You takeover 20calls forthe dayYOUCHECK AFUTURE ORPENDINGTASKYOU HELPA PEER ORTEAMMEMBERCompleteda taskduring aninquiry callCloseda claimSet upan MOI@ FNOLSet up ashop for adigitalpaymentmethodYou use areflectivestatementSet upFMEPYou getunder 2min ACWSet upGHRNSMOISentLOULetterClosed acoverageUpdatedliability withaffectedparticipantIssuedan EFTpaymentClosedafinancialClosed 2coveragesin oneclaimSet up textmessagingSetexpectationsfor nextsteps at endof callCompleted2 tasks inone claimIssuedany digitalpaymentYou getsome freshair duringbreak orlunchShareda DadJokeSet upa QCPYou takeover 20calls forthe dayYOUCHECK AFUTURE ORPENDINGTASKYOU HELPA PEER ORTEAMMEMBERCompleteda taskduring aninquiry callCloseda claimSet upan MOI@ FNOLSet up ashop for adigitalpaymentmethodYou use areflectivestatementSet upFMEPYou getunder 2min ACWSet upGHRNSMOISentLOULetterClosed acoverageUpdatedliability withaffectedparticipantIssuedan EFTpaymentClosedafinancialClosed 2coveragesin oneclaimSet up textmessagingSetexpectationsfor nextsteps at endof callCompleted2 tasks inone claimIssuedany digitalpaymentYou getsome freshair duringbreak orlunchShareda DadJokeSet upa QCP

CNL2 BINGO July Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You take over 20 calls for the day
  2. YOU CHECK A FUTURE OR PENDING TASK
  3. YOU HELP A PEER OR TEAM MEMBER
  4. Completed a task during an inquiry call
  5. Closed a claim
  6. Set up an MOI @ FNOL
  7. Set up a shop for a digital payment method
  8. You use a reflective statement
  9. Set up FMEP
  10. You get under 2 min ACW
  11. Set up GHRN SMOI
  12. Sent LOU Letter
  13. Closed a coverage
  14. Updated liability with affected participant
  15. Issued an EFT payment
  16. Closed a financial
  17. Closed 2 coverages in one claim
  18. Set up text messaging
  19. Set expectations for next steps at end of call
  20. Completed 2 tasks in one claim
  21. Issued any digital payment
  22. You get some fresh air during break or lunch
  23. Shared a Dad Joke
  24. Set up a QCP