Write athank youto acustomerAsk acustomer ifthey have Vday plansRole-playthe incomingcheckingscriptMake afollow-up callFeatureandBenefit ofa checkingTell a FTaboutBonusReferralTalk to acustomeraboutFunTimersRole-playthe specialnews for ruleaccountsTalk to acustomerabout FTFlexTalk to acustomerabout directdepositCross-sella MMA toacustomerMake aprospectcheckingcallMake areferralcallComplimenta customerAsk OTCfor areferralapptOffer acustomera debitcardComplimenta Co-workerTalk to acustomerabout IBRole-playthe 9 stepgreetingMake acall fromCRSresearchSendinfo to acold callLet acustomerknow aboutestatementsSay "Thankyou foryourbusiness"Offer acustomera cup ofcoffeeWrite athank youto acustomerAsk acustomer ifthey have Vday plansRole-playthe incomingcheckingscriptMake afollow-up callFeatureandBenefit ofa checkingTell a FTaboutBonusReferralTalk to acustomeraboutFunTimersRole-playthe specialnews for ruleaccountsTalk to acustomerabout FTFlexTalk to acustomerabout directdepositCross-sella MMA toacustomerMake aprospectcheckingcallMake areferralcallComplimenta customerAsk OTCfor areferralapptOffer acustomera debitcardComplimenta Co-workerTalk to acustomerabout IBRole-playthe 9 stepgreetingMake acall fromCRSresearchSendinfo to acold callLet acustomerknow aboutestatementsSay "Thankyou foryourbusiness"Offer acustomera cup ofcoffee

Valentine's Day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Write a thank you to a customer
  2. Ask a customer if they have V day plans
  3. Role-play the incoming checking script
  4. Make a follow-up call
  5. Feature and Benefit of a checking
  6. Tell a FT about Bonus Referral
  7. Talk to a customer about FunTimers
  8. Role-play the special news for rule accounts
  9. Talk to a customer about FT Flex
  10. Talk to a customer about direct deposit
  11. Cross-sell a MMA to a customer
  12. Make a prospect checking call
  13. Make a referral call
  14. Compliment a customer
  15. Ask OTC for a referral appt
  16. Offer a customer a debit card
  17. Compliment a Co-worker
  18. Talk to a customer about IB
  19. Role-play the 9 step greeting
  20. Make a call from CRS research
  21. Send info to a cold call
  22. Let a customer know about estatements
  23. Say "Thank you for your business"
  24. Offer a customer a cup of coffee