ClosedafinancialClosed acoverageYOU HELPA PEER ORTEAMMEMBERSet upan MOI@ FNOLCloseda claimCompleteda taskduring aninquiry callYou getsome freshair duringbreak orlunchSet upGHRNSMOIYou takeover 20calls forthe dayIssuedany digitalpaymentSentLOULetterSet up textmessagingUpdatedliability withaffectedparticipantYOUCHECK AFUTURE ORPENDINGTASKSet upa QCPSetexpectationsfor nextsteps at endof callYou getunder 2min ACWIssuedan EFTpaymentYou use areflectivestatementCompleted2 tasks inone claimShareda DadJokeSet upFMEPSet up ashop for adigitalpaymentmethodClosed 2coveragesin oneclaimClosedafinancialClosed acoverageYOU HELPA PEER ORTEAMMEMBERSet upan MOI@ FNOLCloseda claimCompleteda taskduring aninquiry callYou getsome freshair duringbreak orlunchSet upGHRNSMOIYou takeover 20calls forthe dayIssuedany digitalpaymentSentLOULetterSet up textmessagingUpdatedliability withaffectedparticipantYOUCHECK AFUTURE ORPENDINGTASKSet upa QCPSetexpectationsfor nextsteps at endof callYou getunder 2min ACWIssuedan EFTpaymentYou use areflectivestatementCompleted2 tasks inone claimShareda DadJokeSet upFMEPSet up ashop for adigitalpaymentmethodClosed 2coveragesin oneclaim

CNL2 BINGO July Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Closed a financial
  2. Closed a coverage
  3. YOU HELP A PEER OR TEAM MEMBER
  4. Set up an MOI @ FNOL
  5. Closed a claim
  6. Completed a task during an inquiry call
  7. You get some fresh air during break or lunch
  8. Set up GHRN SMOI
  9. You take over 20 calls for the day
  10. Issued any digital payment
  11. Sent LOU Letter
  12. Set up text messaging
  13. Updated liability with affected participant
  14. YOU CHECK A FUTURE OR PENDING TASK
  15. Set up a QCP
  16. Set expectations for next steps at end of call
  17. You get under 2 min ACW
  18. Issued an EFT payment
  19. You use a reflective statement
  20. Completed 2 tasks in one claim
  21. Shared a Dad Joke
  22. Set up FMEP
  23. Set up a shop for a digital payment method
  24. Closed 2 coverages in one claim