Completedall assignedDown-TimetasksBook anew guest100%correctlyGet twoguestsrebookedRestockthebathroomproductsChecked thelinens everyhourthroughoutyour shiftPut fullS.P.A.S noteson every newguest bookedGot aCOF for anew guestHelp anestheticianclose outa saleSell amembershipRecommendanenhancementbased onneedStand togreet aguestSpent atleast 5-10minutes ona pre-chatExplain themembershipwithout avisual aidDe-escalatedone client-relatedconflictAdd 2enhancementsin one shifthit allF.A.R.M. andC.A.B.N.T.points duringpre-chatCompletedall assignedDown-TimetasksBook anew guest100%correctlyGet twoguestsrebookedRestockthebathroomproductsChecked thelinens everyhourthroughoutyour shiftPut fullS.P.A.S noteson every newguest bookedGot aCOF for anew guestHelp anestheticianclose outa saleSell amembershipRecommendanenhancementbased onneedStand togreet aguestSpent atleast 5-10minutes ona pre-chatExplain themembershipwithout avisual aidDe-escalatedone client-relatedconflictAdd 2enhancementsin one shifthit allF.A.R.M. andC.A.B.N.T.points duringpre-chat

- Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
P
2
P
3
A
4
A
5
P
6
S
7
S
8
S
9
S
10
A
11
S
12
S
13
P
14
S
15
A
16
S
  1. P-Completed all assigned Down-Time tasks
  2. P-Book a new guest 100% correctly
  3. A-Get two guests rebooked
  4. A-Restock the bathroom products
  5. P-Checked the linens every hour throughout your shift
  6. S-Put full S.P.A.S notes on every new guest booked
  7. S-Got a COF for a new guest
  8. S-Help an esthetician close out a sale
  9. S-Sell a membership
  10. A-Recommend an enhancement based on need
  11. S-Stand to greet a guest
  12. S-Spent at least 5-10 minutes on a pre-chat
  13. P-Explain the membership without a visual aid
  14. S-De-escalated one client-related conflict
  15. A-Add 2 enhancements in one shift
  16. S-hit all F.A.R.M. and C.A.B.N.T. points during pre-chat