Take20callsProvidePortalAssistanceCreateLOAExtensionRequestSendFormsvia FaxDocumentanExtensionSpeak to EEwho called toreportdeliveryReportRTWTransferCallMessagea CMSetFinancialTaskTake5 callsHelp aSpanishSpeakingEERequest aPendingClaim to beCancelledRequestERVrefusalescalationUpdatecontactinfoConduct theinitialinterview fora pregnancyclaimUpdate thestart and enddate in apendingclaimTake10callsUpdate anEE'sbankinginformationSendFormsvia EmailSet aCallbackTaskCreatea NewClaimSetActionTaskTake15callsAddingtime toIntermittentClaimSpeak to anEE aboutquestionsregarding1099Take20callsProvidePortalAssistanceCreateLOAExtensionRequestSendFormsvia FaxDocumentanExtensionSpeak to EEwho called toreportdeliveryReportRTWTransferCallMessagea CMSetFinancialTaskTake5 callsHelp aSpanishSpeakingEERequest aPendingClaim to beCancelledRequestERVrefusalescalationUpdatecontactinfoConduct theinitialinterview fora pregnancyclaimUpdate thestart and enddate in apendingclaimTake10callsUpdate anEE'sbankinginformationSendFormsvia EmailSet aCallbackTaskCreatea NewClaimSetActionTaskTake15callsAddingtime toIntermittentClaimSpeak to anEE aboutquestionsregarding1099

Aflac's Finest - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take 20 calls
  2. Provide Portal Assistance
  3. Create LOA Extension Request
  4. Send Forms via Fax
  5. Document an Extension
  6. Speak to EE who called to report delivery
  7. Report RTW
  8. Transfer Call
  9. Message a CM
  10. Set Financial Task
  11. Take 5 calls
  12. Help a Spanish Speaking EE
  13. Request a Pending Claim to be Cancelled
  14. Request ERV refusal escalation
  15. Update contact info
  16. Conduct the initial interview for a pregnancy claim
  17. Update the start and end date in a pending claim
  18. Take 10 calls
  19. Update an EE's banking information
  20. Send Forms via Email
  21. Set a Callback Task
  22. Create a New Claim
  23. Set Action Task
  24. Take 15 calls
  25. Adding time to Intermittent Claim
  26. Speak to an EE about questions regarding 1099