Closed acoverageSet upGHRNSMOIYou getunder 2min ACWSetexpectationsfor nextsteps at endof callYou use areflectivestatementCloseda claimUpdatedliability withaffectedparticipantYOUCHECK AFUTURE ORPENDINGTASKIssuedany digitalpaymentSet up ashop for adigitalpaymentmethodIssuedan EFTpaymentSentLOULetterCompleted2 tasks inone claimYou getsome freshair duringbreak orlunchClosed 2coveragesin oneclaimYou takeover 20calls forthe dayShareda DadJokeClosedafinancialYOU HELPA PEER ORTEAMMEMBERCompleteda taskduring aninquiry callSet upa QCPSet upFMEPSet upan MOI@ FNOLSet up textmessagingClosed acoverageSet upGHRNSMOIYou getunder 2min ACWSetexpectationsfor nextsteps at endof callYou use areflectivestatementCloseda claimUpdatedliability withaffectedparticipantYOUCHECK AFUTURE ORPENDINGTASKIssuedany digitalpaymentSet up ashop for adigitalpaymentmethodIssuedan EFTpaymentSentLOULetterCompleted2 tasks inone claimYou getsome freshair duringbreak orlunchClosed 2coveragesin oneclaimYou takeover 20calls forthe dayShareda DadJokeClosedafinancialYOU HELPA PEER ORTEAMMEMBERCompleteda taskduring aninquiry callSet upa QCPSet upFMEPSet upan MOI@ FNOLSet up textmessaging

CNL2 BINGO July Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Closed a coverage
  2. Set up GHRN SMOI
  3. You get under 2 min ACW
  4. Set expectations for next steps at end of call
  5. You use a reflective statement
  6. Closed a claim
  7. Updated liability with affected participant
  8. YOU CHECK A FUTURE OR PENDING TASK
  9. Issued any digital payment
  10. Set up a shop for a digital payment method
  11. Issued an EFT payment
  12. Sent LOU Letter
  13. Completed 2 tasks in one claim
  14. You get some fresh air during break or lunch
  15. Closed 2 coverages in one claim
  16. You take over 20 calls for the day
  17. Shared a Dad Joke
  18. Closed a financial
  19. YOU HELP A PEER OR TEAM MEMBER
  20. Completed a task during an inquiry call
  21. Set up a QCP
  22. Set up FMEP
  23. Set up an MOI @ FNOL
  24. Set up text messaging