Change payment due date Unauthorized transactions Cash advance questions L/S status Compliment CM "My Pleasure" Explain Interest Calculated Send Letter Check if Bt is available Update Address enroll in 5% CBB Send Stmt Apr questions Late Fee Refund LIR PIF Quote Redeem CBB Thank cm for # of years as customer "How can I happily assist" Use Team as resource for questions Use cm name 3x in a call Enroll cm in DP Cm pays in full "Thankyou for calling discover" Card Replacement Take a payment Manage Cm Alerts CBR Lower Apr available Help cm get logged in Asked Probing questions Add AU Un- eroll in DP Update Email Use expert chat Remove Au Activate Card Use link'd Verify caller "I hope you have a wonderful day" Adjust Interest "Have a fantastic day Submit feedback Receive a compliment from cm Check on application Go over transactions "Id be happy to assist you with" Sympathize with Cm Change payment due date Unauthorized transactions Cash advance questions L/S status Compliment CM "My Pleasure" Explain Interest Calculated Send Letter Check if Bt is available Update Address enroll in 5% CBB Send Stmt Apr questions Late Fee Refund LIR PIF Quote Redeem CBB Thank cm for # of years as customer "How can I happily assist" Use Team as resource for questions Use cm name 3x in a call Enroll cm in DP Cm pays in full "Thankyou for calling discover" Card Replacement Take a payment Manage Cm Alerts CBR Lower Apr available Help cm get logged in Asked Probing questions Add AU Un- eroll in DP Update Email Use expert chat Remove Au Activate Card Use link'd Verify caller "I hope you have a wonderful day" Adjust Interest "Have a fantastic day Submit feedback Receive a compliment from cm Check on application Go over transactions "Id be happy to assist you with" Sympathize with Cm
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Change payment due date
G-Unauthorized transactions
I-Cash advance questions
O-L/S status
O-Compliment CM
G-"My Pleasure"
I-Explain Interest Calculated
G-Send Letter
O-Check if Bt is available
G-Update Address
B-enroll in 5% CBB
O-Send Stmt
B-Apr questions
O-Late Fee Refund
I-LIR
O-PIF Quote
O-Redeem CBB
O-Thank cm for # of years as customer
G-"How can I happily assist"
B-Use Team as resource for questions
B-Use cm name 3x in a call
O-Enroll cm in DP
N-Cm pays in full
G-"Thankyou for calling discover"
O-Card Replacement
B-Take a payment
O-Manage Cm Alerts
O-CBR
O-Lower Apr available
O-Help cm get logged in
I-Asked Probing questions
O-Add AU
B-Un- eroll in DP
O-Update Email
O-Use expert chat
O-Remove Au
O-Activate Card
N-Use link'd
N-Verify caller
I-"I hope you have a wonderful day"
I-Adjust Interest
I-"Have a fantastic day
N-Submit feedback
N-Receive a compliment from cm
B-Check on application
O-Go over transactions
N-"Id be happy to assist you with"
O-Sympathize with Cm