CallCenterasking for“a verbal”.AdvancedImaging(AI)Authrequired.SpanishSpeakernon-urgentrequests inpcp chatLab Corprequest sentto ReferralsDepartment.LHRtransferredfrom CallCenter.HHCIncorrectand/ormissingCPT.Office isrequestingfor “physicalscript” – Rx.DMfromPCP.Referralexpired.DMfromPCA.Urgentroutinecolonoscopyreferral.Patient @office, noreferral infile.HIPMedicaidDuplicatereferral(s)ToddNon-ParInsuranceUrgent #4– Requestto mark inprogress.Legalname iswrong inEpic.Urgent routinescreeningmammogram.Someonebeats Marianoto completinginsuranceverificationPatient hadappt beforereferral wasordered.CallCenterasking for“a verbal”.AdvancedImaging(AI)Authrequired.SpanishSpeakernon-urgentrequests inpcp chatLab Corprequest sentto ReferralsDepartment.LHRtransferredfrom CallCenter.HHCIncorrectand/ormissingCPT.Office isrequestingfor “physicalscript” – Rx.DMfromPCP.Referralexpired.DMfromPCA.Urgentroutinecolonoscopyreferral.Patient @office, noreferral infile.HIPMedicaidDuplicatereferral(s)ToddNon-ParInsuranceUrgent #4– Requestto mark inprogress.Legalname iswrong inEpic.Urgent routinescreeningmammogram.Someonebeats Marianoto completinginsuranceverificationPatient hadappt beforereferral wasordered.

Referrals Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
G
4
O
5
G
6
N
7
G
8
O
9
B
10
B
11
G
12
N
13
B
14
N
15
I
16
O
17
I
18
G
19
O
20
I
21
I
22
I
23
O
24
B
  1. B-Call Center asking for “a verbal”.
  2. N-Advanced Imaging (AI)
  3. G-Auth required.
  4. O-Spanish Speaker
  5. G-non-urgent requests in pcp chat
  6. N-Lab Corp request sent to Referrals Department.
  7. G-LHR transferred from Call Center.
  8. O-HHC
  9. B-Incorrect and/or missing CPT.
  10. B-Office is requesting for “physical script” – Rx.
  11. G-DM from PCP.
  12. N-Referral expired.
  13. B-DM from PCA.
  14. N-Urgent routine colonoscopy referral.
  15. I-Patient @ office, no referral in file.
  16. O-HIP Medicaid
  17. I-Duplicate referral(s)
  18. G-Todd
  19. O-Non-Par Insurance
  20. I-Urgent #4 – Request to mark in progress.
  21. I-Legal name is wrong in Epic.
  22. I-Urgent routine screening mammogram.
  23. O-Someone beats Mariano to completing insurance verification
  24. B-Patient had appt before referral was ordered.