Make 400 calls/day 2021 or older booking Reschedule a lead (for a co-worker) Schedule 3 appts under 'callback' Cx puts you on hold?! Reschedule a lead (under your name) Make 500 calls/day Remained calm during a Karen rant Keyword: Redbull Keyword: Wolf Informed Cx about what we offer Schedule 12 appts (next-day)
Assist a coworker Schedule 6 appts (next-day) Schedule 25 appts (any-day) Schedule 9 appts (next-day) Homeowner is exactly 74 y.o Cx wants a callback next year?! Keyword: Enbridge Gas Schedule 3 appts (next-day) Defused an angry customer Leave detailed notes for advisors Make Loc laugh Use 5 rebuttals w/ transition words Make 400 calls/day 2021 or older booking Reschedule a lead (for a co-worker) Schedule 3 appts under 'callback' Cx puts you on hold?! Reschedule a lead (under your name) Make 500 calls/day Remained calm during a Karen rant Keyword: Redbull Keyword: Wolf Informed Cx about what we offer Schedule 12 appts (next-day) Assist a coworker Schedule 6 appts (next-day) Schedule 25 appts (any-day) Schedule 9 appts (next-day) Homeowner is exactly 74 y.o Cx wants a callback next year?! Keyword: Enbridge Gas Schedule 3 appts (next-day) Defused an angry customer Leave detailed notes for advisors Make Loc laugh Use 5 rebuttals w/ transition words
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Make 400 calls/day
2021 or older booking
Reschedule a lead (for a co-worker)
Schedule 3 appts under 'callback'
Cx
puts you on hold?!
Reschedule a lead
(under your name)
Make 500 calls/day
Remained calm during a Karen rant
Keyword: Redbull
Keyword: Wolf
Informed Cx about what we offer
Schedule 12 appts (next-day)
Assist a coworker
Schedule 6 appts
(next-day)
Schedule 25 appts (any-day)
Schedule 9 appts (next-day)
Homeowner is exactly 74 y.o
Cx wants a callback next year?!
Keyword: Enbridge Gas
Schedule 3 appts (next-day)
Defused an angry customer
Leave detailed notes for advisors
Make Loc laugh
Use 5 rebuttals w/ transition words