UsepowerwordsYou havebeen anamazingcustomer withus since ____"Don'tstress, wewill get thissorted outfor you"Free!Relatingto theCMLets tryand findyou asolutionCongratulationson ____Optionsgiven for asituation youare unable toassist withGreencheckmark boxWe'vegot yourbackDon'tworry(Name)Iappreciate____"Goodnews___"Touch onemotionmentioned(emotionwheel)UsepowerwordsUsepowerwordsYou havebeen anamazingcustomer withus since ____"Don'tstress, wewill get thissorted outfor you"Free!Relatingto theCMLets tryand findyou asolutionCongratulationson ____Optionsgiven for asituation youare unable toassist withGreencheckmark boxWe'vegot yourbackDon'tworry(Name)Iappreciate____"Goodnews___"Touch onemotionmentioned(emotionwheel)Usepowerwords

Customer Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use power words
  2. You have been an amazing customer with us since ____
  3. "Don't stress, we will get this sorted out for you"
  4. Free!
  5. Relating to the CM
  6. Lets try and find you a solution
  7. Congratulations on ____
  8. Options given for a situation you are unable to assist with
  9. Green check mark box
  10. We've got your back
  11. Don't worry (Name)
  12. I appreciate ____
  13. "Good news___"
  14. Touch on emotion mentioned (emotion wheel)
  15. Use power words