Completed a task during an inquiry call Closed 2 coverages in one claim Set up a QCP Issued an EFT payment Set up FMEP Set up text messaging You use a reflective statement YOU CHECK A FUTURE OR PENDING TASK Issued any digital payment Closed a claim Set expectations for next steps at end of call Closed a financial Sent LOU Letter Completed 2 tasks in one claim YOU HELP A PEER OR TEAM MEMBER You get under 2 min ACW You take over 20 calls for the day Updated liability with affected participant Set up GHRN SMOI Closed a coverage You get some fresh air during break or lunch Shared a Dad Joke Set up an MOI @ FNOL Set up a shop for a digital payment method Completed a task during an inquiry call Closed 2 coverages in one claim Set up a QCP Issued an EFT payment Set up FMEP Set up text messaging You use a reflective statement YOU CHECK A FUTURE OR PENDING TASK Issued any digital payment Closed a claim Set expectations for next steps at end of call Closed a financial Sent LOU Letter Completed 2 tasks in one claim YOU HELP A PEER OR TEAM MEMBER You get under 2 min ACW You take over 20 calls for the day Updated liability with affected participant Set up GHRN SMOI Closed a coverage You get some fresh air during break or lunch Shared a Dad Joke Set up an MOI @ FNOL Set up a shop for a digital payment method
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Completed a task during an inquiry call
Closed 2 coverages in one claim
Set up a QCP
Issued an EFT payment
Set up FMEP
Set up text messaging
You use a reflective statement
YOU CHECK A FUTURE OR PENDING TASK
Issued any digital payment
Closed a claim
Set expectations for next steps at end of call
Closed a financial
Sent LOU Letter
Completed 2 tasks in one claim
YOU HELP A PEER OR TEAM MEMBER
You get under 2 min ACW
You take over 20 calls for the day
Updated liability with affected participant
Set up GHRN SMOI
Closed a coverage
You get some fresh air during break or lunch
Shared a Dad Joke
Set up an MOI @ FNOL
Set up a shop for a digital payment method