOWadherenceachieved for1 monthACT NOWachieve 4.5+chat ratingfor 1 monthEMBRACECHANGEsubmit an eg toyour TL egdigital first or anew ideaSPEAK UPprovide agood eg of achat (verifiedby trainer/TL)ACT NOWcomplete allLMS in first30 daysTHINKCUSTOMERgood customerfeedback(verified by TL)ACT NOWnot readyachieved for1 monthMOVETOGETHERsend 10KudosTHINKCUSTOMERachieve A orC chats in QAfor 1 monthTHINKCUSTOMERachieve 5+ Achats in signoffMOVETOGETHERreceive 10KudosSPEAK UPprovide practicalfeedback toimprove your teamoverall results(verified by TL)EMBRACECHANGEsuccessfulcompletion of allinductionassessments on1st attemptTHINKCUSTOMERgood customerfeedback(verified by TL)ACT NOWnot readyachieved for1 monthACT NOWadherenceachieved for1 monthACT NOWadherenceachieved for1 monthACT NOWachieve 4.5+chat ratingfor 1 monthEMBRACECHANGEsubmit an eg toyour TL egdigital first or anew ideaSPEAK UPprovide agood eg of achat (verifiedby trainer/TL)ACT NOWcomplete allLMS in first30 daysTHINKCUSTOMERgood customerfeedback(verified by TL)ACT NOWnot readyachieved for1 monthMOVETOGETHERsend 10KudosTHINKCUSTOMERachieve A orC chats in QAfor 1 monthTHINKCUSTOMERachieve 5+ Achats in signoffMOVETOGETHERreceive 10KudosSPEAK UPprovide practicalfeedback toimprove your teamoverall results(verified by TL)

HOMES BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. EMBRACE CHANGE successful completion of all induction assessments on 1st attempt
  2. THINK CUSTOMER good customer feedback (verified by TL)
  3. ACT NOW not ready achieved for 1 month
  4. ACT NOW adherence achieved for 1 month
  5. ACT NOW adherence achieved for 1 month
  6. ACT NOW achieve 4.5+ chat rating for 1 month
  7. EMBRACE CHANGE submit an eg to your TL eg digital first or a new idea
  8. SPEAK UP provide a good eg of a chat (verified by trainer/TL)
  9. ACT NOW complete all LMS in first 30 days
  10. THINK CUSTOMER good customer feedback (verified by TL)
  11. ACT NOW not ready achieved for 1 month
  12. MOVE TOGETHER send 10 Kudos
  13. THINK CUSTOMER achieve A or C chats in QA for 1 month
  14. THINK CUSTOMER achieve 5+ A chats in sign off
  15. MOVE TOGETHER receive 10 Kudos
  16. SPEAK UP provide practical feedback to improve your team overall results (verified by TL)