User callsyou thewrongname“I didrestart it”but didn’t“Can youremote inand lookat it?”Followup onticketFixed itby doingnothingPrinterissueAnsweredthe doorImprivatacalledsomethingelseFixed byrestartingUsedgoogle tofix theissueChangepasswordClicked ina phishingemailLaptopoffdomainWhere isthatbutton/optionCapslockis onDoctorcallAdunlockTransfercallCan youjust comefix itEpicunlockImprivata(Re)enrollTransfercall toepicHomeHealthcallerI forgot ordon’tknow mypasswordRoverhavingissues“im notgood withcomputers”User callsyou thewrongname“I didrestart it”but didn’t“Can youremote inand lookat it?”Followup onticketFixed itby doingnothingPrinterissueAnsweredthe doorImprivatacalledsomethingelseFixed byrestartingUsedgoogle tofix theissueChangepasswordClicked ina phishingemailLaptopoffdomainWhere isthatbutton/optionCapslockis onDoctorcallAdunlockTransfercallCan youjust comefix itEpicunlockImprivata(Re)enrollTransfercall toepicHomeHealthcallerI forgot ordon’tknow mypasswordRoverhavingissues“im notgood withcomputers”

Help Deack Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. User calls you the wrong name
  2. “I did restart it” but didn’t
  3. “Can you remote in and look at it?”
  4. Follow up on ticket
  5. Fixed it by doing nothing
  6. Printer issue
  7. Answered the door
  8. Imprivata called something else
  9. Fixed by restarting
  10. Used google to fix the issue
  11. Change password
  12. Clicked in a phishing email
  13. Laptop off domain
  14. Where is that button/option
  15. Capslock is on
  16. Doctor call
  17. Ad unlock
  18. Transfer call
  19. Can you just come fix it
  20. Epic unlock
  21. Imprivata (Re)enroll
  22. Transfer call to epic
  23. Home Health caller
  24. I forgot or don’t know my password
  25. Rover having issues
  26. “im not good with computers”