"it mustbe freethen,right?"Have touseintercomfor returnsDoesn'tknowanythingabout theirpickup orderCreditcard leftbehindSame guy,multiplewater heaterreturns3 differentcardsdeclinedLowesReceipt.commakes amess ofan orderWants toorder overthe phone,isn't proxtraDoesn'tknow theirown emailMulch issold thatwe don'thaveDementiaShenanigansCustomerdemandsanotherdiscountpromised bydifferent storeReceiptlookupCar keysleftbehindCustomerwants topick theirown orderDog(woof)Confusionover servicedesk layoutWants tolookupveterandiscount withphone #"I'mgoing toLowes!"Very deadplantreturnWantscurbside,item clearlytoo big for itDoublesold thesamemowerFails topricematchlumberCustomerdoesn't like theproduct pickedby orderfulfillmentVeteranwithout asmartphoneOuttastorecreditsDemandsmulch thatwe ranout of5+ calloffs"it mustbe freethen,right?"Have touseintercomfor returnsDoesn'tknowanythingabout theirpickup orderCreditcard leftbehindSame guy,multiplewater heaterreturns3 differentcardsdeclinedLowesReceipt.commakes amess ofan orderWants toorder overthe phone,isn't proxtraDoesn'tknow theirown emailMulch issold thatwe don'thaveDementiaShenanigansCustomerdemandsanotherdiscountpromised bydifferent storeReceiptlookupCar keysleftbehindCustomerwants topick theirown orderDog(woof)Confusionover servicedesk layoutWants tolookupveterandiscount withphone #"I'mgoing toLowes!"Very deadplantreturnWantscurbside,item clearlytoo big for itDoublesold thesamemowerFails topricematchlumberCustomerdoesn't like theproduct pickedby orderfulfillmentVeteranwithout asmartphoneOuttastorecreditsDemandsmulch thatwe ranout of5+ calloffs

Service Desk Bingo 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "it must be free then, right?"
  2. Have to use intercom for returns
  3. Doesn't know anything about their pickup order
  4. Credit card left behind
  5. Same guy, multiple water heater returns
  6. 3 different cards declined
  7. Lowes Receipt
  8. .com makes a mess of an order
  9. Wants to order over the phone, isn't proxtra
  10. Doesn't know their own email
  11. Mulch is sold that we don't have
  12. Dementia Shenanigans
  13. Customer demands another discount promised by different store
  14. Receipt lookup
  15. Car keys left behind
  16. Customer wants to pick their own order
  17. Dog (woof)
  18. Confusion over service desk layout
  19. Wants to lookup veteran discount with phone #
  20. "I'm going to Lowes!"
  21. Very dead plant return
  22. Wants curbside, item clearly too big for it
  23. Double sold the same mower
  24. Fails to price match lumber
  25. Customer doesn't like the product picked by order fulfillment
  26. Veteran without a smartphone
  27. Outta store credits
  28. Demands mulch that we ran out of
  29. 5+ call offs