Updatedliability withaffectedparticipantSentLOULetterYou use areflectivestatementShareda DadJokeClosed acoverageClosed 2coveragesin oneclaimCloseda claimSet up textmessagingSet upGHRNSMOIIssuedany digitalpaymentYOU HELPA PEER ORTEAMMEMBERSet upFMEPSet upa QCPYou takeover 20calls forthe daySet up ashop for adigitalpaymentmethodSet upan MOI@ FNOLYou getsome freshair duringbreak orlunchIssuedan EFTpaymentCompleteda taskduring aninquiry callYOUCHECK AFUTURE ORPENDINGTASKYou getunder 2min ACWClosedafinancialCompleted2 tasks inone claimSetexpectationsfor nextsteps at endof callUpdatedliability withaffectedparticipantSentLOULetterYou use areflectivestatementShareda DadJokeClosed acoverageClosed 2coveragesin oneclaimCloseda claimSet up textmessagingSet upGHRNSMOIIssuedany digitalpaymentYOU HELPA PEER ORTEAMMEMBERSet upFMEPSet upa QCPYou takeover 20calls forthe daySet up ashop for adigitalpaymentmethodSet upan MOI@ FNOLYou getsome freshair duringbreak orlunchIssuedan EFTpaymentCompleteda taskduring aninquiry callYOUCHECK AFUTURE ORPENDINGTASKYou getunder 2min ACWClosedafinancialCompleted2 tasks inone claimSetexpectationsfor nextsteps at endof call

CNL2 BINGO July Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated liability with affected participant
  2. Sent LOU Letter
  3. You use a reflective statement
  4. Shared a Dad Joke
  5. Closed a coverage
  6. Closed 2 coverages in one claim
  7. Closed a claim
  8. Set up text messaging
  9. Set up GHRN SMOI
  10. Issued any digital payment
  11. YOU HELP A PEER OR TEAM MEMBER
  12. Set up FMEP
  13. Set up a QCP
  14. You take over 20 calls for the day
  15. Set up a shop for a digital payment method
  16. Set up an MOI @ FNOL
  17. You get some fresh air during break or lunch
  18. Issued an EFT payment
  19. Completed a task during an inquiry call
  20. YOU CHECK A FUTURE OR PENDING TASK
  21. You get under 2 min ACW
  22. Closed a financial
  23. Completed 2 tasks in one claim
  24. Set expectations for next steps at end of call