Use 5rebuttals w/transitionwordsCx wantsa callbacknextyear?!Defusedan angrycustomerInformedCx aboutwhat weofferSchedule12 appts(next-day)Keyword:EnbridgeGasLeavedetailednotes foradvisorsReschedulea lead(under yourname)Keyword:WolfMakeLoclaughHomeowneris exactly74 y.oReschedulea lead (for aco-worker)Schedule3 appts(next-day)Schedule3 apptsunder'callback'Remainedcalmduring aKaren rantKeyword:RedbullSchedule6 appts(next-day)Schedule25 appts(any-day)Schedule9 appts(next-day) Assist acoworkerMake400calls/day2021 orolderbookingMake500calls/dayCxputs youon hold?!Use 5rebuttals w/transitionwordsCx wantsa callbacknextyear?!Defusedan angrycustomerInformedCx aboutwhat weofferSchedule12 appts(next-day)Keyword:EnbridgeGasLeavedetailednotes foradvisorsReschedulea lead(under yourname)Keyword:WolfMakeLoclaughHomeowneris exactly74 y.oReschedulea lead (for aco-worker)Schedule3 appts(next-day)Schedule3 apptsunder'callback'Remainedcalmduring aKaren rantKeyword:RedbullSchedule6 appts(next-day)Schedule25 appts(any-day)Schedule9 appts(next-day)Assist acoworkerMake400calls/day2021 orolderbookingMake500calls/dayCxputs youon hold?!

OSE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use 5 rebuttals w/ transition words
  2. Cx wants a callback next year?!
  3. Defused an angry customer
  4. Informed Cx about what we offer
  5. Schedule 12 appts (next-day)
  6. Keyword: Enbridge Gas
  7. Leave detailed notes for advisors
  8. Reschedule a lead (under your name)
  9. Keyword: Wolf
  10. Make Loc laugh
  11. Homeowner is exactly 74 y.o
  12. Reschedule a lead (for a co-worker)
  13. Schedule 3 appts (next-day)
  14. Schedule 3 appts under 'callback'
  15. Remained calm during a Karen rant
  16. Keyword: Redbull
  17. Schedule 6 appts (next-day)
  18. Schedule 25 appts (any-day)
  19. Schedule 9 appts (next-day)
  20. Assist a coworker
  21. Make 400 calls/day
  22. 2021 or older booking
  23. Make 500 calls/day
  24. Cx puts you on hold?!