(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer has 30+ total tickets in the console.
Customer uses escalated language.
Customer received someone else’s FO.
Customer says “I’m missing half of my order.”, while their order is actually sourcing from multiple locations and still processing/in transit.
Authorization expired before order shipped.
Customer cannot checkout.
Customer is informed they were not charge and asks when to expect their refund.
Member says item was missing during processing but did not add it to the CSCS.
Customer receives wrong item in their own FO.
GWF is compared to ShopGoodwill.
Customer has multiple email addresses/accounts.
Customer requests return for jewelry for being fake, damaged or too tangled.
Customer says “I have tried to contact through the website and not receive any response.”
Customer calls GWF a scam.
CS has to explain All Sales Are Final while denying a return request.
Customer asks for tracking info within 3 days of placing order.
Customer Gives Compliment
Customer received broken tech, due to packaging.
Customer yells at CS via email using all caps.
Customer threatens to call the cops or sue us.
Customer says “Hello?” within 24 hours of messaging us.
Customer receives packing slip with notes written on it.
Customer received null tracking info.
Customer says “Where is my order/item?” with no additional info.
