(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer says “Where is my order/item?” with no additional info.
Customer receives wrong item in their own FO.
Customer uses escalated language.
Customer received null tracking info.
GWF is compared to ShopGoodwill.
Customer cannot checkout.
Customer Gives Compliment
Customer says “Hello?” within 24 hours of messaging us.
Customer says “I have tried to contact through the website and not receive any response.”
CS has to explain All Sales Are Final while denying a return request.
Customer is informed they were not charge and asks when to expect their refund.
Customer has 30+ total tickets in the console.
Customer asks for tracking info within 3 days of placing order.
Member says item was missing during processing but did not add it to the CSCS.
Customer receives packing slip with notes written on it.
Customer requests return for jewelry for being fake, damaged or too tangled.
Customer received someone else’s FO.
Customer says “I’m missing half of my order.”, while their order is actually sourcing from multiple locations and still processing/in transit.
