Set up ashop for adigitalpaymentmethodShareda DadJokeSet upGHRNSMOICloseda claimYou use areflectivestatementClosedafinancialCompleteda taskduring aninquiry callClosed 2coveragesin oneclaimIssuedan EFTpaymentCompleted2 tasks inone claimYOUCHECK AFUTURE ORPENDINGTASKYou getsome freshair duringbreak orlunchSet upFMEPSet upa QCPClosed acoverageYOU HELPA PEER ORTEAMMEMBERIssuedany digitalpaymentYou takeover 20calls forthe daySet up textmessagingUpdatedliability withaffectedparticipantSetexpectationsfor nextsteps at endof callSet upan MOI@ FNOLYou getunder 2min ACWSentLOULetterSet up ashop for adigitalpaymentmethodShareda DadJokeSet upGHRNSMOICloseda claimYou use areflectivestatementClosedafinancialCompleteda taskduring aninquiry callClosed 2coveragesin oneclaimIssuedan EFTpaymentCompleted2 tasks inone claimYOUCHECK AFUTURE ORPENDINGTASKYou getsome freshair duringbreak orlunchSet upFMEPSet upa QCPClosed acoverageYOU HELPA PEER ORTEAMMEMBERIssuedany digitalpaymentYou takeover 20calls forthe daySet up textmessagingUpdatedliability withaffectedparticipantSetexpectationsfor nextsteps at endof callSet upan MOI@ FNOLYou getunder 2min ACWSentLOULetter

CNL2 BINGO July Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up a shop for a digital payment method
  2. Shared a Dad Joke
  3. Set up GHRN SMOI
  4. Closed a claim
  5. You use a reflective statement
  6. Closed a financial
  7. Completed a task during an inquiry call
  8. Closed 2 coverages in one claim
  9. Issued an EFT payment
  10. Completed 2 tasks in one claim
  11. YOU CHECK A FUTURE OR PENDING TASK
  12. You get some fresh air during break or lunch
  13. Set up FMEP
  14. Set up a QCP
  15. Closed a coverage
  16. YOU HELP A PEER OR TEAM MEMBER
  17. Issued any digital payment
  18. You take over 20 calls for the day
  19. Set up text messaging
  20. Updated liability with affected participant
  21. Set expectations for next steps at end of call
  22. Set up an MOI @ FNOL
  23. You get under 2 min ACW
  24. Sent LOU Letter