(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I completely understand where you're coming from...
Great
appreciate
Incredible
Certainly
I will be happy to assist..
“I really appreciate your patience.”
Wonderful
Excellent
Positively
I would feel the same if this happened to me. We will sort this out...