SignpostingCredit FilestatementadvisedDid theadvisor takeownership oftheagreement? Correctinformationprovidedthroughoutthe callAffordabilityhas beenconfirmedCorrectactions?Polite andprofessionalthroughoutthe callI&Ecompleted? NotesBFID flaghas beenraised insalesforce?ID&VPassedContactscheckedVulnerabilityidentified?Was the bestoutcomeprovided tothecustomer?Reason forarrearsestablsihed?FurtherActionsadvisedSignpostingCredit FilestatementadvisedDid theadvisor takeownership oftheagreement? Correctinformationprovidedthroughoutthe callAffordabilityhas beenconfirmedCorrectactions?Polite andprofessionalthroughoutthe callI&Ecompleted? NotesBFID flaghas beenraised insalesforce?ID&VPassedContactscheckedVulnerabilityidentified?Was the bestoutcomeprovided tothecustomer?Reason forarrearsestablsihed?FurtherActionsadvised

CCS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
  1. Signposting
  2. Credit File statement advised
  3. Did the advisor take ownership of the agreement?
  4. Correct information provided throughout the call
  5. Affordability has been confirmed
  6. Correct actions?
  7. Polite and professional throughout the call
  8. I&E completed?
  9. Notes
  10. BFID flag has been raised in salesforce?
  11. ID&V Passed
  12. Contacts checked
  13. Vulnerability identified?
  14. Was the best outcome provided to the customer?
  15. Reason for arrears establsihed?
  16. Further Actions advised