Schedule acareer devmeeting withAddison Have acustomercall/chat in onbehalf ofsomeone else Get three“10”SurveyScores Update/InstallHeavyBid orHeavyJob CloudPasswordReset MissingTime CardCase Scavenger Huntstarting inV:\Eric.DomenicSmith\CreateanArticle TroubleshootingDIS or TrueUpCase Schedule anoutboundcall with acustomer Receive3assists Send a follow-up email to acustomer witharticlesattached Give 3AssistsGive 3recognitionsin Paycor Have acustomercall in andreference acase number Resolve anHJ/HB casewith an ErrorMessage Schedule acareer devmeeting withAddison Have acustomercall/chat in onbehalf ofsomeone else Get three“10”SurveyScores Update/InstallHeavyBid orHeavyJob CloudPasswordReset MissingTime CardCase Scavenger Huntstarting inV:\Eric.DomenicSmith\CreateanArticle TroubleshootingDIS or TrueUpCase Schedule anoutboundcall with acustomer Receive3assists Send a follow-up email to acustomer witharticlesattached Give 3AssistsGive 3recognitionsin Paycor Have acustomercall in andreference acase number Resolve anHJ/HB casewith an ErrorMessage 

HCSS CORE Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule a career dev meeting with Addison
  2. Have a customer call/chat in on behalf of someone else
  3. Get three “10” Survey Scores
  4. Update/Install HeavyBid or HeavyJob
  5. Cloud Password Reset
  6. Missing Time Card Case
  7. Scavenger Hunt starting in V:\Eric.DomenicSmith\
  8. Create an Article
  9. Troubleshooting DIS or TrueUp Case
  10. Schedule an outbound call with a customer
  11. Receive 3 assists
  12. Send a follow-up email to a customer with articles attached
  13. Give 3 Assists
  14. Give 3 recognitions in Paycor
  15. Have a customer call in and reference a case number
  16. Resolve an HJ/HB case with an Error Message