Use expert chat "My Pleasure" Change payment due date Receive a compliment from cm Use link'd Thank cm for # of years as customer Asked Probing questions CBR LIR L/S status Update Email Explain Interest Calculated Lower Apr available Update Address Sympathize with Cm Send Stmt Check on application Send Letter Unauthorized transactions Check if Bt is available Use cm name 3x in a call Compliment CM Un- eroll in DP Help cm get logged in PIF Quote Enroll cm in DP Late Fee Refund Submit feedback Verify caller enroll in 5% CBB Apr questions "How can I happily assist" Manage Cm Alerts "Thankyou for calling discover" Activate Card Go over transactions Take a payment "Have a fantastic day Use Team as resource for questions Cash advance questions "Id be happy to assist you with" "I hope you have a wonderful day" Card Replacement Add AU Adjust Interest Remove Au Redeem CBB Cm pays in full Use expert chat "My Pleasure" Change payment due date Receive a compliment from cm Use link'd Thank cm for # of years as customer Asked Probing questions CBR LIR L/S status Update Email Explain Interest Calculated Lower Apr available Update Address Sympathize with Cm Send Stmt Check on application Send Letter Unauthorized transactions Check if Bt is available Use cm name 3x in a call Compliment CM Un- eroll in DP Help cm get logged in PIF Quote Enroll cm in DP Late Fee Refund Submit feedback Verify caller enroll in 5% CBB Apr questions "How can I happily assist" Manage Cm Alerts "Thankyou for calling discover" Activate Card Go over transactions Take a payment "Have a fantastic day Use Team as resource for questions Cash advance questions "Id be happy to assist you with" "I hope you have a wonderful day" Card Replacement Add AU Adjust Interest Remove Au Redeem CBB Cm pays in full
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Use expert chat
G-"My Pleasure"
N-Change payment due date
N-Receive a compliment from cm
N-Use link'd
O-Thank cm for # of years as customer
I-Asked Probing questions
O-CBR
I-LIR
O-L/S status
O-Update Email
I-Explain Interest Calculated
O-Lower Apr available
G-Update Address
O-Sympathize with Cm
O-Send Stmt
B-Check on application
G-Send Letter
G-Unauthorized transactions
O-Check if Bt is available
B-Use cm name 3x in a call
O-Compliment CM
B-Un- eroll in DP
O-Help cm get logged in
O-PIF Quote
O-Enroll cm in DP
O-Late Fee Refund
N-Submit feedback
N-Verify caller
B-enroll in 5% CBB
B-Apr questions
G-"How can I happily assist"
O-Manage Cm Alerts
G-"Thankyou for calling discover"
O-Activate Card
O-Go over transactions
B-Take a payment
I-"Have a fantastic day
B-Use Team as resource for questions
I-Cash advance questions
N-"Id be happy to assist you with"
I-"I hope you have a wonderful day"
O-Card Replacement
O-Add AU
I-Adjust Interest
O-Remove Au
O-Redeem CBB
N-Cm pays in full