Receivedpersonalcomments froma Member on acard or surveyresponseRecommendednew product orserviceRefinanceda loan at abetter rateOpened anew promoCD for amemberSet updigitalwallet fora memberSet upauto-payfor amemberTalked tomemberabout thebenefits ofZelleSenthandwrittenthank younoteDownloadedcards appwithmemberIssued adigitalcard to amemberSent an e-receipt toa memberClosed aloan for amemberDiscussedsavingsoptions witha memberScheduleda follow-up with amemberSet upOnlineBanking fora memberDiscussedfinancialgoals withmemberEnrolledmember ineStatementsDiscusseddirectdeposit andprovidedformDiscussedcredit cardoptions witha memberIntroducednew memberto manageror supervisorOvercameanobjectionParticipatedin MemberMonday!Received anExceptionalSurveyResponse on aNew MemberToured thebranchwith a newmemberReceivedpersonalcomments froma Member on acard or surveyresponseRecommendednew product orserviceRefinanceda loan at abetter rateOpened anew promoCD for amemberSet updigitalwallet fora memberSet upauto-payfor amemberTalked tomemberabout thebenefits ofZelleSenthandwrittenthank younoteDownloadedcards appwithmemberIssued adigitalcard to amemberSent an e-receipt toa memberClosed aloan for amemberDiscussedsavingsoptions witha memberScheduleda follow-up with amemberSet upOnlineBanking fora memberDiscussedfinancialgoals withmemberEnrolledmember ineStatementsDiscusseddirectdeposit andprovidedformDiscussedcredit cardoptions witha memberIntroducednew memberto manageror supervisorOvercameanobjectionParticipatedin MemberMonday!Received anExceptionalSurveyResponse on aNew MemberToured thebranchwith a newmember

Member Experience BINGO - BRANCH! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received personal comments from a Member on a card or survey response
  2. Recommended new product or service
  3. Refinanced a loan at a better rate
  4. Opened a new promo CD for a member
  5. Set up digital wallet for a member
  6. Set up auto-pay for a member
  7. Talked to member about the benefits of Zelle
  8. Sent handwritten thank you note
  9. Downloaded cards app with member
  10. Issued a digital card to a member
  11. Sent an e-receipt to a member
  12. Closed a loan for a member
  13. Discussed savings options with a member
  14. Scheduled a follow-up with a member
  15. Set up Online Banking for a member
  16. Discussed financial goals with member
  17. Enrolled member in eStatements
  18. Discussed direct deposit and provided form
  19. Discussed credit card options with a member
  20. Introduced new member to manager or supervisor
  21. Overcame an objection
  22. Participated in Member Monday!
  23. Received an Exceptional Survey Response on a New Member
  24. Toured the branch with a new member