Rep endscall with"staysafe"2+HourHoldmedicareprecertunder 10minutes"staysafe"ip/opinsurancephoneissues- callback latercancelledprecertmedicaidinnetworkValenzLET MESPEAK TOYOURMANAGERPathwaysInsuranceput onholdCarelonout ofnetworkprovidercoughs inyour earparticipatingproviderUnityEvicorestatadd onpeer topeerROCpaperprecertproviderdoesntanswerphoneinactiveinsuranceForget whichpatient youare callingabout whileon holdPA getsapprovedin 2 daysRep pretendsnot to hearyou anddisconnectsthe callnoinsurancecard inchartautoaccidentRepstartssingingyou cantmake thisstuff upE7EPrefixGOTCHA!NURSEREVIEWERroostersounds inthebackgroundcptcodesbenefits saysprecert isneeded, precertsays no precertis neededis thisreallife?cannotreachpatientworkerscompBeaconeCWAlliedStJoeBSObaby cryingin thebackgrounddx andpresentationdoesntmatchhipaaprovidertalking tosomeoneelse2 hourholdEvolent"bye-bye fornow"Rep endscall with"staysafe"2+HourHoldmedicareprecertunder 10minutes"staysafe"ip/opinsurancephoneissues- callback latercancelledprecertmedicaidinnetworkValenzLET MESPEAK TOYOURMANAGERPathwaysInsuranceput onholdCarelonout ofnetworkprovidercoughs inyour earparticipatingproviderUnityEvicorestatadd onpeer topeerROCpaperprecertproviderdoesntanswerphoneinactiveinsuranceForget whichpatient youare callingabout whileon holdPA getsapprovedin 2 daysRep pretendsnot to hearyou anddisconnectsthe callnoinsurancecard inchartautoaccidentRepstartssingingyou cantmake thisstuff upE7EPrefixGOTCHA!NURSEREVIEWERroostersounds inthebackgroundcptcodesbenefits saysprecert isneeded, precertsays no precertis neededis thisreallife?cannotreachpatientworkerscompBeaconeCWAlliedStJoeBSObaby cryingin thebackgrounddx andpresentationdoesntmatchhipaaprovidertalking tosomeoneelse2 hourholdEvolent"bye-bye fornow"

prior auth - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rep ends call with "stay safe"
  2. 2+ Hour Hold
  3. medicare
  4. precert under 10 minutes
  5. "stay safe"
  6. ip/op
  7. insurance phone issues- call back later
  8. cancelled precert
  9. medicaid
  10. in network
  11. Valenz
  12. LET ME SPEAK TO YOUR MANAGER
  13. Pathways Insurance
  14. put on hold
  15. Carelon
  16. out of network
  17. provider coughs in your ear
  18. participating provider
  19. Unity
  20. Evicore
  21. stat add on
  22. peer to peer
  23. ROC
  24. paper precert
  25. provider doesnt answer phone
  26. inactive insurance
  27. Forget which patient you are calling about while on hold
  28. PA gets approved in 2 days
  29. Rep pretends not to hear you and disconnects the call
  30. no insurance card in chart
  31. auto accident
  32. Rep starts singing
  33. you cant make this stuff up
  34. E7E Prefix
  35. GOTCHA!
  36. NURSE REVIEWER
  37. rooster sounds in the background
  38. cpt codes
  39. benefits says precert is needed, precert says no precert is needed
  40. is this real life?
  41. cannot reach patient
  42. workers comp
  43. Beacon
  44. eCW
  45. Allied
  46. St Joe
  47. BSO
  48. baby crying in the background
  49. dx and presentation doesnt match
  50. hipaa
  51. provider talking to someone else
  52. 2 hour hold
  53. Evolent
  54. "bye-bye for now"