HealthSavingofferRestate withunderstanding.Askcustomerabout theirweekendHave FullPoints forACWOffer 5servicesin one dayMake acusttomerLaughOffer AfterorderspecialsConnectwith theiraddressHave fillpointsfor AHTGet 1transferShowgenuineappreciationto thecustomerInfoguardTransferShowtrueEmpathySocre 25-27 on oneof yourevalsTalk tocustomerfrom thesame stateas youOfferMeladeals5 timesOfferInfoguard3 timesMelaleucaDealsTransferChechScorecardfor thedayListen toyour evalCallReinforcea productState " I'mSorry tohear____"Talkabout theweatherSave acustomerfromCancelingHealthSavingofferRestate withunderstanding.Askcustomerabout theirweekendHave FullPoints forACWOffer 5servicesin one dayMake acusttomerLaughOffer AfterorderspecialsConnectwith theiraddressHave fillpointsfor AHTGet 1transferShowgenuineappreciationto thecustomerInfoguardTransferShowtrueEmpathySocre 25-27 on oneof yourevalsTalk tocustomerfrom thesame stateas youOfferMeladeals5 timesOfferInfoguard3 timesMelaleucaDealsTransferChechScorecardfor thedayListen toyour evalCallReinforcea productState " I'mSorry tohear____"Talkabout theweatherSave acustomerfromCanceling

- Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
N
4
I
5
I
6
G
7
G
8
N
9
G
10
I
11
N
12
O
13
I
14
B
15
G
16
B
17
B
18
B
19
O
20
G
21
O
22
B
23
I
24
N
  1. O-Health Saving offer
  2. O-Restate with understanding.
  3. N-Ask customer about their weekend
  4. I-Have Full Points for ACW
  5. I-Offer 5 services in one day
  6. G-Make a custtomer Laugh
  7. G-Offer After order specials
  8. N-Connect with their address
  9. G-Have fill points for AHT
  10. I-Get 1 transfer
  11. N-Show genuine appreciation to the customer
  12. O- Infoguard Transfer
  13. I-Show true Empathy
  14. B-Socre 25-27 on one of your evals
  15. G-Talk to customer from the same state as you
  16. B-Offer Meladeals 5 times
  17. B-Offer Infoguard 3 times
  18. B-Melaleuca Deals Transfer
  19. O-Chech Scorecard for the day
  20. G-Listen to your eval Call
  21. O-Reinforce a product
  22. B-State " I'm Sorry to hear____"
  23. I-Talk about the weather
  24. N-Save a customer from Canceling