You getsome freshair duringbreak orlunchSet upan MOI@ FNOLSentLOULetterCompleted2 tasks inone claimClosed acoverageYOU HELPA PEER ORTEAMMEMBERClosed 2coveragesin oneclaimClosedafinancialYou takeover 20calls forthe daySetexpectationsfor nextsteps at endof callCloseda claimUpdatedliability withaffectedparticipantIssuedan EFTpaymentYou use areflectivestatementSet upFMEPCompleteda taskduring aninquiry callShareda DadJokeIssuedany digitalpaymentSet up ashop for adigitalpaymentmethodSet upa QCPYOUCHECK AFUTURE ORPENDINGTASKYou getunder 2min ACWSet up textmessagingSet upGHRNSMOIYou getsome freshair duringbreak orlunchSet upan MOI@ FNOLSentLOULetterCompleted2 tasks inone claimClosed acoverageYOU HELPA PEER ORTEAMMEMBERClosed 2coveragesin oneclaimClosedafinancialYou takeover 20calls forthe daySetexpectationsfor nextsteps at endof callCloseda claimUpdatedliability withaffectedparticipantIssuedan EFTpaymentYou use areflectivestatementSet upFMEPCompleteda taskduring aninquiry callShareda DadJokeIssuedany digitalpaymentSet up ashop for adigitalpaymentmethodSet upa QCPYOUCHECK AFUTURE ORPENDINGTASKYou getunder 2min ACWSet up textmessagingSet upGHRNSMOI

CNL2 BINGO July Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You get some fresh air during break or lunch
  2. Set up an MOI @ FNOL
  3. Sent LOU Letter
  4. Completed 2 tasks in one claim
  5. Closed a coverage
  6. YOU HELP A PEER OR TEAM MEMBER
  7. Closed 2 coverages in one claim
  8. Closed a financial
  9. You take over 20 calls for the day
  10. Set expectations for next steps at end of call
  11. Closed a claim
  12. Updated liability with affected participant
  13. Issued an EFT payment
  14. You use a reflective statement
  15. Set up FMEP
  16. Completed a task during an inquiry call
  17. Shared a Dad Joke
  18. Issued any digital payment
  19. Set up a shop for a digital payment method
  20. Set up a QCP
  21. YOU CHECK A FUTURE OR PENDING TASK
  22. You get under 2 min ACW
  23. Set up text messaging
  24. Set up GHRN SMOI