BonusEmail AVGfirstresponsetime below 1hourZero extrachargeOnissue endof weekGo tolunchon time5 Onissueend ofweekEmptyCS bayZeroabandondedcall 2 daystraightAveragewaitingtime under2 minsAll MustGoes listtraveledThank-you emailfromcustomerNomissedSSRCNTDO -20 weekpriorBonusWeeklyabandondedcall below 598% Emailresolvedwithin 1day5 qualitycallcompletedin a dayBonusEmail AVGfirstresponsetime below 1hourZero extrachargeOnissue endof weekGo tolunchon time5 Onissueend ofweekEmptyCS bayZeroabandondedcall 2 daystraightAveragewaitingtime under2 minsAll MustGoes listtraveledThank-you emailfromcustomerNomissedSSRCNTDO -20 weekpriorBonusWeeklyabandondedcall below 598% Emailresolvedwithin 1day5 qualitycallcompletedin a day

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Bonus
  2. Email AVG first response time below 1 hour
  3. Zero extra charge Onissue end of week
  4. Go to lunch on time
  5. 5 Onissue end of week
  6. Empty CS bay
  7. Zero abandonded call 2 day straight
  8. Average waiting time under 2 mins
  9. All Must Goes list traveled
  10. Thank-you email from customer
  11. No missed SSR
  12. CNTDO - 20 week prior
  13. Bonus
  14. Weekly abandonded call below 5
  15. 98% Email resolved within 1 day
  16. 5 quality call completed in a day