TroubleshootingDIS or TrueUpCase CreateanArticle Give 3recognitionsin Paycor Give 3AssistsGet three“10”SurveyScores Schedule anoutboundcall with acustomer Scavenger Huntstarting inV:\Eric.DomenicSmith\Resolve anHJ/HB casewith an ErrorMessage Have acustomercall in andreference acase number Send a follow-up email to acustomer witharticlesattached Update/InstallHeavyBid orHeavyJob MissingTime CardCase Receive3assists Have acustomercall/chat in onbehalf ofsomeone else CloudPasswordReset Schedule acareer devmeeting withAddison TroubleshootingDIS or TrueUpCase CreateanArticle Give 3recognitionsin Paycor Give 3AssistsGet three“10”SurveyScores Schedule anoutboundcall with acustomer Scavenger Huntstarting inV:\Eric.DomenicSmith\Resolve anHJ/HB casewith an ErrorMessage Have acustomercall in andreference acase number Send a follow-up email to acustomer witharticlesattached Update/InstallHeavyBid orHeavyJob MissingTime CardCase Receive3assists Have acustomercall/chat in onbehalf ofsomeone else CloudPasswordReset Schedule acareer devmeeting withAddison 

HCSS CORE Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Troubleshooting DIS or TrueUp Case
  2. Create an Article
  3. Give 3 recognitions in Paycor
  4. Give 3 Assists
  5. Get three “10” Survey Scores
  6. Schedule an outbound call with a customer
  7. Scavenger Hunt starting in V:\Eric.DomenicSmith\
  8. Resolve an HJ/HB case with an Error Message
  9. Have a customer call in and reference a case number
  10. Send a follow-up email to a customer with articles attached
  11. Update/Install HeavyBid or HeavyJob
  12. Missing Time Card Case
  13. Receive 3 assists
  14. Have a customer call/chat in on behalf of someone else
  15. Cloud Password Reset
  16. Schedule a career dev meeting with Addison