You use areflectivestatementCompleteda taskduring aninquiry callClosed 2coveragesin oneclaimShareda DadJokeYou takeover 20calls forthe daySet up ashop for adigitalpaymentmethodCompleted2 tasks inone claimYOUCHECK AFUTURE ORPENDINGTASKCloseda claimSet upGHRNSMOIYou getunder 2min ACWIssuedany digitalpaymentSet up textmessagingClosedafinancialSet upan MOI@ FNOLClosed acoverageIssuedan EFTpaymentSet upFMEPSet upa QCPSetexpectationsfor nextsteps at endof callSentLOULetterYOU HELPA PEER ORTEAMMEMBERYou getsome freshair duringbreak orlunchUpdatedliability withaffectedparticipantYou use areflectivestatementCompleteda taskduring aninquiry callClosed 2coveragesin oneclaimShareda DadJokeYou takeover 20calls forthe daySet up ashop for adigitalpaymentmethodCompleted2 tasks inone claimYOUCHECK AFUTURE ORPENDINGTASKCloseda claimSet upGHRNSMOIYou getunder 2min ACWIssuedany digitalpaymentSet up textmessagingClosedafinancialSet upan MOI@ FNOLClosed acoverageIssuedan EFTpaymentSet upFMEPSet upa QCPSetexpectationsfor nextsteps at endof callSentLOULetterYOU HELPA PEER ORTEAMMEMBERYou getsome freshair duringbreak orlunchUpdatedliability withaffectedparticipant

CNL2 BINGO July Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You use a reflective statement
  2. Completed a task during an inquiry call
  3. Closed 2 coverages in one claim
  4. Shared a Dad Joke
  5. You take over 20 calls for the day
  6. Set up a shop for a digital payment method
  7. Completed 2 tasks in one claim
  8. YOU CHECK A FUTURE OR PENDING TASK
  9. Closed a claim
  10. Set up GHRN SMOI
  11. You get under 2 min ACW
  12. Issued any digital payment
  13. Set up text messaging
  14. Closed a financial
  15. Set up an MOI @ FNOL
  16. Closed a coverage
  17. Issued an EFT payment
  18. Set up FMEP
  19. Set up a QCP
  20. Set expectations for next steps at end of call
  21. Sent LOU Letter
  22. YOU HELP A PEER OR TEAM MEMBER
  23. You get some fresh air during break or lunch
  24. Updated liability with affected participant