Closed a coverage Set up an MOI @ FNOL Sent LOU Letter You use a reflective statement Set up a QCP Issued an EFT payment Closed a financial You get some fresh air during break or lunch Closed a claim Completed a task during an inquiry call Updated liability with affected participant YOU CHECK A FUTURE OR PENDING TASK Set up a shop for a digital payment method Issued any digital payment Set expectations for next steps at end of call Set up FMEP YOU HELP A PEER OR TEAM MEMBER Completed 2 tasks in one claim Closed 2 coverages in one claim Set up text messaging You get under 2 min ACW You take over 20 calls for the day Set up GHRN SMOI Shared a Dad Joke Closed a coverage Set up an MOI @ FNOL Sent LOU Letter You use a reflective statement Set up a QCP Issued an EFT payment Closed a financial You get some fresh air during break or lunch Closed a claim Completed a task during an inquiry call Updated liability with affected participant YOU CHECK A FUTURE OR PENDING TASK Set up a shop for a digital payment method Issued any digital payment Set expectations for next steps at end of call Set up FMEP YOU HELP A PEER OR TEAM MEMBER Completed 2 tasks in one claim Closed 2 coverages in one claim Set up text messaging You get under 2 min ACW You take over 20 calls for the day Set up GHRN SMOI Shared a Dad Joke
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Closed a coverage
Set up an MOI @ FNOL
Sent LOU Letter
You use a reflective statement
Set up a QCP
Issued an EFT payment
Closed a financial
You get some fresh air during break or lunch
Closed a claim
Completed a task during an inquiry call
Updated liability with affected participant
YOU CHECK A FUTURE OR PENDING TASK
Set up a shop for a digital payment method
Issued any digital payment
Set expectations for next steps at end of call
Set up FMEP
YOU HELP A PEER OR TEAM MEMBER
Completed 2 tasks in one claim
Closed 2 coverages in one claim
Set up text messaging
You get under 2 min ACW
You take over 20 calls for the day
Set up GHRN SMOI
Shared a Dad Joke