Update thestart and enddate in apendingclaimHelp aSpanishSpeakingEEReportRTWSetActionTaskRequestERVrefusalescalationTransferCallRequest aPendingClaim to beCancelledAddingtime toIntermittentClaimTake15callsSendFormsvia EmailSet aCallbackTaskProvidePortalAssistanceUpdate anEE'sbankinginformationUpdatecontactinfoDocumentanExtensionMessagea CMSpeak to anEE aboutquestionsregarding1099Createa NewClaimSendFormsvia FaxConduct theinitialinterview fora pregnancyclaimTake10callsCreateLOAExtensionRequestTake20callsTake5 callsSpeak to EEwho called toreportdeliverySetFinancialTaskUpdate thestart and enddate in apendingclaimHelp aSpanishSpeakingEEReportRTWSetActionTaskRequestERVrefusalescalationTransferCallRequest aPendingClaim to beCancelledAddingtime toIntermittentClaimTake15callsSendFormsvia EmailSet aCallbackTaskProvidePortalAssistanceUpdate anEE'sbankinginformationUpdatecontactinfoDocumentanExtensionMessagea CMSpeak to anEE aboutquestionsregarding1099Createa NewClaimSendFormsvia FaxConduct theinitialinterview fora pregnancyclaimTake10callsCreateLOAExtensionRequestTake20callsTake5 callsSpeak to EEwho called toreportdeliverySetFinancialTask

Aflac's Finest - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update the start and end date in a pending claim
  2. Help a Spanish Speaking EE
  3. Report RTW
  4. Set Action Task
  5. Request ERV refusal escalation
  6. Transfer Call
  7. Request a Pending Claim to be Cancelled
  8. Adding time to Intermittent Claim
  9. Take 15 calls
  10. Send Forms via Email
  11. Set a Callback Task
  12. Provide Portal Assistance
  13. Update an EE's banking information
  14. Update contact info
  15. Document an Extension
  16. Message a CM
  17. Speak to an EE about questions regarding 1099
  18. Create a New Claim
  19. Send Forms via Fax
  20. Conduct the initial interview for a pregnancy claim
  21. Take 10 calls
  22. Create LOA Extension Request
  23. Take 20 calls
  24. Take 5 calls
  25. Speak to EE who called to report delivery
  26. Set Financial Task