SetActionTaskSetFinancialTaskProvidePortalAssistanceSpeak to anEE aboutquestionsregarding1099DocumentanExtensionUpdatecontactinfoTake10callsUpdate thestart and enddate in apendingclaimUpdate anEE'sbankinginformationSpeak to EEwho called toreportdeliverySendFormsvia EmailRequestERVrefusalescalationSet aCallbackTaskSendFormsvia FaxCreatea NewClaimTake20callsTake15callsConduct theinitialinterview fora pregnancyclaimAddingtime toIntermittentClaimReportRTWRequest aPendingClaim to beCancelledTransferCallMessagea CMHelp aSpanishSpeakingEETake5 callsCreateLOAExtensionRequestSetActionTaskSetFinancialTaskProvidePortalAssistanceSpeak to anEE aboutquestionsregarding1099DocumentanExtensionUpdatecontactinfoTake10callsUpdate thestart and enddate in apendingclaimUpdate anEE'sbankinginformationSpeak to EEwho called toreportdeliverySendFormsvia EmailRequestERVrefusalescalationSet aCallbackTaskSendFormsvia FaxCreatea NewClaimTake20callsTake15callsConduct theinitialinterview fora pregnancyclaimAddingtime toIntermittentClaimReportRTWRequest aPendingClaim to beCancelledTransferCallMessagea CMHelp aSpanishSpeakingEETake5 callsCreateLOAExtensionRequest

Aflac's Finest - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set Action Task
  2. Set Financial Task
  3. Provide Portal Assistance
  4. Speak to an EE about questions regarding 1099
  5. Document an Extension
  6. Update contact info
  7. Take 10 calls
  8. Update the start and end date in a pending claim
  9. Update an EE's banking information
  10. Speak to EE who called to report delivery
  11. Send Forms via Email
  12. Request ERV refusal escalation
  13. Set a Callback Task
  14. Send Forms via Fax
  15. Create a New Claim
  16. Take 20 calls
  17. Take 15 calls
  18. Conduct the initial interview for a pregnancy claim
  19. Adding time to Intermittent Claim
  20. Report RTW
  21. Request a Pending Claim to be Cancelled
  22. Transfer Call
  23. Message a CM
  24. Help a Spanish Speaking EE
  25. Take 5 calls
  26. Create LOA Extension Request