Check on application Thank cm for # of years as customer Help cm get logged in Cash advance questions Update Email Send Letter Check if Bt is available Un- eroll in DP CBR Adjust Interest Apr questions L/S status Change payment due date Add AU "Id be happy to assist you with" Redeem CBB Use expert chat Use link'd Verify caller Compliment CM Take a payment "I hope you have a wonderful day" Activate Card Unauthorized transactions Submit feedback Update Address Enroll cm in DP Manage Cm Alerts Remove Au "Thankyou for calling discover" "How can I happily assist" "My Pleasure" PIF Quote Cm pays in full Use cm name 3x in a call Asked Probing questions Use Team as resource for questions Lower Apr available "Have a fantastic day Card Replacement Go over transactions Sympathize with Cm LIR Receive a compliment from cm Explain Interest Calculated Send Stmt enroll in 5% CBB Late Fee Refund Check on application Thank cm for # of years as customer Help cm get logged in Cash advance questions Update Email Send Letter Check if Bt is available Un- eroll in DP CBR Adjust Interest Apr questions L/S status Change payment due date Add AU "Id be happy to assist you with" Redeem CBB Use expert chat Use link'd Verify caller Compliment CM Take a payment "I hope you have a wonderful day" Activate Card Unauthorized transactions Submit feedback Update Address Enroll cm in DP Manage Cm Alerts Remove Au "Thankyou for calling discover" "How can I happily assist" "My Pleasure" PIF Quote Cm pays in full Use cm name 3x in a call Asked Probing questions Use Team as resource for questions Lower Apr available "Have a fantastic day Card Replacement Go over transactions Sympathize with Cm LIR Receive a compliment from cm Explain Interest Calculated Send Stmt enroll in 5% CBB Late Fee Refund
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Check on application
O-Thank cm for # of years as customer
O-Help cm get logged in
I-Cash advance questions
O-Update Email
G-Send Letter
O-Check if Bt is available
B-Un- eroll in DP
O-CBR
I-Adjust Interest
B-Apr questions
O-L/S status
N-Change payment due date
O-Add AU
N-"Id be happy to assist you with"
O-Redeem CBB
O-Use expert chat
N-Use link'd
N-Verify caller
O-Compliment CM
B-Take a payment
I-"I hope you have a wonderful day"
O-Activate Card
G-Unauthorized transactions
N-Submit feedback
G-Update Address
O-Enroll cm in DP
O-Manage Cm Alerts
O-Remove Au
G-"Thankyou for calling discover"
G-"How can I happily assist"
G-"My Pleasure"
O-PIF Quote
N-Cm pays in full
B-Use cm name 3x in a call
I-Asked Probing questions
B-Use Team as resource for questions
O-Lower Apr available
I-"Have a fantastic day
O-Card Replacement
O-Go over transactions
O-Sympathize with Cm
I-LIR
N-Receive a compliment from cm
I-Explain Interest Calculated
O-Send Stmt
B-enroll in 5% CBB
O-Late Fee Refund