(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Take 20 calls
Provide Portal Assistance
Create LOA Extension Request
Send Forms via Fax
Document an Extension
Speak to EE who called to report delivery
Report RTW
Transfer Call
Message a CM
Set Financial Task
Take 5 calls
Help a Spanish Speaking EE
Request a Pending Claim to be Cancelled
Request ERV refusal escalation
Update contact info
Conduct the initial interview for a pregnancy claim