Weekly abandonded call below 5 Thank- you email from customer Zero abandonded call 2 day straight Empty CS bay 5 Onissue end of week Bonus All Must Goes list traveled Email AVG first response time below 1 hour CNTDO - 20 week prior 5 quality call completed in a day Bonus Zero extra charge Onissue end of week No missed SSR Go to lunch on time Average waiting time under 2 mins 98% Email resolved within 1 day Weekly abandonded call below 5 Thank- you email from customer Zero abandonded call 2 day straight Empty CS bay 5 Onissue end of week Bonus All Must Goes list traveled Email AVG first response time below 1 hour CNTDO - 20 week prior 5 quality call completed in a day Bonus Zero extra charge Onissue end of week No missed SSR Go to lunch on time Average waiting time under 2 mins 98% Email resolved within 1 day
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Weekly abandonded call below 5
Thank-you email from customer
Zero abandonded call 2 day straight
Empty CS bay
5 Onissue end of week
Bonus
All Must Goes list traveled
Email AVG first response time below 1 hour
CNTDO - 20 week prior
5 quality call completed in a day
Bonus
Zero extra charge Onissue end of week
No missed SSR
Go to lunch on time
Average waiting time under 2 mins
98% Email resolved within 1 day