YOUCHECK AFUTURE ORPENDINGTASKClosed acoverageShareda DadJokeYou getsome freshair duringbreak orlunchSet upan MOI@ FNOLSet upFMEPIssuedan EFTpaymentSetexpectationsfor nextsteps at endof callIssuedany digitalpaymentCloseda claimYou takeover 20calls forthe dayUpdatedliability withaffectedparticipantSet upa QCPCompleted2 tasks inone claimClosedafinancialClosed 2coveragesin oneclaimSet up ashop for adigitalpaymentmethodSentLOULetterYOU HELPA PEER ORTEAMMEMBERYou use areflectivestatementSet upGHRNSMOIYou getunder 2min ACWSet up textmessagingCompleteda taskduring aninquiry callYOUCHECK AFUTURE ORPENDINGTASKClosed acoverageShareda DadJokeYou getsome freshair duringbreak orlunchSet upan MOI@ FNOLSet upFMEPIssuedan EFTpaymentSetexpectationsfor nextsteps at endof callIssuedany digitalpaymentCloseda claimYou takeover 20calls forthe dayUpdatedliability withaffectedparticipantSet upa QCPCompleted2 tasks inone claimClosedafinancialClosed 2coveragesin oneclaimSet up ashop for adigitalpaymentmethodSentLOULetterYOU HELPA PEER ORTEAMMEMBERYou use areflectivestatementSet upGHRNSMOIYou getunder 2min ACWSet up textmessagingCompleteda taskduring aninquiry call

CNL2 BINGO July Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. YOU CHECK A FUTURE OR PENDING TASK
  2. Closed a coverage
  3. Shared a Dad Joke
  4. You get some fresh air during break or lunch
  5. Set up an MOI @ FNOL
  6. Set up FMEP
  7. Issued an EFT payment
  8. Set expectations for next steps at end of call
  9. Issued any digital payment
  10. Closed a claim
  11. You take over 20 calls for the day
  12. Updated liability with affected participant
  13. Set up a QCP
  14. Completed 2 tasks in one claim
  15. Closed a financial
  16. Closed 2 coverages in one claim
  17. Set up a shop for a digital payment method
  18. Sent LOU Letter
  19. YOU HELP A PEER OR TEAM MEMBER
  20. You use a reflective statement
  21. Set up GHRN SMOI
  22. You get under 2 min ACW
  23. Set up text messaging
  24. Completed a task during an inquiry call