You getunder 2min ACWIssuedany digitalpaymentYou getsome freshair duringbreak orlunchSet upFMEPClosedafinancialYou takeover 20calls forthe daySetexpectationsfor nextsteps at endof callCloseda claimUpdatedliability withaffectedparticipantClosed 2coveragesin oneclaimYOU HELPA PEER ORTEAMMEMBERCompleted2 tasks inone claimSet upGHRNSMOICompleteda taskduring aninquiry callIssuedan EFTpaymentYOUCHECK AFUTURE ORPENDINGTASKSet upan MOI@ FNOLSentLOULetterClosed acoverageShareda DadJokeYou use areflectivestatementSet upa QCPSet up ashop for adigitalpaymentmethodSet up textmessagingYou getunder 2min ACWIssuedany digitalpaymentYou getsome freshair duringbreak orlunchSet upFMEPClosedafinancialYou takeover 20calls forthe daySetexpectationsfor nextsteps at endof callCloseda claimUpdatedliability withaffectedparticipantClosed 2coveragesin oneclaimYOU HELPA PEER ORTEAMMEMBERCompleted2 tasks inone claimSet upGHRNSMOICompleteda taskduring aninquiry callIssuedan EFTpaymentYOUCHECK AFUTURE ORPENDINGTASKSet upan MOI@ FNOLSentLOULetterClosed acoverageShareda DadJokeYou use areflectivestatementSet upa QCPSet up ashop for adigitalpaymentmethodSet up textmessaging

CNL2 BINGO July Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You get under 2 min ACW
  2. Issued any digital payment
  3. You get some fresh air during break or lunch
  4. Set up FMEP
  5. Closed a financial
  6. You take over 20 calls for the day
  7. Set expectations for next steps at end of call
  8. Closed a claim
  9. Updated liability with affected participant
  10. Closed 2 coverages in one claim
  11. YOU HELP A PEER OR TEAM MEMBER
  12. Completed 2 tasks in one claim
  13. Set up GHRN SMOI
  14. Completed a task during an inquiry call
  15. Issued an EFT payment
  16. YOU CHECK A FUTURE OR PENDING TASK
  17. Set up an MOI @ FNOL
  18. Sent LOU Letter
  19. Closed a coverage
  20. Shared a Dad Joke
  21. You use a reflective statement
  22. Set up a QCP
  23. Set up a shop for a digital payment method
  24. Set up text messaging