All MustGoes listtraveledThank-you emailfromcustomerEmptyCS bayWeeklyabandondedcall below 598% Emailresolvedwithin 1dayGo tolunchon timeZeroabandondedcall 2 daystraightBonus98% Emailresolvedwithin 1dayCNTDO -20 weekpriorAveragewaitingtime under2 minsWeeklyabandondedcall below 55 Onissueend ofweekBonusAll MustGoes listtraveledBonusZero extrachargeOnissue endof weekNomissedSSREmail AVGfirstresponsetime below 1hourEmail AVGfirstresponsetime below 1hour98% Emailresolvedwithin 1dayCNTDO -20 weekprior5 qualitycallcompletedin a dayBonus5 qualitycallcompletedin a dayNomissedSSRCNTDO -20 weekpriorAveragewaitingtime under2 minsAveragewaitingtime under2 minsZeroabandondedcall 2 daystraight5 Onissueend ofweekZero extrachargeOnissue endof weekEmail AVGfirstresponsetime below 1hourEmptyCS bayEmptyCS bayThank-you emailfromcustomerBonusGo tolunchon timeWeeklyabandondedcall below 5Thank-you emailfromcustomerBonusAll MustGoes listtraveledNomissedSSR5 Onissueend ofweek5 qualitycallcompletedin a dayZero extrachargeOnissue endof weekZeroabandondedcall 2 daystraightGo tolunchon timeAll MustGoes listtraveledThank-you emailfromcustomerEmptyCS bayWeeklyabandondedcall below 598% Emailresolvedwithin 1dayGo tolunchon timeZeroabandondedcall 2 daystraightBonus98% Emailresolvedwithin 1dayCNTDO -20 weekpriorAveragewaitingtime under2 minsWeeklyabandondedcall below 55 Onissueend ofweekBonusAll MustGoes listtraveledBonusZero extrachargeOnissue endof weekNomissedSSREmail AVGfirstresponsetime below 1hourEmail AVGfirstresponsetime below 1hour98% Emailresolvedwithin 1dayCNTDO -20 weekprior5 qualitycallcompletedin a dayBonus5 qualitycallcompletedin a dayNomissedSSRCNTDO -20 weekpriorAveragewaitingtime under2 minsAveragewaitingtime under2 minsZeroabandondedcall 2 daystraight5 Onissueend ofweekZero extrachargeOnissue endof weekEmail AVGfirstresponsetime below 1hourEmptyCS bayEmptyCS bayThank-you emailfromcustomerBonusGo tolunchon timeWeeklyabandondedcall below 5Thank-you emailfromcustomerBonusAll MustGoes listtraveledNomissedSSR5 Onissueend ofweek5 qualitycallcompletedin a dayZero extrachargeOnissue endof weekZeroabandondedcall 2 daystraightGo tolunchon time

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. All Must Goes list traveled
  2. Thank-you email from customer
  3. Empty CS bay
  4. Weekly abandonded call below 5
  5. 98% Email resolved within 1 day
  6. Go to lunch on time
  7. Zero abandonded call 2 day straight
  8. Bonus
  9. 98% Email resolved within 1 day
  10. CNTDO - 20 week prior
  11. Average waiting time under 2 mins
  12. Weekly abandonded call below 5
  13. 5 Onissue end of week
  14. Bonus
  15. All Must Goes list traveled
  16. Bonus
  17. Zero extra charge Onissue end of week
  18. No missed SSR
  19. Email AVG first response time below 1 hour
  20. Email AVG first response time below 1 hour
  21. 98% Email resolved within 1 day
  22. CNTDO - 20 week prior
  23. 5 quality call completed in a day
  24. Bonus
  25. 5 quality call completed in a day
  26. No missed SSR
  27. CNTDO - 20 week prior
  28. Average waiting time under 2 mins
  29. Average waiting time under 2 mins
  30. Zero abandonded call 2 day straight
  31. 5 Onissue end of week
  32. Zero extra charge Onissue end of week
  33. Email AVG first response time below 1 hour
  34. Empty CS bay
  35. Empty CS bay
  36. Thank-you email from customer
  37. Bonus
  38. Go to lunch on time
  39. Weekly abandonded call below 5
  40. Thank-you email from customer
  41. Bonus
  42. All Must Goes list traveled
  43. No missed SSR
  44. 5 Onissue end of week
  45. 5 quality call completed in a day
  46. Zero extra charge Onissue end of week
  47. Zero abandonded call 2 day straight
  48. Go to lunch on time