Fair and timely process to resolve an issue To be treated with dignity and respect Use the Telephone if necessary Post the Bill of Rights promote useage Right to File a Complaint Talk to your nurse or doctor in private informed of treatment prior to Right to leave the program Refuse Treatment or medications Receive Care from competent trained staff Protection against dis- crimination Someone to help you understand information Care Kept Private Right to information choose your Provider in PACE network Receive &help create info on Advance Directives Cared about with sincere interest and concern Free! Right to appeal and know the process to Right to be involved in your Care Plan Right to emergency Service Free from Hazardous Procedures Enrollment reviewed and dis- cussed fully Services promote in- dependence To participate or not in ADHC Fair and timely process to resolve an issue To be treated with dignity and respect Use the Telephone if necessary Post the Bill of Rights promote useage Right to File a Complaint Talk to your nurse or doctor in private informed of treatment prior to Right to leave the program Refuse Treatment or medications Receive Care from competent trained staff Protection against dis- crimination Someone to help you understand information Care Kept Private Right to information choose your Provider in PACE network Receive &help create info on Advance Directives Cared about with sincere interest and concern Free! Right to appeal and know the process to Right to be involved in your Care Plan Right to emergency Service Free from Hazardous Procedures Enrollment reviewed and dis- cussed fully Services promote in- dependence To participate or not in ADHC
(Print)
Fair and timely process to resolve an issue
To be treated with dignity and respect
Use the Telephone if necessary
Post the Bill of Rights promote useage
Right to File a Complaint
Talk to your nurse or doctor in private
informed of treatment prior to
Right to leave the program
Refuse Treatment or medications
Receive Care from competent trained staff
Protection against dis-crimination
Someone to help you understand information
Care Kept Private
Right to information
choose your Provider in PACE network
Receive &help create info on Advance Directives
Cared about with sincere interest and concern
Free!
Right to appeal and know the process to
Right to be involved in your Care Plan
Right to emergency Service
Free from Hazardous Procedures
Enrollment reviewed and dis-cussed fully
Services promote in-dependence
To participate or not in ADHC
