Affordability has been confirmed Polite and professional throughout the call ID&V Passed I&E completed? Reason for arrears establsihed? Correct actions? Did the advisor take ownership of the agreement? Signposting Notes Was the best outcome provided to the customer? Further Actions advised Contacts checked BFID flag has been raised in salesforce? Correct information provided throughout the call Credit File statement advised Vulnerability identified? Affordability has been confirmed Polite and professional throughout the call ID&V Passed I&E completed? Reason for arrears establsihed? Correct actions? Did the advisor take ownership of the agreement? Signposting Notes Was the best outcome provided to the customer? Further Actions advised Contacts checked BFID flag has been raised in salesforce? Correct information provided throughout the call Credit File statement advised Vulnerability identified?
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Affordability has been confirmed
Polite and professional throughout the call
ID&V Passed
I&E completed?
Reason for arrears establsihed?
Correct actions?
Did the advisor take ownership of the agreement?
Signposting
Notes
Was the best outcome provided to the customer?
Further Actions advised
Contacts checked
BFID flag has been raised in salesforce?
Correct information provided throughout the call
Credit File statement advised
Vulnerability identified?