Closed acoverageSet upan MOI@ FNOLSentLOULetterYou use areflectivestatementSet upa QCPIssuedan EFTpaymentClosedafinancialYou getsome freshair duringbreak orlunchCloseda claimCompleteda taskduring aninquiry callUpdatedliability withaffectedparticipantYOUCHECK AFUTURE ORPENDINGTASKSet up ashop for adigitalpaymentmethodIssuedany digitalpaymentSetexpectationsfor nextsteps at endof callSet upFMEPYOU HELPA PEER ORTEAMMEMBERCompleted2 tasks inone claimClosed 2coveragesin oneclaimSet up textmessagingYou getunder 2min ACWYou takeover 20calls forthe daySet upGHRNSMOIShareda DadJokeClosed acoverageSet upan MOI@ FNOLSentLOULetterYou use areflectivestatementSet upa QCPIssuedan EFTpaymentClosedafinancialYou getsome freshair duringbreak orlunchCloseda claimCompleteda taskduring aninquiry callUpdatedliability withaffectedparticipantYOUCHECK AFUTURE ORPENDINGTASKSet up ashop for adigitalpaymentmethodIssuedany digitalpaymentSetexpectationsfor nextsteps at endof callSet upFMEPYOU HELPA PEER ORTEAMMEMBERCompleted2 tasks inone claimClosed 2coveragesin oneclaimSet up textmessagingYou getunder 2min ACWYou takeover 20calls forthe daySet upGHRNSMOIShareda DadJoke

CNL2 BINGO July Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Closed a coverage
  2. Set up an MOI @ FNOL
  3. Sent LOU Letter
  4. You use a reflective statement
  5. Set up a QCP
  6. Issued an EFT payment
  7. Closed a financial
  8. You get some fresh air during break or lunch
  9. Closed a claim
  10. Completed a task during an inquiry call
  11. Updated liability with affected participant
  12. YOU CHECK A FUTURE OR PENDING TASK
  13. Set up a shop for a digital payment method
  14. Issued any digital payment
  15. Set expectations for next steps at end of call
  16. Set up FMEP
  17. YOU HELP A PEER OR TEAM MEMBER
  18. Completed 2 tasks in one claim
  19. Closed 2 coverages in one claim
  20. Set up text messaging
  21. You get under 2 min ACW
  22. You take over 20 calls for the day
  23. Set up GHRN SMOI
  24. Shared a Dad Joke