Schedule acareer devmeeting withAddison CloudPasswordReset Get three“10”SurveyScores Have acustomercall/chat in onbehalf ofsomeone else Have acustomercall in andreference acase number Give 3AssistsMissingTime CardCase Resolve anHJ/HB casewith an ErrorMessage Update/InstallHeavyBid orHeavyJob CreateanArticle Scavenger Huntstarting inV:\Eric.DomenicSmith\Schedule anoutboundcall with acustomer TroubleshootingDIS or TrueUpCase Send a follow-up email to acustomer witharticlesattached Give 3recognitionsin Paycor Receive3assists Schedule acareer devmeeting withAddison CloudPasswordReset Get three“10”SurveyScores Have acustomercall/chat in onbehalf ofsomeone else Have acustomercall in andreference acase number Give 3AssistsMissingTime CardCase Resolve anHJ/HB casewith an ErrorMessage Update/InstallHeavyBid orHeavyJob CreateanArticle Scavenger Huntstarting inV:\Eric.DomenicSmith\Schedule anoutboundcall with acustomer TroubleshootingDIS or TrueUpCase Send a follow-up email to acustomer witharticlesattached Give 3recognitionsin Paycor Receive3assists 

HCSS CORE Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule a career dev meeting with Addison
  2. Cloud Password Reset
  3. Get three “10” Survey Scores
  4. Have a customer call/chat in on behalf of someone else
  5. Have a customer call in and reference a case number
  6. Give 3 Assists
  7. Missing Time Card Case
  8. Resolve an HJ/HB case with an Error Message
  9. Update/Install HeavyBid or HeavyJob
  10. Create an Article
  11. Scavenger Hunt starting in V:\Eric.DomenicSmith\
  12. Schedule an outbound call with a customer
  13. Troubleshooting DIS or TrueUp Case
  14. Send a follow-up email to a customer with articles attached
  15. Give 3 recognitions in Paycor
  16. Receive 3 assists