"I'mgoing toLowes!"Wantscurbside,item clearlytoo big for itDemandsmulch thatwe ranout ofDoesn'tknowanythingabout theirpickup orderOuttastorecreditsCustomerwants topick theirown orderDoesn'tknow theirown emailDementiaShenanigansHave touseintercomfor returns.commakes amess ofan orderCreditcard leftbehindCar keysleftbehindVeteranwithout asmartphoneFails topricematchlumberWants tolookupveterandiscount withphone #Wants toorder overthe phone,isn't proxtraDoublesold thesamemower5+ calloffs"it mustbe freethen,right?"Confusionover servicedesk layoutSame guy,multiplewater heaterreturnsDog(woof)Customerdemandsanotherdiscountpromised bydifferent storeCustomerdoesn't like theproduct pickedby orderfulfillmentMulch issold thatwe don'thaveReceiptlookupLowesReceipt3 differentcardsdeclinedVery deadplantreturn"I'mgoing toLowes!"Wantscurbside,item clearlytoo big for itDemandsmulch thatwe ranout ofDoesn'tknowanythingabout theirpickup orderOuttastorecreditsCustomerwants topick theirown orderDoesn'tknow theirown emailDementiaShenanigansHave touseintercomfor returns.commakes amess ofan orderCreditcard leftbehindCar keysleftbehindVeteranwithout asmartphoneFails topricematchlumberWants tolookupveterandiscount withphone #Wants toorder overthe phone,isn't proxtraDoublesold thesamemower5+ calloffs"it mustbe freethen,right?"Confusionover servicedesk layoutSame guy,multiplewater heaterreturnsDog(woof)Customerdemandsanotherdiscountpromised bydifferent storeCustomerdoesn't like theproduct pickedby orderfulfillmentMulch issold thatwe don'thaveReceiptlookupLowesReceipt3 differentcardsdeclinedVery deadplantreturn

Service Desk Bingo 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I'm going to Lowes!"
  2. Wants curbside, item clearly too big for it
  3. Demands mulch that we ran out of
  4. Doesn't know anything about their pickup order
  5. Outta store credits
  6. Customer wants to pick their own order
  7. Doesn't know their own email
  8. Dementia Shenanigans
  9. Have to use intercom for returns
  10. .com makes a mess of an order
  11. Credit card left behind
  12. Car keys left behind
  13. Veteran without a smartphone
  14. Fails to price match lumber
  15. Wants to lookup veteran discount with phone #
  16. Wants to order over the phone, isn't proxtra
  17. Double sold the same mower
  18. 5+ call offs
  19. "it must be free then, right?"
  20. Confusion over service desk layout
  21. Same guy, multiple water heater returns
  22. Dog (woof)
  23. Customer demands another discount promised by different store
  24. Customer doesn't like the product picked by order fulfillment
  25. Mulch is sold that we don't have
  26. Receipt lookup
  27. Lowes Receipt
  28. 3 different cards declined
  29. Very dead plant return