Updatedliability withaffectedparticipantYou getunder 2min ACWSet up textmessagingYOUCHECK AFUTURE ORPENDINGTASKSet upGHRNSMOISet upFMEPClosed acoverageYou takeover 20calls forthe daySet up ashop for adigitalpaymentmethodYou getsome freshair duringbreak orlunchSet upan MOI@ FNOLIssuedany digitalpaymentIssuedan EFTpaymentShareda DadJokeCompleteda taskduring aninquiry callSetexpectationsfor nextsteps at endof callClosedafinancialCompleted2 tasks inone claimSet upa QCPClosed 2coveragesin oneclaimCloseda claimYou use areflectivestatementYOU HELPA PEER ORTEAMMEMBERSentLOULetterUpdatedliability withaffectedparticipantYou getunder 2min ACWSet up textmessagingYOUCHECK AFUTURE ORPENDINGTASKSet upGHRNSMOISet upFMEPClosed acoverageYou takeover 20calls forthe daySet up ashop for adigitalpaymentmethodYou getsome freshair duringbreak orlunchSet upan MOI@ FNOLIssuedany digitalpaymentIssuedan EFTpaymentShareda DadJokeCompleteda taskduring aninquiry callSetexpectationsfor nextsteps at endof callClosedafinancialCompleted2 tasks inone claimSet upa QCPClosed 2coveragesin oneclaimCloseda claimYou use areflectivestatementYOU HELPA PEER ORTEAMMEMBERSentLOULetter

CNL2 BINGO July Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated liability with affected participant
  2. You get under 2 min ACW
  3. Set up text messaging
  4. YOU CHECK A FUTURE OR PENDING TASK
  5. Set up GHRN SMOI
  6. Set up FMEP
  7. Closed a coverage
  8. You take over 20 calls for the day
  9. Set up a shop for a digital payment method
  10. You get some fresh air during break or lunch
  11. Set up an MOI @ FNOL
  12. Issued any digital payment
  13. Issued an EFT payment
  14. Shared a Dad Joke
  15. Completed a task during an inquiry call
  16. Set expectations for next steps at end of call
  17. Closed a financial
  18. Completed 2 tasks in one claim
  19. Set up a QCP
  20. Closed 2 coverages in one claim
  21. Closed a claim
  22. You use a reflective statement
  23. YOU HELP A PEER OR TEAM MEMBER
  24. Sent LOU Letter