Addingtime toIntermittentClaimCreateLOAExtensionRequestConduct theinitialinterview fora pregnancyclaimUpdate anEE'sbankinginformationSpeak to anEE aboutquestionsregarding1099Createa NewClaimSet aCallbackTaskSendFormsvia FaxRequestERVrefusalescalationReportRTWDocumentanExtensionTake10callsSetActionTaskSetFinancialTaskUpdate thestart and enddate in apendingclaimProvidePortalAssistanceUpdatecontactinfoTake20callsTake15callsRequest aPendingClaim to beCancelledMessagea CMHelp aSpanishSpeakingEETake5 callsTransferCallSpeak to EEwho called toreportdeliverySendFormsvia EmailAddingtime toIntermittentClaimCreateLOAExtensionRequestConduct theinitialinterview fora pregnancyclaimUpdate anEE'sbankinginformationSpeak to anEE aboutquestionsregarding1099Createa NewClaimSet aCallbackTaskSendFormsvia FaxRequestERVrefusalescalationReportRTWDocumentanExtensionTake10callsSetActionTaskSetFinancialTaskUpdate thestart and enddate in apendingclaimProvidePortalAssistanceUpdatecontactinfoTake20callsTake15callsRequest aPendingClaim to beCancelledMessagea CMHelp aSpanishSpeakingEETake5 callsTransferCallSpeak to EEwho called toreportdeliverySendFormsvia Email

Aflac's Finest - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Adding time to Intermittent Claim
  2. Create LOA Extension Request
  3. Conduct the initial interview for a pregnancy claim
  4. Update an EE's banking information
  5. Speak to an EE about questions regarding 1099
  6. Create a New Claim
  7. Set a Callback Task
  8. Send Forms via Fax
  9. Request ERV refusal escalation
  10. Report RTW
  11. Document an Extension
  12. Take 10 calls
  13. Set Action Task
  14. Set Financial Task
  15. Update the start and end date in a pending claim
  16. Provide Portal Assistance
  17. Update contact info
  18. Take 20 calls
  19. Take 15 calls
  20. Request a Pending Claim to be Cancelled
  21. Message a CM
  22. Help a Spanish Speaking EE
  23. Take 5 calls
  24. Transfer Call
  25. Speak to EE who called to report delivery
  26. Send Forms via Email