Shareda DadJokeYou getsome freshair duringbreak orlunchSet upan MOI@ FNOLClosed 2coveragesin oneclaimCompleteda taskduring aninquiry callSet upFMEPSet upGHRNSMOIUpdatedliability withaffectedparticipantSet up ashop for adigitalpaymentmethodYou takeover 20calls forthe dayYou getunder 2min ACWCloseda claimIssuedany digitalpaymentIssuedan EFTpaymentClosed acoverageSentLOULetterSet upa QCPCompleted2 tasks inone claimYOU HELPA PEER ORTEAMMEMBERClosedafinancialSetexpectationsfor nextsteps at endof callYou use areflectivestatementYOUCHECK AFUTURE ORPENDINGTASKSet up textmessagingShareda DadJokeYou getsome freshair duringbreak orlunchSet upan MOI@ FNOLClosed 2coveragesin oneclaimCompleteda taskduring aninquiry callSet upFMEPSet upGHRNSMOIUpdatedliability withaffectedparticipantSet up ashop for adigitalpaymentmethodYou takeover 20calls forthe dayYou getunder 2min ACWCloseda claimIssuedany digitalpaymentIssuedan EFTpaymentClosed acoverageSentLOULetterSet upa QCPCompleted2 tasks inone claimYOU HELPA PEER ORTEAMMEMBERClosedafinancialSetexpectationsfor nextsteps at endof callYou use areflectivestatementYOUCHECK AFUTURE ORPENDINGTASKSet up textmessaging

CNL2 BINGO July Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Shared a Dad Joke
  2. You get some fresh air during break or lunch
  3. Set up an MOI @ FNOL
  4. Closed 2 coverages in one claim
  5. Completed a task during an inquiry call
  6. Set up FMEP
  7. Set up GHRN SMOI
  8. Updated liability with affected participant
  9. Set up a shop for a digital payment method
  10. You take over 20 calls for the day
  11. You get under 2 min ACW
  12. Closed a claim
  13. Issued any digital payment
  14. Issued an EFT payment
  15. Closed a coverage
  16. Sent LOU Letter
  17. Set up a QCP
  18. Completed 2 tasks in one claim
  19. YOU HELP A PEER OR TEAM MEMBER
  20. Closed a financial
  21. Set expectations for next steps at end of call
  22. You use a reflective statement
  23. YOU CHECK A FUTURE OR PENDING TASK
  24. Set up text messaging