Card Replacement Use cm name 3x in a call Change payment due date Late Fee Refund Use link'd Sympathize with Cm Verify caller Cm pays in full "Thankyou for calling discover" Update Address Use Team as resource for questions Apr questions Compliment CM Manage Cm Alerts "My Pleasure" Submit feedback Redeem CBB PIF Quote Lower Apr available Remove Au "Have a fantastic day Asked Probing questions Help cm get logged in Take a payment Unauthorized transactions "How can I happily assist" Cash advance questions Update Email CBR "Id be happy to assist you with" Send Stmt Send Letter Add AU L/S status Thank cm for # of years as customer Un- eroll in DP Check on application Check if Bt is available Enroll cm in DP Use expert chat Receive a compliment from cm LIR Activate Card Go over transactions Adjust Interest "I hope you have a wonderful day" enroll in 5% CBB Explain Interest Calculated Card Replacement Use cm name 3x in a call Change payment due date Late Fee Refund Use link'd Sympathize with Cm Verify caller Cm pays in full "Thankyou for calling discover" Update Address Use Team as resource for questions Apr questions Compliment CM Manage Cm Alerts "My Pleasure" Submit feedback Redeem CBB PIF Quote Lower Apr available Remove Au "Have a fantastic day Asked Probing questions Help cm get logged in Take a payment Unauthorized transactions "How can I happily assist" Cash advance questions Update Email CBR "Id be happy to assist you with" Send Stmt Send Letter Add AU L/S status Thank cm for # of years as customer Un- eroll in DP Check on application Check if Bt is available Enroll cm in DP Use expert chat Receive a compliment from cm LIR Activate Card Go over transactions Adjust Interest "I hope you have a wonderful day" enroll in 5% CBB Explain Interest Calculated
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Card Replacement
B-Use cm name 3x in a call
N-Change payment due date
O-Late Fee Refund
N-Use link'd
O-Sympathize with Cm
N-Verify caller
N-Cm pays in full
G-"Thankyou for calling discover"
G-Update Address
B-Use Team as resource for questions
B-Apr questions
O-Compliment CM
O-Manage Cm Alerts
G-"My Pleasure"
N-Submit feedback
O-Redeem CBB
O-PIF Quote
O-Lower Apr available
O-Remove Au
I-"Have a fantastic day
I-Asked Probing questions
O-Help cm get logged in
B-Take a payment
G-Unauthorized transactions
G-"How can I happily assist"
I-Cash advance questions
O-Update Email
O-CBR
N-"Id be happy to assist you with"
O-Send Stmt
G-Send Letter
O-Add AU
O-L/S status
O-Thank cm for # of years as customer
B-Un- eroll in DP
B-Check on application
O-Check if Bt is available
O-Enroll cm in DP
O-Use expert chat
N-Receive a compliment from cm
I-LIR
O-Activate Card
O-Go over transactions
I-Adjust Interest
I-"I hope you have a wonderful day"
B-enroll in 5% CBB
I-Explain Interest Calculated