Zero extrachargeOnissue endof weekBonusBonusAll MustGoes listtraveled5 qualitycallcompletedin a day5 Onissueend ofweekZero extrachargeOnissue endof weekGo tolunchon timeEmail AVGfirstresponsetime below 1hourBonusCNTDO -20 weekpriorAveragewaitingtime under2 minsNomissedSSR5 qualitycallcompletedin a dayGo tolunchon timeWeeklyabandondedcall below 5Bonus5 qualitycallcompletedin a dayCNTDO -20 weekprior98% Emailresolvedwithin 1dayAll MustGoes listtraveledEmptyCS bayWeeklyabandondedcall below 5BonusNomissedSSREmptyCS bayThank-you emailfromcustomerAveragewaitingtime under2 mins98% Emailresolvedwithin 1day5 Onissueend ofweekBonusCNTDO -20 weekpriorThank-you emailfromcustomerAll MustGoes listtraveledZeroabandondedcall 2 daystraightZeroabandondedcall 2 daystraightNomissedSSREmail AVGfirstresponsetime below 1hourZero extrachargeOnissue endof weekEmptyCS bayWeeklyabandondedcall below 5Go tolunchon time98% Emailresolvedwithin 1day5 Onissueend ofweekEmail AVGfirstresponsetime below 1hourZeroabandondedcall 2 daystraightThank-you emailfromcustomerAveragewaitingtime under2 minsZero extrachargeOnissue endof weekBonusBonusAll MustGoes listtraveled5 qualitycallcompletedin a day5 Onissueend ofweekZero extrachargeOnissue endof weekGo tolunchon timeEmail AVGfirstresponsetime below 1hourBonusCNTDO -20 weekpriorAveragewaitingtime under2 minsNomissedSSR5 qualitycallcompletedin a dayGo tolunchon timeWeeklyabandondedcall below 5Bonus5 qualitycallcompletedin a dayCNTDO -20 weekprior98% Emailresolvedwithin 1dayAll MustGoes listtraveledEmptyCS bayWeeklyabandondedcall below 5BonusNomissedSSREmptyCS bayThank-you emailfromcustomerAveragewaitingtime under2 mins98% Emailresolvedwithin 1day5 Onissueend ofweekBonusCNTDO -20 weekpriorThank-you emailfromcustomerAll MustGoes listtraveledZeroabandondedcall 2 daystraightZeroabandondedcall 2 daystraightNomissedSSREmail AVGfirstresponsetime below 1hourZero extrachargeOnissue endof weekEmptyCS bayWeeklyabandondedcall below 5Go tolunchon time98% Emailresolvedwithin 1day5 Onissueend ofweekEmail AVGfirstresponsetime below 1hourZeroabandondedcall 2 daystraightThank-you emailfromcustomerAveragewaitingtime under2 mins

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
  1. Zero extra charge Onissue end of week
  2. Bonus
  3. Bonus
  4. All Must Goes list traveled
  5. 5 quality call completed in a day
  6. 5 Onissue end of week
  7. Zero extra charge Onissue end of week
  8. Go to lunch on time
  9. Email AVG first response time below 1 hour
  10. Bonus
  11. CNTDO - 20 week prior
  12. Average waiting time under 2 mins
  13. No missed SSR
  14. 5 quality call completed in a day
  15. Go to lunch on time
  16. Weekly abandonded call below 5
  17. Bonus
  18. 5 quality call completed in a day
  19. CNTDO - 20 week prior
  20. 98% Email resolved within 1 day
  21. All Must Goes list traveled
  22. Empty CS bay
  23. Weekly abandonded call below 5
  24. Bonus
  25. No missed SSR
  26. Empty CS bay
  27. Thank-you email from customer
  28. Average waiting time under 2 mins
  29. 98% Email resolved within 1 day
  30. 5 Onissue end of week
  31. Bonus
  32. CNTDO - 20 week prior
  33. Thank-you email from customer
  34. All Must Goes list traveled
  35. Zero abandonded call 2 day straight
  36. Zero abandonded call 2 day straight
  37. No missed SSR
  38. Email AVG first response time below 1 hour
  39. Zero extra charge Onissue end of week
  40. Empty CS bay
  41. Weekly abandonded call below 5
  42. Go to lunch on time
  43. 98% Email resolved within 1 day
  44. 5 Onissue end of week
  45. Email AVG first response time below 1 hour
  46. Zero abandonded call 2 day straight
  47. Thank-you email from customer
  48. Average waiting time under 2 mins