Zeroabandondedcall 2 daystraightCNTDO -20 weekpriorWeeklyabandondedcall below 5Zeroabandondedcall 2 daystraightGo tolunchon timeCNTDO -20 weekpriorCNTDO -20 weekpriorEmail AVGfirstresponsetime below 1hourZero extrachargeOnissue endof week98% Emailresolvedwithin 1dayAveragewaitingtime under2 minsNomissedSSRAveragewaitingtime under2 mins5 Onissueend ofweekEmptyCS bayThank-you emailfromcustomerEmptyCS bay5 qualitycallcompletedin a dayThank-you emailfromcustomerBonus5 Onissueend ofweek98% Emailresolvedwithin 1day5 qualitycallcompletedin a dayBonus5 qualitycallcompletedin a dayAveragewaitingtime under2 minsGo tolunchon timeZero extrachargeOnissue endof weekZeroabandondedcall 2 daystraightAll MustGoes listtraveledBonusGo tolunchon timeEmail AVGfirstresponsetime below 1hour5 Onissueend ofweekBonusWeeklyabandondedcall below 5EmptyCS bay98% Emailresolvedwithin 1dayBonusThank-you emailfromcustomerNomissedSSRBonusNomissedSSREmail AVGfirstresponsetime below 1hourZero extrachargeOnissue endof weekWeeklyabandondedcall below 5All MustGoes listtraveledAll MustGoes listtraveledZeroabandondedcall 2 daystraightCNTDO -20 weekpriorWeeklyabandondedcall below 5Zeroabandondedcall 2 daystraightGo tolunchon timeCNTDO -20 weekpriorCNTDO -20 weekpriorEmail AVGfirstresponsetime below 1hourZero extrachargeOnissue endof week98% Emailresolvedwithin 1dayAveragewaitingtime under2 minsNomissedSSRAveragewaitingtime under2 mins5 Onissueend ofweekEmptyCS bayThank-you emailfromcustomerEmptyCS bay5 qualitycallcompletedin a dayThank-you emailfromcustomerBonus5 Onissueend ofweek98% Emailresolvedwithin 1day5 qualitycallcompletedin a dayBonus5 qualitycallcompletedin a dayAveragewaitingtime under2 minsGo tolunchon timeZero extrachargeOnissue endof weekZeroabandondedcall 2 daystraightAll MustGoes listtraveledBonusGo tolunchon timeEmail AVGfirstresponsetime below 1hour5 Onissueend ofweekBonusWeeklyabandondedcall below 5EmptyCS bay98% Emailresolvedwithin 1dayBonusThank-you emailfromcustomerNomissedSSRBonusNomissedSSREmail AVGfirstresponsetime below 1hourZero extrachargeOnissue endof weekWeeklyabandondedcall below 5All MustGoes listtraveledAll MustGoes listtraveled

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Zero abandonded call 2 day straight
  2. CNTDO - 20 week prior
  3. Weekly abandonded call below 5
  4. Zero abandonded call 2 day straight
  5. Go to lunch on time
  6. CNTDO - 20 week prior
  7. CNTDO - 20 week prior
  8. Email AVG first response time below 1 hour
  9. Zero extra charge Onissue end of week
  10. 98% Email resolved within 1 day
  11. Average waiting time under 2 mins
  12. No missed SSR
  13. Average waiting time under 2 mins
  14. 5 Onissue end of week
  15. Empty CS bay
  16. Thank-you email from customer
  17. Empty CS bay
  18. 5 quality call completed in a day
  19. Thank-you email from customer
  20. Bonus
  21. 5 Onissue end of week
  22. 98% Email resolved within 1 day
  23. 5 quality call completed in a day
  24. Bonus
  25. 5 quality call completed in a day
  26. Average waiting time under 2 mins
  27. Go to lunch on time
  28. Zero extra charge Onissue end of week
  29. Zero abandonded call 2 day straight
  30. All Must Goes list traveled
  31. Bonus
  32. Go to lunch on time
  33. Email AVG first response time below 1 hour
  34. 5 Onissue end of week
  35. Bonus
  36. Weekly abandonded call below 5
  37. Empty CS bay
  38. 98% Email resolved within 1 day
  39. Bonus
  40. Thank-you email from customer
  41. No missed SSR
  42. Bonus
  43. No missed SSR
  44. Email AVG first response time below 1 hour
  45. Zero extra charge Onissue end of week
  46. Weekly abandonded call below 5
  47. All Must Goes list traveled
  48. All Must Goes list traveled