RequestERVrefusalescalationTake10callsUpdate anEE'sbankinginformationSetFinancialTaskSpeak to anEE aboutquestionsregarding1099Take15callsUpdatecontactinfoAddingtime toIntermittentClaimMessagea CMProvidePortalAssistanceSendFormsvia EmailConduct theinitialinterview fora pregnancyclaimRequest aPendingClaim to beCancelledSet aCallbackTaskTake5 callsTake20callsCreateLOAExtensionRequestSpeak to EEwho called toreportdeliveryDocumentanExtensionSetActionTaskTransferCallUpdate thestart and enddate in apendingclaimHelp aSpanishSpeakingEECreatea NewClaimReportRTWSendFormsvia FaxRequestERVrefusalescalationTake10callsUpdate anEE'sbankinginformationSetFinancialTaskSpeak to anEE aboutquestionsregarding1099Take15callsUpdatecontactinfoAddingtime toIntermittentClaimMessagea CMProvidePortalAssistanceSendFormsvia EmailConduct theinitialinterview fora pregnancyclaimRequest aPendingClaim to beCancelledSet aCallbackTaskTake5 callsTake20callsCreateLOAExtensionRequestSpeak to EEwho called toreportdeliveryDocumentanExtensionSetActionTaskTransferCallUpdate thestart and enddate in apendingclaimHelp aSpanishSpeakingEECreatea NewClaimReportRTWSendFormsvia Fax

Aflac's Finest - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Request ERV refusal escalation
  2. Take 10 calls
  3. Update an EE's banking information
  4. Set Financial Task
  5. Speak to an EE about questions regarding 1099
  6. Take 15 calls
  7. Update contact info
  8. Adding time to Intermittent Claim
  9. Message a CM
  10. Provide Portal Assistance
  11. Send Forms via Email
  12. Conduct the initial interview for a pregnancy claim
  13. Request a Pending Claim to be Cancelled
  14. Set a Callback Task
  15. Take 5 calls
  16. Take 20 calls
  17. Create LOA Extension Request
  18. Speak to EE who called to report delivery
  19. Document an Extension
  20. Set Action Task
  21. Transfer Call
  22. Update the start and end date in a pending claim
  23. Help a Spanish Speaking EE
  24. Create a New Claim
  25. Report RTW
  26. Send Forms via Fax