Help aSpanishSpeakingEESetFinancialTaskSet aCallbackTaskUpdate thestart and enddate in apendingclaimRequest aPendingClaim to beCancelledTake15callsUpdate anEE'sbankinginformationCreatea NewClaimReportRTWConduct theinitialinterview fora pregnancyclaimTake5 callsCreateLOAExtensionRequestSpeak to anEE aboutquestionsregarding1099SendFormsvia FaxTake20callsUpdatecontactinfoSetActionTaskTake10callsMessagea CMRequestERVrefusalescalationTransferCallSpeak to EEwho called toreportdeliveryDocumentanExtensionSendFormsvia EmailAddingtime toIntermittentClaimProvidePortalAssistanceHelp aSpanishSpeakingEESetFinancialTaskSet aCallbackTaskUpdate thestart and enddate in apendingclaimRequest aPendingClaim to beCancelledTake15callsUpdate anEE'sbankinginformationCreatea NewClaimReportRTWConduct theinitialinterview fora pregnancyclaimTake5 callsCreateLOAExtensionRequestSpeak to anEE aboutquestionsregarding1099SendFormsvia FaxTake20callsUpdatecontactinfoSetActionTaskTake10callsMessagea CMRequestERVrefusalescalationTransferCallSpeak to EEwho called toreportdeliveryDocumentanExtensionSendFormsvia EmailAddingtime toIntermittentClaimProvidePortalAssistance

Aflac's Finest - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a Spanish Speaking EE
  2. Set Financial Task
  3. Set a Callback Task
  4. Update the start and end date in a pending claim
  5. Request a Pending Claim to be Cancelled
  6. Take 15 calls
  7. Update an EE's banking information
  8. Create a New Claim
  9. Report RTW
  10. Conduct the initial interview for a pregnancy claim
  11. Take 5 calls
  12. Create LOA Extension Request
  13. Speak to an EE about questions regarding 1099
  14. Send Forms via Fax
  15. Take 20 calls
  16. Update contact info
  17. Set Action Task
  18. Take 10 calls
  19. Message a CM
  20. Request ERV refusal escalation
  21. Transfer Call
  22. Speak to EE who called to report delivery
  23. Document an Extension
  24. Send Forms via Email
  25. Adding time to Intermittent Claim
  26. Provide Portal Assistance