Have acustomercall in andreference acase number Schedule anoutboundcall with acustomer CloudPasswordReset Resolve anHJ/HB casewith an ErrorMessage Have acustomercall/chat in onbehalf ofsomeone else Give 3AssistsGet three“10”SurveyScores Scavenger Huntstarting inV:\Eric.DomenicSmith\Receive3assists Update/InstallHeavyBid orHeavyJob Send a follow-up email to acustomer witharticlesattached TroubleshootingDIS or TrueUpCase MissingTime CardCase Give 3recognitionsin Paycor Schedule acareer devmeeting withAddison CreateanArticle Have acustomercall in andreference acase number Schedule anoutboundcall with acustomer CloudPasswordReset Resolve anHJ/HB casewith an ErrorMessage Have acustomercall/chat in onbehalf ofsomeone else Give 3AssistsGet three“10”SurveyScores Scavenger Huntstarting inV:\Eric.DomenicSmith\Receive3assists Update/InstallHeavyBid orHeavyJob Send a follow-up email to acustomer witharticlesattached TroubleshootingDIS or TrueUpCase MissingTime CardCase Give 3recognitionsin Paycor Schedule acareer devmeeting withAddison CreateanArticle 

HCSS CORE Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a customer call in and reference a case number
  2. Schedule an outbound call with a customer
  3. Cloud Password Reset
  4. Resolve an HJ/HB case with an Error Message
  5. Have a customer call/chat in on behalf of someone else
  6. Give 3 Assists
  7. Get three “10” Survey Scores
  8. Scavenger Hunt starting in V:\Eric.DomenicSmith\
  9. Receive 3 assists
  10. Update/Install HeavyBid or HeavyJob
  11. Send a follow-up email to a customer with articles attached
  12. Troubleshooting DIS or TrueUp Case
  13. Missing Time Card Case
  14. Give 3 recognitions in Paycor
  15. Schedule a career dev meeting with Addison
  16. Create an Article