Go tolunchon timeNomissedSSRZero extrachargeOnissue endof weekZeroabandondedcall 2 daystraightAll MustGoes listtraveledBonus5 qualitycallcompletedin a dayThank-you emailfromcustomerEmail AVGfirstresponsetime below 1hourEmptyCS bay5 Onissueend ofweek5 qualitycallcompletedin a dayNomissedSSRAveragewaitingtime under2 minsAveragewaitingtime under2 mins98% Emailresolvedwithin 1dayZero extrachargeOnissue endof weekCNTDO -20 weekpriorZero extrachargeOnissue endof weekZeroabandondedcall 2 daystraightThank-you emailfromcustomer5 qualitycallcompletedin a dayAll MustGoes listtraveledThank-you emailfromcustomerBonusEmptyCS bayBonus5 Onissueend ofweek5 Onissueend ofweekCNTDO -20 weekpriorBonusWeeklyabandondedcall below 5All MustGoes listtraveledNomissedSSRWeeklyabandondedcall below 5BonusEmail AVGfirstresponsetime below 1hourAveragewaitingtime under2 mins98% Emailresolvedwithin 1dayZeroabandondedcall 2 daystraight98% Emailresolvedwithin 1dayWeeklyabandondedcall below 5EmptyCS bayGo tolunchon timeGo tolunchon timeBonusEmail AVGfirstresponsetime below 1hourCNTDO -20 weekpriorGo tolunchon timeNomissedSSRZero extrachargeOnissue endof weekZeroabandondedcall 2 daystraightAll MustGoes listtraveledBonus5 qualitycallcompletedin a dayThank-you emailfromcustomerEmail AVGfirstresponsetime below 1hourEmptyCS bay5 Onissueend ofweek5 qualitycallcompletedin a dayNomissedSSRAveragewaitingtime under2 minsAveragewaitingtime under2 mins98% Emailresolvedwithin 1dayZero extrachargeOnissue endof weekCNTDO -20 weekpriorZero extrachargeOnissue endof weekZeroabandondedcall 2 daystraightThank-you emailfromcustomer5 qualitycallcompletedin a dayAll MustGoes listtraveledThank-you emailfromcustomerBonusEmptyCS bayBonus5 Onissueend ofweek5 Onissueend ofweekCNTDO -20 weekpriorBonusWeeklyabandondedcall below 5All MustGoes listtraveledNomissedSSRWeeklyabandondedcall below 5BonusEmail AVGfirstresponsetime below 1hourAveragewaitingtime under2 mins98% Emailresolvedwithin 1dayZeroabandondedcall 2 daystraight98% Emailresolvedwithin 1dayWeeklyabandondedcall below 5EmptyCS bayGo tolunchon timeGo tolunchon timeBonusEmail AVGfirstresponsetime below 1hourCNTDO -20 weekprior

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Go to lunch on time
  2. No missed SSR
  3. Zero extra charge Onissue end of week
  4. Zero abandonded call 2 day straight
  5. All Must Goes list traveled
  6. Bonus
  7. 5 quality call completed in a day
  8. Thank-you email from customer
  9. Email AVG first response time below 1 hour
  10. Empty CS bay
  11. 5 Onissue end of week
  12. 5 quality call completed in a day
  13. No missed SSR
  14. Average waiting time under 2 mins
  15. Average waiting time under 2 mins
  16. 98% Email resolved within 1 day
  17. Zero extra charge Onissue end of week
  18. CNTDO - 20 week prior
  19. Zero extra charge Onissue end of week
  20. Zero abandonded call 2 day straight
  21. Thank-you email from customer
  22. 5 quality call completed in a day
  23. All Must Goes list traveled
  24. Thank-you email from customer
  25. Bonus
  26. Empty CS bay
  27. Bonus
  28. 5 Onissue end of week
  29. 5 Onissue end of week
  30. CNTDO - 20 week prior
  31. Bonus
  32. Weekly abandonded call below 5
  33. All Must Goes list traveled
  34. No missed SSR
  35. Weekly abandonded call below 5
  36. Bonus
  37. Email AVG first response time below 1 hour
  38. Average waiting time under 2 mins
  39. 98% Email resolved within 1 day
  40. Zero abandonded call 2 day straight
  41. 98% Email resolved within 1 day
  42. Weekly abandonded call below 5
  43. Empty CS bay
  44. Go to lunch on time
  45. Go to lunch on time
  46. Bonus
  47. Email AVG first response time below 1 hour
  48. CNTDO - 20 week prior