OfferInfoguard3 timesInfoguardTransferShowgenuineappreciationto thecustomerGet 1transferConnectwith theiraddressState " I'mSorry tohear____"Talkabout theweatherTalk tocustomerfrom thesame stateas youSave acustomerfromCancelingReinforcea productMake acusttomerLaughHave fillpointsfor AHTRestate withunderstanding.Offer AfterorderspecialsChechScorecardfor thedayListen toyour evalCallHave FullPoints forACWAskcustomerabout theirweekendShowtrueEmpathyOffer 5servicesin one dayMelaleucaDealsTransferOfferMeladeals5 timesSocre 25-27 on oneof yourevalsHealthSavingofferOfferInfoguard3 timesInfoguardTransferShowgenuineappreciationto thecustomerGet 1transferConnectwith theiraddressState " I'mSorry tohear____"Talkabout theweatherTalk tocustomerfrom thesame stateas youSave acustomerfromCancelingReinforcea productMake acusttomerLaughHave fillpointsfor AHTRestate withunderstanding.Offer AfterorderspecialsChechScorecardfor thedayListen toyour evalCallHave FullPoints forACWAskcustomerabout theirweekendShowtrueEmpathyOffer 5servicesin one dayMelaleucaDealsTransferOfferMeladeals5 timesSocre 25-27 on oneof yourevalsHealthSavingoffer

- Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
N
4
I
5
N
6
B
7
I
8
G
9
N
10
O
11
G
12
G
13
O
14
G
15
O
16
G
17
I
18
N
19
I
20
I
21
B
22
B
23
B
24
O
  1. B-Offer Infoguard 3 times
  2. O- Infoguard Transfer
  3. N-Show genuine appreciation to the customer
  4. I-Get 1 transfer
  5. N-Connect with their address
  6. B-State " I'm Sorry to hear____"
  7. I-Talk about the weather
  8. G-Talk to customer from the same state as you
  9. N-Save a customer from Canceling
  10. O-Reinforce a product
  11. G-Make a custtomer Laugh
  12. G-Have fill points for AHT
  13. O-Restate with understanding.
  14. G-Offer After order specials
  15. O-Chech Scorecard for the day
  16. G-Listen to your eval Call
  17. I-Have Full Points for ACW
  18. N-Ask customer about their weekend
  19. I-Show true Empathy
  20. I-Offer 5 services in one day
  21. B-Melaleuca Deals Transfer
  22. B-Offer Meladeals 5 times
  23. B-Socre 25-27 on one of your evals
  24. O-Health Saving offer