Updated liability with affected participant Sent LOU Letter You use a reflective statement Shared a Dad Joke Closed a coverage Closed 2 coverages in one claim Closed a claim Set up text messaging Set up GHRN SMOI Issued any digital payment YOU HELP A PEER OR TEAM MEMBER Set up FMEP Set up a QCP You take over 20 calls for the day Set up a shop for a digital payment method Set up an MOI @ FNOL You get some fresh air during break or lunch Issued an EFT payment Completed a task during an inquiry call YOU CHECK A FUTURE OR PENDING TASK You get under 2 min ACW Closed a financial Completed 2 tasks in one claim Set expectations for next steps at end of call Updated liability with affected participant Sent LOU Letter You use a reflective statement Shared a Dad Joke Closed a coverage Closed 2 coverages in one claim Closed a claim Set up text messaging Set up GHRN SMOI Issued any digital payment YOU HELP A PEER OR TEAM MEMBER Set up FMEP Set up a QCP You take over 20 calls for the day Set up a shop for a digital payment method Set up an MOI @ FNOL You get some fresh air during break or lunch Issued an EFT payment Completed a task during an inquiry call YOU CHECK A FUTURE OR PENDING TASK You get under 2 min ACW Closed a financial Completed 2 tasks in one claim Set expectations for next steps at end of call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Updated liability with affected participant
Sent LOU Letter
You use a reflective statement
Shared a Dad Joke
Closed a coverage
Closed 2 coverages in one claim
Closed a claim
Set up text messaging
Set up GHRN SMOI
Issued any digital payment
YOU HELP A PEER OR TEAM MEMBER
Set up FMEP
Set up a QCP
You take over 20 calls for the day
Set up a shop for a digital payment method
Set up an MOI @ FNOL
You get some fresh air during break or lunch
Issued an EFT payment
Completed a task during an inquiry call
YOU CHECK A FUTURE OR PENDING TASK
You get under 2 min ACW
Closed a financial
Completed 2 tasks in one claim
Set expectations for next steps at end of call