Send Letter Use Team as resource for questions PIF Quote Manage Cm Alerts Use cm name 3x in a call Sympathize with Cm Cash advance questions Cm pays in full Take a payment Explain Interest Calculated Use expert chat L/S status Apr questions Go over transactions Enroll cm in DP Late Fee Refund Update Address Submit feedback "Id be happy to assist you with" Receive a compliment from cm LIR Change payment due date Update Email Check if Bt is available Un- eroll in DP "Thankyou for calling discover" Send Stmt "I hope you have a wonderful day" Activate Card enroll in 5% CBB Thank cm for # of years as customer Compliment CM "How can I happily assist" "My Pleasure" Lower Apr available Help cm get logged in "Have a fantastic day Remove Au Use link'd Verify caller Add AU Asked Probing questions Redeem CBB Adjust Interest Unauthorized transactions CBR Card Replacement Check on application Send Letter Use Team as resource for questions PIF Quote Manage Cm Alerts Use cm name 3x in a call Sympathize with Cm Cash advance questions Cm pays in full Take a payment Explain Interest Calculated Use expert chat L/S status Apr questions Go over transactions Enroll cm in DP Late Fee Refund Update Address Submit feedback "Id be happy to assist you with" Receive a compliment from cm LIR Change payment due date Update Email Check if Bt is available Un- eroll in DP "Thankyou for calling discover" Send Stmt "I hope you have a wonderful day" Activate Card enroll in 5% CBB Thank cm for # of years as customer Compliment CM "How can I happily assist" "My Pleasure" Lower Apr available Help cm get logged in "Have a fantastic day Remove Au Use link'd Verify caller Add AU Asked Probing questions Redeem CBB Adjust Interest Unauthorized transactions CBR Card Replacement Check on application
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Send Letter
B-Use Team as resource for questions
O-PIF Quote
O-Manage Cm Alerts
B-Use cm name 3x in a call
O-Sympathize with Cm
I-Cash advance questions
N-Cm pays in full
B-Take a payment
I-Explain Interest Calculated
O-Use expert chat
O-L/S status
B-Apr questions
O-Go over transactions
O-Enroll cm in DP
O-Late Fee Refund
G-Update Address
N-Submit feedback
N-"Id be happy to assist you with"
N-Receive a compliment from cm
I-LIR
N-Change payment due date
O-Update Email
O-Check if Bt is available
B-Un- eroll in DP
G-"Thankyou for calling discover"
O-Send Stmt
I-"I hope you have a wonderful day"
O-Activate Card
B-enroll in 5% CBB
O-Thank cm for # of years as customer
O-Compliment CM
G-"How can I happily assist"
G-"My Pleasure"
O-Lower Apr available
O-Help cm get logged in
I-"Have a fantastic day
O-Remove Au
N-Use link'd
N-Verify caller
O-Add AU
I-Asked Probing questions
O-Redeem CBB
I-Adjust Interest
G-Unauthorized transactions
O-CBR
O-Card Replacement
B-Check on application