Reason forarrearsestablsihed?NotesFurtherActionsadvisedVulnerabilityidentified?Was the bestoutcomeprovided tothecustomer?Polite andprofessionalthroughoutthe callCredit FilestatementadvisedID&VPassedCorrectactions?BFID flaghas beenraised insalesforce?Did theadvisor takeownership oftheagreement? Affordabilityhas beenconfirmedSignpostingI&Ecompleted? Correctinformationprovidedthroughoutthe callContactscheckedReason forarrearsestablsihed?NotesFurtherActionsadvisedVulnerabilityidentified?Was the bestoutcomeprovided tothecustomer?Polite andprofessionalthroughoutthe callCredit FilestatementadvisedID&VPassedCorrectactions?BFID flaghas beenraised insalesforce?Did theadvisor takeownership oftheagreement? Affordabilityhas beenconfirmedSignpostingI&Ecompleted? Correctinformationprovidedthroughoutthe callContactschecked

CCS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
  1. Reason for arrears establsihed?
  2. Notes
  3. Further Actions advised
  4. Vulnerability identified?
  5. Was the best outcome provided to the customer?
  6. Polite and professional throughout the call
  7. Credit File statement advised
  8. ID&V Passed
  9. Correct actions?
  10. BFID flag has been raised in salesforce?
  11. Did the advisor take ownership of the agreement?
  12. Affordability has been confirmed
  13. Signposting
  14. I&E completed?
  15. Correct information provided throughout the call
  16. Contacts checked