SignpostingAffordabilityhas beenconfirmedReason forarrearsestablsihed?Correctinformationprovidedthroughoutthe callBFID flaghas beenraised insalesforce?Was the bestoutcomeprovided tothecustomer?I&Ecompleted? Correctactions?NotesID&VPassedCredit FilestatementadvisedPolite andprofessionalthroughoutthe callFurtherActionsadvisedContactscheckedVulnerabilityidentified?Did theadvisor takeownership oftheagreement? SignpostingAffordabilityhas beenconfirmedReason forarrearsestablsihed?Correctinformationprovidedthroughoutthe callBFID flaghas beenraised insalesforce?Was the bestoutcomeprovided tothecustomer?I&Ecompleted? Correctactions?NotesID&VPassedCredit FilestatementadvisedPolite andprofessionalthroughoutthe callFurtherActionsadvisedContactscheckedVulnerabilityidentified?Did theadvisor takeownership oftheagreement? 

CCS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
  1. Signposting
  2. Affordability has been confirmed
  3. Reason for arrears establsihed?
  4. Correct information provided throughout the call
  5. BFID flag has been raised in salesforce?
  6. Was the best outcome provided to the customer?
  7. I&E completed?
  8. Correct actions?
  9. Notes
  10. ID&V Passed
  11. Credit File statement advised
  12. Polite and professional throughout the call
  13. Further Actions advised
  14. Contacts checked
  15. Vulnerability identified?
  16. Did the advisor take ownership of the agreement?