YOU CHECK A FUTURE OR PENDING TASK Closed a coverage Shared a Dad Joke You get some fresh air during break or lunch Set up an MOI @ FNOL Set up FMEP Issued an EFT payment Set expectations for next steps at end of call Issued any digital payment Closed a claim You take over 20 calls for the day Updated liability with affected participant Set up a QCP Completed 2 tasks in one claim Closed a financial Closed 2 coverages in one claim Set up a shop for a digital payment method Sent LOU Letter YOU HELP A PEER OR TEAM MEMBER You use a reflective statement Set up GHRN SMOI You get under 2 min ACW Set up text messaging Completed a task during an inquiry call YOU CHECK A FUTURE OR PENDING TASK Closed a coverage Shared a Dad Joke You get some fresh air during break or lunch Set up an MOI @ FNOL Set up FMEP Issued an EFT payment Set expectations for next steps at end of call Issued any digital payment Closed a claim You take over 20 calls for the day Updated liability with affected participant Set up a QCP Completed 2 tasks in one claim Closed a financial Closed 2 coverages in one claim Set up a shop for a digital payment method Sent LOU Letter YOU HELP A PEER OR TEAM MEMBER You use a reflective statement Set up GHRN SMOI You get under 2 min ACW Set up text messaging Completed a task during an inquiry call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
YOU CHECK A FUTURE OR PENDING TASK
Closed a coverage
Shared a Dad Joke
You get some fresh air during break or lunch
Set up an MOI @ FNOL
Set up FMEP
Issued an EFT payment
Set expectations for next steps at end of call
Issued any digital payment
Closed a claim
You take over 20 calls for the day
Updated liability with affected participant
Set up a QCP
Completed 2 tasks in one claim
Closed a financial
Closed 2 coverages in one claim
Set up a shop for a digital payment method
Sent LOU Letter
YOU HELP A PEER OR TEAM MEMBER
You use a reflective statement
Set up GHRN SMOI
You get under 2 min ACW
Set up text messaging
Completed a task during an inquiry call