Shareda DadJokeIssuedany digitalpaymentCompleted2 tasks inone claimYOUCHECK AFUTURE ORPENDINGTASKYou getsome freshair duringbreak orlunchSetexpectationsfor nextsteps at endof callUpdatedliability withaffectedparticipantYOU HELPA PEER ORTEAMMEMBERSet upGHRNSMOICloseda claimClosed 2coveragesin oneclaimYou takeover 20calls forthe daySet up textmessagingSet upan MOI@ FNOLYou use areflectivestatementCompleteda taskduring aninquiry callSet up ashop for adigitalpaymentmethodYou getunder 2min ACWSet upa QCPSet upFMEPClosedafinancialClosed acoverageIssuedan EFTpaymentSentLOULetterShareda DadJokeIssuedany digitalpaymentCompleted2 tasks inone claimYOUCHECK AFUTURE ORPENDINGTASKYou getsome freshair duringbreak orlunchSetexpectationsfor nextsteps at endof callUpdatedliability withaffectedparticipantYOU HELPA PEER ORTEAMMEMBERSet upGHRNSMOICloseda claimClosed 2coveragesin oneclaimYou takeover 20calls forthe daySet up textmessagingSet upan MOI@ FNOLYou use areflectivestatementCompleteda taskduring aninquiry callSet up ashop for adigitalpaymentmethodYou getunder 2min ACWSet upa QCPSet upFMEPClosedafinancialClosed acoverageIssuedan EFTpaymentSentLOULetter

CNL2 BINGO July Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Shared a Dad Joke
  2. Issued any digital payment
  3. Completed 2 tasks in one claim
  4. YOU CHECK A FUTURE OR PENDING TASK
  5. You get some fresh air during break or lunch
  6. Set expectations for next steps at end of call
  7. Updated liability with affected participant
  8. YOU HELP A PEER OR TEAM MEMBER
  9. Set up GHRN SMOI
  10. Closed a claim
  11. Closed 2 coverages in one claim
  12. You take over 20 calls for the day
  13. Set up text messaging
  14. Set up an MOI @ FNOL
  15. You use a reflective statement
  16. Completed a task during an inquiry call
  17. Set up a shop for a digital payment method
  18. You get under 2 min ACW
  19. Set up a QCP
  20. Set up FMEP
  21. Closed a financial
  22. Closed a coverage
  23. Issued an EFT payment
  24. Sent LOU Letter