Impacted achatter in apositivewayMy ACRwas atleast 85%last weekI providedempathy toall mycustomersthis weekI had agooddaySkipped mywrap up timeon phoneswhen it wasn'tneededCame in witha smile anda positiveattitudeImpacteda caller ina positivewayLearnedsomethingnew about ateam memberthis weekI helped ateammembertoday with aquestionI arrived towork on timeevery day forthe month ofJuneI answered ateam membersquestion inTeams chat atleast 3 times thisweekReceived100% onQA in JulyMy scheduleadherencewas at least92% lastweekReceived atleast 3 'thumbsup' on 1 dayfrom customerson chatsMyavailabilitywas atleast 65%I wasopen toreceivingfeedbackArrived to allStandups ontime lastweekLearnedsomethingnew todayI helped witha teammembersnotificationsthis weekI gave acomplimentto a teammemberI helped theother team(early shift) withat least 2notificationsthis weekI helpedsomeonethrough atoughsituationMadesomeonesmiletodayI went aboveand beyondfor acustomerthis weekImpacted achatter in apositivewayMy ACRwas atleast 85%last weekI providedempathy toall mycustomersthis weekI had agooddaySkipped mywrap up timeon phoneswhen it wasn'tneededCame in witha smile anda positiveattitudeImpacteda caller ina positivewayLearnedsomethingnew about ateam memberthis weekI helped ateammembertoday with aquestionI arrived towork on timeevery day forthe month ofJuneI answered ateam membersquestion inTeams chat atleast 3 times thisweekReceived100% onQA in JulyMy scheduleadherencewas at least92% lastweekReceived atleast 3 'thumbsup' on 1 dayfrom customerson chatsMyavailabilitywas atleast 65%I wasopen toreceivingfeedbackArrived to allStandups ontime lastweekLearnedsomethingnew todayI helped witha teammembersnotificationsthis weekI gave acomplimentto a teammemberI helped theother team(early shift) withat least 2notificationsthis weekI helpedsomeonethrough atoughsituationMadesomeonesmiletodayI went aboveand beyondfor acustomerthis week

Web Accountability - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Impacted a chatter in a positive way
  2. My ACR was at least 85% last week
  3. I provided empathy to all my customers this week
  4. I had a good day
  5. Skipped my wrap up time on phones when it wasn't needed
  6. Came in with a smile and a positive attitude
  7. Impacted a caller in a positive way
  8. Learned something new about a team member this week
  9. I helped a team member today with a question
  10. I arrived to work on time every day for the month of June
  11. I answered a team members question in Teams chat at least 3 times this week
  12. Received 100% on QA in July
  13. My schedule adherence was at least 92% last week
  14. Received at least 3 'thumbs up' on 1 day from customers on chats
  15. My availability was at least 65%
  16. I was open to receiving feedback
  17. Arrived to all Standups on time last week
  18. Learned something new today
  19. I helped with a team members notifications this week
  20. I gave a compliment to a team member
  21. I helped the other team (early shift) with at least 2 notifications this week
  22. I helped someone through a tough situation
  23. Made someone smile today
  24. I went above and beyond for a customer this week