Help aSpanishSpeakingEEProvidePortalAssistanceSendFormsvia EmailCreateLOAExtensionRequestTake10callsRequest aPendingClaim to beCancelledMessagea CMConduct theinitialinterview fora pregnancyclaimReportRTWTake20callsSet aCallbackTaskRequestERVrefusalescalationTake15callsUpdate anEE'sbankinginformationSpeak to anEE aboutquestionsregarding1099Update thestart and enddate in apendingclaimTransferCallAddingtime toIntermittentClaimDocumentanExtensionCreatea NewClaimSpeak to EEwho called toreportdeliverySendFormsvia FaxSetActionTaskUpdatecontactinfoSetFinancialTaskTake5 callsHelp aSpanishSpeakingEEProvidePortalAssistanceSendFormsvia EmailCreateLOAExtensionRequestTake10callsRequest aPendingClaim to beCancelledMessagea CMConduct theinitialinterview fora pregnancyclaimReportRTWTake20callsSet aCallbackTaskRequestERVrefusalescalationTake15callsUpdate anEE'sbankinginformationSpeak to anEE aboutquestionsregarding1099Update thestart and enddate in apendingclaimTransferCallAddingtime toIntermittentClaimDocumentanExtensionCreatea NewClaimSpeak to EEwho called toreportdeliverySendFormsvia FaxSetActionTaskUpdatecontactinfoSetFinancialTaskTake5 calls

Aflac's Finest - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a Spanish Speaking EE
  2. Provide Portal Assistance
  3. Send Forms via Email
  4. Create LOA Extension Request
  5. Take 10 calls
  6. Request a Pending Claim to be Cancelled
  7. Message a CM
  8. Conduct the initial interview for a pregnancy claim
  9. Report RTW
  10. Take 20 calls
  11. Set a Callback Task
  12. Request ERV refusal escalation
  13. Take 15 calls
  14. Update an EE's banking information
  15. Speak to an EE about questions regarding 1099
  16. Update the start and end date in a pending claim
  17. Transfer Call
  18. Adding time to Intermittent Claim
  19. Document an Extension
  20. Create a New Claim
  21. Speak to EE who called to report delivery
  22. Send Forms via Fax
  23. Set Action Task
  24. Update contact info
  25. Set Financial Task
  26. Take 5 calls