Set upa QCPYou getsome freshair duringbreak orlunchYou takeover 20calls forthe dayClosed 2coveragesin oneclaimCompleted2 tasks inone claimCompleteda taskduring aninquiry callSentLOULetterSetexpectationsfor nextsteps at endof callIssuedan EFTpaymentSet upFMEPSet upan MOI@ FNOLYou use areflectivestatementYOUCHECK AFUTURE ORPENDINGTASKSet upGHRNSMOIIssuedany digitalpaymentSet up ashop for adigitalpaymentmethodUpdatedliability withaffectedparticipantCloseda claimClosedafinancialShareda DadJokeSet up textmessagingYOU HELPA PEER ORTEAMMEMBERClosed acoverageYou getunder 2min ACWSet upa QCPYou getsome freshair duringbreak orlunchYou takeover 20calls forthe dayClosed 2coveragesin oneclaimCompleted2 tasks inone claimCompleteda taskduring aninquiry callSentLOULetterSetexpectationsfor nextsteps at endof callIssuedan EFTpaymentSet upFMEPSet upan MOI@ FNOLYou use areflectivestatementYOUCHECK AFUTURE ORPENDINGTASKSet upGHRNSMOIIssuedany digitalpaymentSet up ashop for adigitalpaymentmethodUpdatedliability withaffectedparticipantCloseda claimClosedafinancialShareda DadJokeSet up textmessagingYOU HELPA PEER ORTEAMMEMBERClosed acoverageYou getunder 2min ACW

CNL2 BINGO July Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up a QCP
  2. You get some fresh air during break or lunch
  3. You take over 20 calls for the day
  4. Closed 2 coverages in one claim
  5. Completed 2 tasks in one claim
  6. Completed a task during an inquiry call
  7. Sent LOU Letter
  8. Set expectations for next steps at end of call
  9. Issued an EFT payment
  10. Set up FMEP
  11. Set up an MOI @ FNOL
  12. You use a reflective statement
  13. YOU CHECK A FUTURE OR PENDING TASK
  14. Set up GHRN SMOI
  15. Issued any digital payment
  16. Set up a shop for a digital payment method
  17. Updated liability with affected participant
  18. Closed a claim
  19. Closed a financial
  20. Shared a Dad Joke
  21. Set up text messaging
  22. YOU HELP A PEER OR TEAM MEMBER
  23. Closed a coverage
  24. You get under 2 min ACW