RefuseservicesTold inadvanceaboutchangesFreefromneglectRighttoknowServed byproperlytrainedemployeesTreatedwithcourtesyFree fromverbalabuseToldbeforereceivingservicesTocomplainaboutservicePersonalinformationprivateComplainaboutcare orservicesTreatedwithrespectWrittenInformationFrequencyof visitsChoiceofproviderFree fromphysicalabuseProvider'sreason forterminatingservicesAdvancenotice ofcharges forservicesPersonalinformationprivateRight tofile agrievanceServicesavailablein thecommunityMedicalinformationprivateActive partindevelopingcare planRight toknowstateagenciesRefuseservicesTold inadvanceaboutchangesFreefromneglectRighttoknowServed byproperlytrainedemployeesTreatedwithcourtesyFree fromverbalabuseToldbeforereceivingservicesTocomplainaboutservicePersonalinformationprivateComplainaboutcare orservicesTreatedwithrespectWrittenInformationFrequencyof visitsChoiceofproviderFree fromphysicalabuseProvider'sreason forterminatingservicesAdvancenotice ofcharges forservicesPersonalinformationprivateRight tofile agrievanceServicesavailablein thecommunityMedicalinformationprivateActive partindevelopingcare planRight toknowstateagencies

Resident Rights Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refuse services
  2. Told in advance about changes
  3. Free from neglect
  4. Right to know
  5. Served by properly trained employees
  6. Treated with courtesy
  7. Free from verbal abuse
  8. Told before receiving services
  9. To complain about service
  10. Personal information private
  11. Complain about care or services
  12. Treated with respect
  13. Written Information
  14. Frequency of visits
  15. Choice of provider
  16. Free from physical abuse
  17. Provider's reason for terminating services
  18. Advance notice of charges for services
  19. Personal information private
  20. Right to file a grievance
  21. Services available in the community
  22. Medical information private
  23. Active part in developing care plan
  24. Right to know state agencies