CNTDO -20 weekpriorGo tolunchon timeNomissedSSREmail AVGfirstresponsetime below 1hourEmptyCS bayAveragewaitingtime under2 minsCNTDO -20 weekpriorZero extrachargeOnissue endof weekWeeklyabandondedcall below 55 Onissueend ofweekBonusGo tolunchon timeBonusThank-you emailfromcustomerAll MustGoes listtraveledBonusZeroabandondedcall 2 daystraightAll MustGoes listtraveledEmptyCS bay5 Onissueend ofweekEmail AVGfirstresponsetime below 1hourZeroabandondedcall 2 daystraight98% Emailresolvedwithin 1dayWeeklyabandondedcall below 598% Emailresolvedwithin 1dayAveragewaitingtime under2 mins5 qualitycallcompletedin a day5 qualitycallcompletedin a dayZero extrachargeOnissue endof weekNomissedSSRThank-you emailfromcustomerBonusCNTDO -20 weekpriorGo tolunchon timeNomissedSSREmail AVGfirstresponsetime below 1hourEmptyCS bayAveragewaitingtime under2 minsCNTDO -20 weekpriorZero extrachargeOnissue endof weekWeeklyabandondedcall below 55 Onissueend ofweekBonusGo tolunchon timeBonusThank-you emailfromcustomerAll MustGoes listtraveledBonusZeroabandondedcall 2 daystraightAll MustGoes listtraveledEmptyCS bay5 Onissueend ofweekEmail AVGfirstresponsetime below 1hourZeroabandondedcall 2 daystraight98% Emailresolvedwithin 1dayWeeklyabandondedcall below 598% Emailresolvedwithin 1dayAveragewaitingtime under2 mins5 qualitycallcompletedin a day5 qualitycallcompletedin a dayZero extrachargeOnissue endof weekNomissedSSRThank-you emailfromcustomerBonus

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CNTDO - 20 week prior
  2. Go to lunch on time
  3. No missed SSR
  4. Email AVG first response time below 1 hour
  5. Empty CS bay
  6. Average waiting time under 2 mins
  7. CNTDO - 20 week prior
  8. Zero extra charge Onissue end of week
  9. Weekly abandonded call below 5
  10. 5 Onissue end of week
  11. Bonus
  12. Go to lunch on time
  13. Bonus
  14. Thank-you email from customer
  15. All Must Goes list traveled
  16. Bonus
  17. Zero abandonded call 2 day straight
  18. All Must Goes list traveled
  19. Empty CS bay
  20. 5 Onissue end of week
  21. Email AVG first response time below 1 hour
  22. Zero abandonded call 2 day straight
  23. 98% Email resolved within 1 day
  24. Weekly abandonded call below 5
  25. 98% Email resolved within 1 day
  26. Average waiting time under 2 mins
  27. 5 quality call completed in a day
  28. 5 quality call completed in a day
  29. Zero extra charge Onissue end of week
  30. No missed SSR
  31. Thank-you email from customer
  32. Bonus