You get some fresh air during break or lunch You get under 2 min ACW Closed a financial Completed a task during an inquiry call Set expectations for next steps at end of call YOU HELP A PEER OR TEAM MEMBER Updated liability with affected participant Closed a claim Set up FMEP Set up an MOI @ FNOL Closed a coverage Issued any digital payment Shared a Dad Joke Completed 2 tasks in one claim Set up text messaging Issued an EFT payment Closed 2 coverages in one claim YOU CHECK A FUTURE OR PENDING TASK Set up a QCP Sent LOU Letter You take over 20 calls for the day You use a reflective statement Set up a shop for a digital payment method Set up GHRN SMOI You get some fresh air during break or lunch You get under 2 min ACW Closed a financial Completed a task during an inquiry call Set expectations for next steps at end of call YOU HELP A PEER OR TEAM MEMBER Updated liability with affected participant Closed a claim Set up FMEP Set up an MOI @ FNOL Closed a coverage Issued any digital payment Shared a Dad Joke Completed 2 tasks in one claim Set up text messaging Issued an EFT payment Closed 2 coverages in one claim YOU CHECK A FUTURE OR PENDING TASK Set up a QCP Sent LOU Letter You take over 20 calls for the day You use a reflective statement Set up a shop for a digital payment method Set up GHRN SMOI
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
You get some fresh air during break or lunch
You get under 2 min ACW
Closed a financial
Completed a task during an inquiry call
Set expectations for next steps at end of call
YOU HELP A PEER OR TEAM MEMBER
Updated liability with affected participant
Closed a claim
Set up FMEP
Set up an MOI @ FNOL
Closed a coverage
Issued any digital payment
Shared a Dad Joke
Completed 2 tasks in one claim
Set up text messaging
Issued an EFT payment
Closed 2 coverages in one claim
YOU CHECK A FUTURE OR PENDING TASK
Set up a QCP
Sent LOU Letter
You take over 20 calls for the day
You use a reflective statement
Set up a shop for a digital payment method
Set up GHRN SMOI