Affordabilityhas beenconfirmedPolite andprofessionalthroughoutthe callID&VPassedI&Ecompleted? Reason forarrearsestablsihed?Correctactions?Did theadvisor takeownership oftheagreement? SignpostingNotesWas the bestoutcomeprovided tothecustomer?FurtherActionsadvisedContactscheckedBFID flaghas beenraised insalesforce?Correctinformationprovidedthroughoutthe callCredit FilestatementadvisedVulnerabilityidentified?Affordabilityhas beenconfirmedPolite andprofessionalthroughoutthe callID&VPassedI&Ecompleted? Reason forarrearsestablsihed?Correctactions?Did theadvisor takeownership oftheagreement? SignpostingNotesWas the bestoutcomeprovided tothecustomer?FurtherActionsadvisedContactscheckedBFID flaghas beenraised insalesforce?Correctinformationprovidedthroughoutthe callCredit FilestatementadvisedVulnerabilityidentified?

CCS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Affordability has been confirmed
  2. Polite and professional throughout the call
  3. ID&V Passed
  4. I&E completed?
  5. Reason for arrears establsihed?
  6. Correct actions?
  7. Did the advisor take ownership of the agreement?
  8. Signposting
  9. Notes
  10. Was the best outcome provided to the customer?
  11. Further Actions advised
  12. Contacts checked
  13. BFID flag has been raised in salesforce?
  14. Correct information provided throughout the call
  15. Credit File statement advised
  16. Vulnerability identified?