SentEncryptedemailThird PartyVerification(x3) CallbackDisclosure(x3)SubmittedIOR forLienReleaseTitlesOverrideSelectedDisposition(x10)Reviewed KCforclarity/accuracyTold YourLeadershipteam ajokesurveyoffered(x7)UtilizedTRF(x3)Thankedmember forverifyingthroughautomatedsystemAppropriatecold-transferQuoteaccuratetimeframefor IORRHQVerifiedSent aDankGIFQuoted hold-time andchecked inbefore time(x3)CalledLeadLineReadAlacritiDisclosure(x2)AlacritiLimits,messaged toAlex orJackieAnsweredQuestionforNewbieTextVerification(x5)Engagedin SocialChatCodewordVerified(x3)Offeredmoreassistance(x5)Redirectedcall toALPSUseMember'sname morethan once(x5)PlacedDetailedNote(x5)ConcludingRemark(x5)OfferedCallbackOffered totake overcall(x3)SentEncryptedemailThird PartyVerification(x3) CallbackDisclosure(x3)SubmittedIOR forLienReleaseTitlesOverrideSelectedDisposition(x10)Reviewed KCforclarity/accuracyTold YourLeadershipteam ajokesurveyoffered(x7)UtilizedTRF(x3)Thankedmember forverifyingthroughautomatedsystemAppropriatecold-transferQuoteaccuratetimeframefor IORRHQVerifiedSent aDankGIFQuoted hold-time andchecked inbefore time(x3)CalledLeadLineReadAlacritiDisclosure(x2)AlacritiLimits,messaged toAlex orJackieAnsweredQuestionforNewbieTextVerification(x5)Engagedin SocialChatCodewordVerified(x3)Offeredmoreassistance(x5)Redirectedcall toALPSUseMember'sname morethan once(x5)PlacedDetailedNote(x5)ConcludingRemark(x5)OfferedCallbackOffered totake overcall(x3)

LS QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
  1. Sent Encrypted email
  2. Third Party Verification (x3)
  3. Callback Disclosure (x3)
  4. Submitted IOR for Lien Release
  5. Titles Override
  6. Selected Disposition (x10)
  7. Reviewed KC for clarity/accuracy
  8. Told Your Leadership team a joke
  9. survey offered (x7)
  10. Utilized TRF (x3)
  11. Thanked member for verifying through automated system
  12. Appropriate cold-transfer
  13. Quote accurate timeframe for IOR
  14. RHQ Verified
  15. Sent a Dank GIF
  16. Quoted hold-time and checked in before time (x3)
  17. Called Lead Line
  18. Read Alacriti Disclosure (x2)
  19. Alacriti Limits, messaged to Alex or Jackie
  20. Answered Question for Newbie
  21. Text Verification (x5)
  22. Engaged in Social Chat
  23. Codeword Verified (x3)
  24. Offered more assistance (x5)
  25. Redirected call to ALPS
  26. Use Member's name more than once (x5)
  27. Placed Detailed Note (x5)
  28. Concluding Remark (x5)
  29. Offered Callback
  30. Offered to take over call (x3)