"Don'tstress, wewill get thissorted outfor you"You havebeen anamazingcustomer withus since ____UsepowerwordsRelatingto theCMWe'vegot yourbackFree!Lets tryand findyou asolutionIappreciate____Optionsgiven for asituation youare unable toassist withGreencheckmark boxCongratulationson ____Don'tworry(Name)Usepowerwords"Goodnews___"Touch onemotionmentioned(emotionwheel)"Don'tstress, wewill get thissorted outfor you"You havebeen anamazingcustomer withus since ____UsepowerwordsRelatingto theCMWe'vegot yourbackFree!Lets tryand findyou asolutionIappreciate____Optionsgiven for asituation youare unable toassist withGreencheckmark boxCongratulationson ____Don'tworry(Name)Usepowerwords"Goodnews___"Touch onemotionmentioned(emotionwheel)

Customer Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Don't stress, we will get this sorted out for you"
  2. You have been an amazing customer with us since ____
  3. Use power words
  4. Relating to the CM
  5. We've got your back
  6. Free!
  7. Lets try and find you a solution
  8. I appreciate ____
  9. Options given for a situation you are unable to assist with
  10. Green check mark box
  11. Congratulations on ____
  12. Don't worry (Name)
  13. Use power words
  14. "Good news___"
  15. Touch on emotion mentioned (emotion wheel)