Set up a QCP You get some fresh air during break or lunch You take over 20 calls for the day Closed 2 coverages in one claim Completed 2 tasks in one claim Completed a task during an inquiry call Sent LOU Letter Set expectations for next steps at end of call Issued an EFT payment Set up FMEP Set up an MOI @ FNOL You use a reflective statement YOU CHECK A FUTURE OR PENDING TASK Set up GHRN SMOI Issued any digital payment Set up a shop for a digital payment method Updated liability with affected participant Closed a claim Closed a financial Shared a Dad Joke Set up text messaging YOU HELP A PEER OR TEAM MEMBER Closed a coverage You get under 2 min ACW Set up a QCP You get some fresh air during break or lunch You take over 20 calls for the day Closed 2 coverages in one claim Completed 2 tasks in one claim Completed a task during an inquiry call Sent LOU Letter Set expectations for next steps at end of call Issued an EFT payment Set up FMEP Set up an MOI @ FNOL You use a reflective statement YOU CHECK A FUTURE OR PENDING TASK Set up GHRN SMOI Issued any digital payment Set up a shop for a digital payment method Updated liability with affected participant Closed a claim Closed a financial Shared a Dad Joke Set up text messaging YOU HELP A PEER OR TEAM MEMBER Closed a coverage You get under 2 min ACW
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Set up a QCP
You get some fresh air during break or lunch
You take over 20 calls for the day
Closed 2 coverages in one claim
Completed 2 tasks in one claim
Completed a task during an inquiry call
Sent LOU Letter
Set expectations for next steps at end of call
Issued an EFT payment
Set up FMEP
Set up an MOI @ FNOL
You use a reflective statement
YOU CHECK A FUTURE OR PENDING TASK
Set up GHRN SMOI
Issued any digital payment
Set up a shop for a digital payment method
Updated liability with affected participant
Closed a claim
Closed a financial
Shared a Dad Joke
Set up text messaging
YOU HELP A PEER OR TEAM MEMBER
Closed a coverage
You get under 2 min ACW