Have acustomercall in andreference acase number Update/InstallHeavyBid orHeavyJob Give 3recognitionsin Paycor Have acustomercall/chat in onbehalf ofsomeone else Give 3AssistsCloudPasswordReset Send a follow-up email to acustomer witharticlesattached Receive3assists TroubleshootingDIS or TrueUpCase Schedule anoutboundcall with acustomer CreateanArticle Get three“10”SurveyScores Scavenger Huntstarting inV:\Eric.DomenicSmith\Resolve anHJ/HB casewith an ErrorMessage Schedule acareer devmeeting withAddison MissingTime CardCase Have acustomercall in andreference acase number Update/InstallHeavyBid orHeavyJob Give 3recognitionsin Paycor Have acustomercall/chat in onbehalf ofsomeone else Give 3AssistsCloudPasswordReset Send a follow-up email to acustomer witharticlesattached Receive3assists TroubleshootingDIS or TrueUpCase Schedule anoutboundcall with acustomer CreateanArticle Get three“10”SurveyScores Scavenger Huntstarting inV:\Eric.DomenicSmith\Resolve anHJ/HB casewith an ErrorMessage Schedule acareer devmeeting withAddison MissingTime CardCase 

HCSS CORE Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a customer call in and reference a case number
  2. Update/Install HeavyBid or HeavyJob
  3. Give 3 recognitions in Paycor
  4. Have a customer call/chat in on behalf of someone else
  5. Give 3 Assists
  6. Cloud Password Reset
  7. Send a follow-up email to a customer with articles attached
  8. Receive 3 assists
  9. Troubleshooting DIS or TrueUp Case
  10. Schedule an outbound call with a customer
  11. Create an Article
  12. Get three “10” Survey Scores
  13. Scavenger Hunt starting in V:\Eric.DomenicSmith\
  14. Resolve an HJ/HB case with an Error Message
  15. Schedule a career dev meeting with Addison
  16. Missing Time Card Case