Completeda taskduring aninquiry callClosed 2coveragesin oneclaimSet upa QCPIssuedan EFTpaymentSet upFMEPSet up textmessagingYou use areflectivestatementYOUCHECK AFUTURE ORPENDINGTASKIssuedany digitalpaymentCloseda claimSetexpectationsfor nextsteps at endof callClosedafinancialSentLOULetterCompleted2 tasks inone claimYOU HELPA PEER ORTEAMMEMBERYou getunder 2min ACWYou takeover 20calls forthe dayUpdatedliability withaffectedparticipantSet upGHRNSMOIClosed acoverageYou getsome freshair duringbreak orlunchShareda DadJokeSet upan MOI@ FNOLSet up ashop for adigitalpaymentmethodCompleteda taskduring aninquiry callClosed 2coveragesin oneclaimSet upa QCPIssuedan EFTpaymentSet upFMEPSet up textmessagingYou use areflectivestatementYOUCHECK AFUTURE ORPENDINGTASKIssuedany digitalpaymentCloseda claimSetexpectationsfor nextsteps at endof callClosedafinancialSentLOULetterCompleted2 tasks inone claimYOU HELPA PEER ORTEAMMEMBERYou getunder 2min ACWYou takeover 20calls forthe dayUpdatedliability withaffectedparticipantSet upGHRNSMOIClosed acoverageYou getsome freshair duringbreak orlunchShareda DadJokeSet upan MOI@ FNOLSet up ashop for adigitalpaymentmethod

CNL2 BINGO July Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed a task during an inquiry call
  2. Closed 2 coverages in one claim
  3. Set up a QCP
  4. Issued an EFT payment
  5. Set up FMEP
  6. Set up text messaging
  7. You use a reflective statement
  8. YOU CHECK A FUTURE OR PENDING TASK
  9. Issued any digital payment
  10. Closed a claim
  11. Set expectations for next steps at end of call
  12. Closed a financial
  13. Sent LOU Letter
  14. Completed 2 tasks in one claim
  15. YOU HELP A PEER OR TEAM MEMBER
  16. You get under 2 min ACW
  17. You take over 20 calls for the day
  18. Updated liability with affected participant
  19. Set up GHRN SMOI
  20. Closed a coverage
  21. You get some fresh air during break or lunch
  22. Shared a Dad Joke
  23. Set up an MOI @ FNOL
  24. Set up a shop for a digital payment method