Shared a Dad Joke You get some fresh air during break or lunch Set up an MOI @ FNOL Closed 2 coverages in one claim Completed a task during an inquiry call Set up FMEP Set up GHRN SMOI Updated liability with affected participant Set up a shop for a digital payment method You take over 20 calls for the day You get under 2 min ACW Closed a claim Issued any digital payment Issued an EFT payment Closed a coverage Sent LOU Letter Set up a QCP Completed 2 tasks in one claim YOU HELP A PEER OR TEAM MEMBER Closed a financial Set expectations for next steps at end of call You use a reflective statement YOU CHECK A FUTURE OR PENDING TASK Set up text messaging Shared a Dad Joke You get some fresh air during break or lunch Set up an MOI @ FNOL Closed 2 coverages in one claim Completed a task during an inquiry call Set up FMEP Set up GHRN SMOI Updated liability with affected participant Set up a shop for a digital payment method You take over 20 calls for the day You get under 2 min ACW Closed a claim Issued any digital payment Issued an EFT payment Closed a coverage Sent LOU Letter Set up a QCP Completed 2 tasks in one claim YOU HELP A PEER OR TEAM MEMBER Closed a financial Set expectations for next steps at end of call You use a reflective statement YOU CHECK A FUTURE OR PENDING TASK Set up text messaging
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Shared a Dad Joke
You get some fresh air during break or lunch
Set up an MOI @ FNOL
Closed 2 coverages in one claim
Completed a task during an inquiry call
Set up FMEP
Set up GHRN SMOI
Updated liability with affected participant
Set up a shop for a digital payment method
You take over 20 calls for the day
You get under 2 min ACW
Closed a claim
Issued any digital payment
Issued an EFT payment
Closed a coverage
Sent LOU Letter
Set up a QCP
Completed 2 tasks in one claim
YOU HELP A PEER OR TEAM MEMBER
Closed a financial
Set expectations for next steps at end of call
You use a reflective statement
YOU CHECK A FUTURE OR PENDING TASK
Set up text messaging