(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Correct a job before dispatching your technician
Dispatch 4 RPO's same day
wife asking us to fix husband's mistake
Customer has accent
Get a technician a PO
Yelling children in background
Tech got lost looking for home
Callback not a call back
Book a future CC for a customer through technician
Called the "wrong" number
Deal with an upset customer
Tech forgot to add equipment, sent call back
Help a manager with a task
Book a kicked lead for 3 different techs
Send a tech a funny GIF, they need to send one back voluntarily
Customer comments on the weather
Reschedule when we have already dispatched
Tech forgot a tool
Tell a co-worker "that's an inside thought"
Husband & wife both on phone
Address needs updated, is not correct
Husband & wife are not communicating with each other
