Role-playthe specialnews for ruleaccountsOffer acustomera cup ofcoffeeSendinfo to acold callTalk to acustomerabout IBTell a FTaboutBonusReferralMake areferralcallComplimenta customerCross-sella MMA toacustomerWrite athank youto acustomerComplimenta Co-workerLet acustomerknow aboutestatementsRole-playthe incomingcheckingscriptTalk to acustomerabout FTFlexTalk to acustomerabout directdepositMake acall fromCRSresearchTalk to acustomeraboutFunTimersOffer acustomera debitcardMake afollow-up callFeatureandBenefit ofa checkingAsk OTCfor areferralapptMake aprospectcheckingcallSay "Thankyou foryourbusiness"Ask acustomer ifthey have Vday plansRole-playthe 9 stepgreetingRole-playthe specialnews for ruleaccountsOffer acustomera cup ofcoffeeSendinfo to acold callTalk to acustomerabout IBTell a FTaboutBonusReferralMake areferralcallComplimenta customerCross-sella MMA toacustomerWrite athank youto acustomerComplimenta Co-workerLet acustomerknow aboutestatementsRole-playthe incomingcheckingscriptTalk to acustomerabout FTFlexTalk to acustomerabout directdepositMake acall fromCRSresearchTalk to acustomeraboutFunTimersOffer acustomera debitcardMake afollow-up callFeatureandBenefit ofa checkingAsk OTCfor areferralapptMake aprospectcheckingcallSay "Thankyou foryourbusiness"Ask acustomer ifthey have Vday plansRole-playthe 9 stepgreeting

Valentine's Day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Role-play the special news for rule accounts
  2. Offer a customer a cup of coffee
  3. Send info to a cold call
  4. Talk to a customer about IB
  5. Tell a FT about Bonus Referral
  6. Make a referral call
  7. Compliment a customer
  8. Cross-sell a MMA to a customer
  9. Write a thank you to a customer
  10. Compliment a Co-worker
  11. Let a customer know about estatements
  12. Role-play the incoming checking script
  13. Talk to a customer about FT Flex
  14. Talk to a customer about direct deposit
  15. Make a call from CRS research
  16. Talk to a customer about FunTimers
  17. Offer a customer a debit card
  18. Make a follow-up call
  19. Feature and Benefit of a checking
  20. Ask OTC for a referral appt
  21. Make a prospect checking call
  22. Say "Thank you for your business"
  23. Ask a customer if they have V day plans
  24. Role-play the 9 step greeting