Have acustomercall in andreference acase number Get three“10”SurveyScores CreateanArticle Schedule acareer devmeeting withAddison Receive3assists TroubleshootingDIS or TrueUpCase Give 3recognitionsin Paycor Have acustomercall/chat in onbehalf ofsomeone else Schedule anoutboundcall with acustomer Scavenger Huntstarting inV:\Eric.DomenicSmith\Give 3AssistsCloudPasswordReset Resolve anHJ/HB casewith an ErrorMessage Update/InstallHeavyBid orHeavyJob MissingTime CardCase Send a follow-up email to acustomer witharticlesattached Have acustomercall in andreference acase number Get three“10”SurveyScores CreateanArticle Schedule acareer devmeeting withAddison Receive3assists TroubleshootingDIS or TrueUpCase Give 3recognitionsin Paycor Have acustomercall/chat in onbehalf ofsomeone else Schedule anoutboundcall with acustomer Scavenger Huntstarting inV:\Eric.DomenicSmith\Give 3AssistsCloudPasswordReset Resolve anHJ/HB casewith an ErrorMessage Update/InstallHeavyBid orHeavyJob MissingTime CardCase Send a follow-up email to acustomer witharticlesattached 

HCSS CORE Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a customer call in and reference a case number
  2. Get three “10” Survey Scores
  3. Create an Article
  4. Schedule a career dev meeting with Addison
  5. Receive 3 assists
  6. Troubleshooting DIS or TrueUp Case
  7. Give 3 recognitions in Paycor
  8. Have a customer call/chat in on behalf of someone else
  9. Schedule an outbound call with a customer
  10. Scavenger Hunt starting in V:\Eric.DomenicSmith\
  11. Give 3 Assists
  12. Cloud Password Reset
  13. Resolve an HJ/HB case with an Error Message
  14. Update/Install HeavyBid or HeavyJob
  15. Missing Time Card Case
  16. Send a follow-up email to a customer with articles attached