Role-playthe specialnews for ruleaccountsAsk acustomer ifthey have Vday plansCross-sella MMA toacustomerLet acustomerknow aboutestatementsOffer acustomera cup ofcoffeeMake afollow-up callComplimenta customerMake areferralcallSendinfo to acold callFeatureandBenefit ofa checkingAsk OTCfor areferralapptComplimenta Co-workerTell a FTaboutBonusReferralTalk to acustomerabout IBRole-playthe incomingcheckingscriptTalk to acustomerabout FTFlexRole-playthe 9 stepgreetingMake acall fromCRSresearchMake aprospectcheckingcallTalk to acustomerabout directdepositSay "Thankyou foryourbusiness"Offer acustomera debitcardTalk to acustomeraboutFunTimersWrite athank youto acustomerRole-playthe specialnews for ruleaccountsAsk acustomer ifthey have Vday plansCross-sella MMA toacustomerLet acustomerknow aboutestatementsOffer acustomera cup ofcoffeeMake afollow-up callComplimenta customerMake areferralcallSendinfo to acold callFeatureandBenefit ofa checkingAsk OTCfor areferralapptComplimenta Co-workerTell a FTaboutBonusReferralTalk to acustomerabout IBRole-playthe incomingcheckingscriptTalk to acustomerabout FTFlexRole-playthe 9 stepgreetingMake acall fromCRSresearchMake aprospectcheckingcallTalk to acustomerabout directdepositSay "Thankyou foryourbusiness"Offer acustomera debitcardTalk to acustomeraboutFunTimersWrite athank youto acustomer

Valentine's Day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Role-play the special news for rule accounts
  2. Ask a customer if they have V day plans
  3. Cross-sell a MMA to a customer
  4. Let a customer know about estatements
  5. Offer a customer a cup of coffee
  6. Make a follow-up call
  7. Compliment a customer
  8. Make a referral call
  9. Send info to a cold call
  10. Feature and Benefit of a checking
  11. Ask OTC for a referral appt
  12. Compliment a Co-worker
  13. Tell a FT about Bonus Referral
  14. Talk to a customer about IB
  15. Role-play the incoming checking script
  16. Talk to a customer about FT Flex
  17. Role-play the 9 step greeting
  18. Make a call from CRS research
  19. Make a prospect checking call
  20. Talk to a customer about direct deposit
  21. Say "Thank you for your business"
  22. Offer a customer a debit card
  23. Talk to a customer about FunTimers
  24. Write a thank you to a customer