Adding time to Intermittent Claim Create LOA Extension Request Conduct the initial interview for a pregnancy claim Update an EE's banking information Speak to an EE about questions regarding 1099 Create a New Claim Set a Callback Task Send Forms via Fax Request ERV refusal escalation Report RTW Document an Extension Take 10 calls Set Action Task Set Financial Task Update the start and end date in a pending claim Provide Portal Assistance Update contact info Take 20 calls Take 15 calls Request a Pending Claim to be Cancelled Message a CM Help a Spanish Speaking EE Take 5 calls Transfer Call Speak to EE who called to report delivery Send Forms via Email Adding time to Intermittent Claim Create LOA Extension Request Conduct the initial interview for a pregnancy claim Update an EE's banking information Speak to an EE about questions regarding 1099 Create a New Claim Set a Callback Task Send Forms via Fax Request ERV refusal escalation Report RTW Document an Extension Take 10 calls Set Action Task Set Financial Task Update the start and end date in a pending claim Provide Portal Assistance Update contact info Take 20 calls Take 15 calls Request a Pending Claim to be Cancelled Message a CM Help a Spanish Speaking EE Take 5 calls Transfer Call Speak to EE who called to report delivery Send Forms via Email
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Adding time to Intermittent Claim
Create LOA Extension Request
Conduct the initial interview for a pregnancy claim
Update an EE's banking information
Speak to an EE about questions regarding 1099
Create a New Claim
Set a Callback Task
Send Forms via Fax
Request ERV refusal escalation
Report RTW
Document an Extension
Take 10 calls
Set Action Task
Set Financial Task
Update the start and end date in a pending claim
Provide Portal Assistance
Update contact info
Take 20 calls
Take 15 calls
Request a Pending Claim to be Cancelled
Message a CM
Help a Spanish Speaking EE
Take 5 calls
Transfer Call
Speak to EE who called to report delivery
Send Forms via Email