ReferableComplianceIssues(RCIs)TranscriptionErrorPreventionEliminatingerrors willhelp delivermedicine topatients fasterSemestergoalsCleanUniformMissingEntriesNO TapeonEquipment!Make suregowningpackagesare integralbefore use.Yoursignature (e-and wet) islegallybindingSAP LotNumberslook alike sobe extracareful!ProductRECALLmay berequired.WHATto doDON’T"Pass theMessage"Ensure correctproduct isbrought to theline forpackagesScrappaperCorrectingerrors real-time helpseveryone.HelpEachOther.LegibleReadinchunksFirst-InFirst-Out(FIFO)PreventProduct Mix-up & LineClearanceviolationsLoss inCustomerConfidence1813Everyone whosupportsmaking sterileinjectableproductsUtilize thelisted toolsin the JobAidAroundthe thumb& wristequipment &work areas arefree ofproducts,documents, &materialsOrderlyProceduresCenteredAroundHEALTHBatchesmay bedestroyedAttributablePreventsmix-up ofproductthe wrongstandardwas usedStep 2:AnalyzeThere is aright way towash yourhands!ReclaimandRejecttotesSafetyequipmentare present& beingused.Control Drugand LineClearancestraps tiedtogetherDry handsthoroughlyPreventsmislabelingWear aDesignatedLC Hair Netas a visualcueQuality iseveryone’sresponsibilityMissing info &incorrectdocumentationare avoidableNeat,Clean &MaintainedDoublecheck yourwork, esp. atthe end ofthe batch.PatientHealthStep 1:Read90%ReportComplianceand UnresolvedMaintenanceConcernsThe floor is theDIRTIESTsurface in ANYmanufacturingarea!Ensures theQuality &Safety of ourProduct!Backdating1796Preventscross-contaminationof finishedproductsStep 3:ExecuteAsk ifyou'reunsure!ContemporaneousComparebackwardsandforwardsEnsurescleanlinessof areaMissing orincompleteinstrumentprintoutsprotectthe publichealthThepatient.ControllableErrors!25% ofemergencyroom medicinescome fromRocky Mountdecides tosign anothercolleague’sname anddatePreventMissingDocumentsOriginalBetweeneachfingerTrust &Follow theDocumentsSanitationRatingcreasesof thepalmAccuratecuticlesof eachfingernailNOINTERRUPTIONSonce LC starts;start over ifinterrupted!NO Clutter /Disorganization!Domestic &WorldwideRegulationsUnderstandingerrors helps usimproveIf You Didn’tDocument It– You Didn’tDo ItTo consistentlydelivercontamination-free medicine toour customersensurepatientsafetyReferableComplianceIssues(RCIs)TranscriptionErrorPreventionEliminatingerrors willhelp delivermedicine topatients fasterSemestergoalsCleanUniformMissingEntriesNO TapeonEquipment!Make suregowningpackagesare integralbefore use.Yoursignature (e-and wet) islegallybindingSAP LotNumberslook alike sobe extracareful!ProductRECALLmay berequired.WHATto doDON’T"Pass theMessage"Ensure correctproduct isbrought to theline forpackagesScrappaperCorrectingerrors real-time helpseveryone.HelpEachOther.LegibleReadinchunksFirst-InFirst-Out(FIFO)PreventProduct Mix-up & LineClearanceviolationsLoss inCustomerConfidence1813Everyone whosupportsmaking sterileinjectableproductsUtilize thelisted toolsin the JobAidAroundthe thumb& wristequipment &work areas arefree ofproducts,documents, &materialsOrderlyProceduresCenteredAroundHEALTHBatchesmay bedestroyedAttributablePreventsmix-up ofproductthe wrongstandardwas usedStep 2:AnalyzeThere is aright way towash yourhands!ReclaimandRejecttotesSafetyequipmentare present& beingused.Control Drugand LineClearancestraps tiedtogetherDry handsthoroughlyPreventsmislabelingWear aDesignatedLC Hair Netas a visualcueQuality iseveryone’sresponsibilityMissing info &incorrectdocumentationare avoidableNeat,Clean &MaintainedDoublecheck yourwork, esp. atthe end ofthe batch.PatientHealthStep 1:Read90%ReportComplianceand UnresolvedMaintenanceConcernsThe floor is theDIRTIESTsurface in ANYmanufacturingarea!Ensures theQuality &Safety of ourProduct!Backdating1796Preventscross-contaminationof finishedproductsStep 3:ExecuteAsk ifyou'reunsure!ContemporaneousComparebackwardsandforwardsEnsurescleanlinessof areaMissing orincompleteinstrumentprintoutsprotectthe publichealthThepatient.ControllableErrors!25% ofemergencyroom medicinescome fromRocky Mountdecides tosign anothercolleague’sname anddatePreventMissingDocumentsOriginalBetweeneachfingerTrust &Follow theDocumentsSanitationRatingcreasesof thepalmAccuratecuticlesof eachfingernailNOINTERRUPTIONSonce LC starts;start over ifinterrupted!NO Clutter /Disorganization!Domestic &WorldwideRegulationsUnderstandingerrors helps usimproveIf You Didn’tDocument It– You Didn’tDo ItTo consistentlydelivercontamination-free medicine toour customersensurepatientsafety

Finishing Learning Day: Quality - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Referable Compliance Issues (RCIs)
  2. Transcription Error Prevention
  3. Eliminating errors will help deliver medicine to patients faster
  4. Semester goals
  5. Clean Uniform
  6. Missing Entries
  7. NO Tape on Equipment!
  8. Make sure gowning packages are integral before use.
  9. Your signature (e- and wet) is legally binding
  10. SAP Lot Numbers look alike so be extra careful!
  11. Product RECALL may be required.
  12. WHAT to do
  13. DON’T "Pass the Message"
  14. Ensure correct product is brought to the line for packages
  15. Scrap paper
  16. Correcting errors real-time helps everyone.
  17. Help Each Other.
  18. Legible
  19. Read in chunks
  20. First-In First-Out (FIFO)
  21. Prevent Product Mix-up & Line Clearance violations
  23. Loss in Customer Confidence
  24. 1813
  25. Everyone who supports making sterile injectable products
  26. Utilize the listed tools in the Job Aid
  27. Around the thumb & wrist
  28. equipment & work areas are free of products, documents, & materials
  29. Orderly Procedures Centered Around HEALTH
  30. Batches may be destroyed
  31. Attributable
  32. Prevents mix-up of product
  33. the wrong standard was used
  34. Step 2: Analyze
  36. There is a right way to wash your hands!
  37. Reclaim and Reject totes
  38. Safety equipment are present & being used.
  40. Control Drug and Line Clearance straps tied together
  41. Dry hands thoroughly
  42. Prevents mislabeling
  43. Wear a Designated LC Hair Net as a visual cue
  44. Quality is everyone’s responsibility
  45. Missing info & incorrect documentation are avoidable
  46. Neat, Clean & Maintained
  47. Double check your work, esp. at the end of the batch.
  48. Patient Health
  49. Step 1: Read
  50. 90%
  51. Report Compliance and Unresolved Maintenance Concerns
  52. The floor is the DIRTIEST surface in ANY manufacturing area!
  53. Ensures the Quality & Safety of our Product!
  54. Backdating
  55. 1796
  56. Prevents cross-contamination of finished products
  57. Step 3: Execute
  58. Ask if you're unsure!
  59. Contemporaneous
  60. Compare backwards and forwards
  61. Ensures cleanliness of area
  62. Missing or incomplete instrument printouts
  63. protect the public health
  65. The patient.
  66. Controllable Errors!
  67. 25% of emergency room medicines come from Rocky Mount
  68. decides to sign another colleague’s name and date
  70. Prevent Missing Documents
  71. Original
  72. Between each finger
  73. Trust & Follow the Documents
  74. Sanitation Rating
  75. creases of the palm
  76. Accurate
  77. cuticles of each fingernail
  78. NO INTERRUPTIONS once LC starts; start over if interrupted!
  79. NO Clutter / Disorganization!
  80. Domestic & Worldwide Regulations
  81. Understanding errors helps us improve
  82. If You Didn’t Document It – You Didn’t Do It
  83. To consistently deliver contamination-free medicine to our customers
  84. ensure patient safety