TroubleshootingDIS or TrueUpCase Give 3AssistsHave acustomercall/chat in onbehalf ofsomeone else CloudPasswordReset Receive3assists Get three“10”SurveyScores Update/InstallHeavyBid orHeavyJob Give 3recognitionsin Paycor Schedule anoutboundcall with acustomer MissingTime CardCase Have acustomercall in andreference acase number Send a follow-up email to acustomer witharticlesattached Schedule acareer devmeeting withAddison Scavenger Huntstarting inV:\Eric.DomenicSmith\Resolve anHJ/HB casewith an ErrorMessage CreateanArticle TroubleshootingDIS or TrueUpCase Give 3AssistsHave acustomercall/chat in onbehalf ofsomeone else CloudPasswordReset Receive3assists Get three“10”SurveyScores Update/InstallHeavyBid orHeavyJob Give 3recognitionsin Paycor Schedule anoutboundcall with acustomer MissingTime CardCase Have acustomercall in andreference acase number Send a follow-up email to acustomer witharticlesattached Schedule acareer devmeeting withAddison Scavenger Huntstarting inV:\Eric.DomenicSmith\Resolve anHJ/HB casewith an ErrorMessage CreateanArticle 

HCSS CORE Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Troubleshooting DIS or TrueUp Case
  2. Give 3 Assists
  3. Have a customer call/chat in on behalf of someone else
  4. Cloud Password Reset
  5. Receive 3 assists
  6. Get three “10” Survey Scores
  7. Update/Install HeavyBid or HeavyJob
  8. Give 3 recognitions in Paycor
  9. Schedule an outbound call with a customer
  10. Missing Time Card Case
  11. Have a customer call in and reference a case number
  12. Send a follow-up email to a customer with articles attached
  13. Schedule a career dev meeting with Addison
  14. Scavenger Hunt starting in V:\Eric.DomenicSmith\
  15. Resolve an HJ/HB case with an Error Message
  16. Create an Article