Assist a customer with their debit card Use a customer's name 3 times Talk about RAF promotion to 10 customers Assist a customer with online banking Get a referral Have 1 or less refused calls on CXOne Say hello to an employee you don't see normally Tell a customer you appreciate their business Talk to someone about a checking account Give a customer a compliment Introduce yourself to customer Assist another coworker Tell a customer a joke Get a referral Use a customer's name 3 times Use a customer's name 3 times Ask about customer's plans for the weekend Give an employee a compliment Talk about RAF promotion to 10 customers Repeat customer inquiry back to customer Answer a call before a 2nd ring Complete 3 maintenance forms Talk about RAF promotion to 10 customers Talk to a non- customer about a product Assist a customer with their debit card Use a customer's name 3 times Talk about RAF promotion to 10 customers Assist a customer with online banking Get a referral Have 1 or less refused calls on CXOne Say hello to an employee you don't see normally Tell a customer you appreciate their business Talk to someone about a checking account Give a customer a compliment Introduce yourself to customer Assist another coworker Tell a customer a joke Get a referral Use a customer's name 3 times Use a customer's name 3 times Ask about customer's plans for the weekend Give an employee a compliment Talk about RAF promotion to 10 customers Repeat customer inquiry back to customer Answer a call before a 2nd ring Complete 3 maintenance forms Talk about RAF promotion to 10 customers Talk to a non- customer about a product
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
K-Assist a customer with their debit card
N-Use a customer's name 3 times
A-Talk about RAF promotion to 10 customers
N-Assist a customer with online banking
K-Get a referral
N-Have 1 or less refused calls on CXOne
B-Say hello to an employee you don't see normally
B-Tell a customer you appreciate their business
B-Talk to someone about a checking account
K-Give a customer a compliment
A-Introduce yourself to customer
O-Assist another coworker
O-Tell a customer a joke
A-Get a referral
B-Use a customer's name 3 times
A-Use a customer's name 3 times
N-Ask about customer's plans for the weekend
O-Give an employee a compliment
O-Talk about RAF promotion to 10 customers
K-Repeat customer inquiry back to customer
B-Answer a call before a 2nd ring
A-Complete 3 maintenance forms
K-Talk about RAF promotion to 10 customers
O-Talk to a non-customer about a product