Relatingto theCMDon'tworry(Name)You havebeen anamazingcustomer withus since ____Congratulationson ____Iappreciate____Free!Lets tryand findyou asolutionUsepowerwordsTouch onemotionmentioned(emotionwheel)Optionsgiven for asituation youare unable toassist withGreencheckmark box"Don'tstress, wewill get thissorted outfor you"We'vegot yourbackUsepowerwords"Goodnews___"Relatingto theCMDon'tworry(Name)You havebeen anamazingcustomer withus since ____Congratulationson ____Iappreciate____Free!Lets tryand findyou asolutionUsepowerwordsTouch onemotionmentioned(emotionwheel)Optionsgiven for asituation youare unable toassist withGreencheckmark box"Don'tstress, wewill get thissorted outfor you"We'vegot yourbackUsepowerwords"Goodnews___"

Customer Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Relating to the CM
  2. Don't worry (Name)
  3. You have been an amazing customer with us since ____
  4. Congratulations on ____
  5. I appreciate ____
  6. Free!
  7. Lets try and find you a solution
  9. Use power words
  10. Touch on emotion mentioned (emotion wheel)
  11. Options given for a situation you are unable to assist with
  12. Green check mark box
  13. "Don't stress, we will get this sorted out for you"
  14. We've got your back
  15. Use power words
  17. "Good news___"