TextVerification(x5)Reviewed KCforclarity/accuracyReadAlacritiDisclosure(x2)surveyoffered(x7)OfferedCallbackThird PartyVerification(x3) Engagedin SocialChatCalledLeadLineSelectedDisposition(x10)Redirectedcall toALPSPlacedDetailedNote(x5)SentEncryptedemailConcludingRemark(x5)Quoted hold-time andchecked inbefore time(x3)SubmittedIOR forLienReleaseCodewordVerified(x3)UtilizedTRF(x3)TitlesOverrideRHQVerifiedQuoteaccuratetimeframefor IOROffered totake overcall(x3)Appropriatecold-transferThankedmember forverifyingthroughautomatedsystemUseMember'sname morethan once(x5)AlacritiLimits,messaged toAlex orJackieOfferedmoreassistance(x5)AnsweredQuestionforNewbieSent aDankGIFCallbackDisclosure(x3)Told YourLeadershipteam ajokeTextVerification(x5)Reviewed KCforclarity/accuracyReadAlacritiDisclosure(x2)surveyoffered(x7)OfferedCallbackThird PartyVerification(x3) Engagedin SocialChatCalledLeadLineSelectedDisposition(x10)Redirectedcall toALPSPlacedDetailedNote(x5)SentEncryptedemailConcludingRemark(x5)Quoted hold-time andchecked inbefore time(x3)SubmittedIOR forLienReleaseCodewordVerified(x3)UtilizedTRF(x3)TitlesOverrideRHQVerifiedQuoteaccuratetimeframefor IOROffered totake overcall(x3)Appropriatecold-transferThankedmember forverifyingthroughautomatedsystemUseMember'sname morethan once(x5)AlacritiLimits,messaged toAlex orJackieOfferedmoreassistance(x5)AnsweredQuestionforNewbieSent aDankGIFCallbackDisclosure(x3)Told YourLeadershipteam ajoke

LS QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Text Verification (x5)
  2. Reviewed KC for clarity/accuracy
  3. Read Alacriti Disclosure (x2)
  4. survey offered (x7)
  5. Offered Callback
  6. Third Party Verification (x3)
  7. Engaged in Social Chat
  8. Called Lead Line
  9. Selected Disposition (x10)
  10. Redirected call to ALPS
  11. Placed Detailed Note (x5)
  12. Sent Encrypted email
  13. Concluding Remark (x5)
  14. Quoted hold-time and checked in before time (x3)
  15. Submitted IOR for Lien Release
  16. Codeword Verified (x3)
  17. Utilized TRF (x3)
  18. Titles Override
  19. RHQ Verified
  20. Quote accurate timeframe for IOR
  21. Offered to take over call (x3)
  22. Appropriate cold-transfer
  23. Thanked member for verifying through automated system
  24. Use Member's name more than once (x5)
  25. Alacriti Limits, messaged to Alex or Jackie
  26. Offered more assistance (x5)
  27. Answered Question for Newbie
  28. Sent a Dank GIF
  29. Callback Disclosure (x3)
  30. Told Your Leadership team a joke