CreateanArticle CloudPasswordReset Schedule anoutboundcall with acustomer Get three“10”SurveyScores Give 3AssistsMissingTime CardCase Scavenger Huntstarting inV:\Eric.DomenicSmith\Update/InstallHeavyBid orHeavyJob Resolve anHJ/HB casewith an ErrorMessage Have acustomercall in andreference acase number Have acustomercall/chat in onbehalf ofsomeone else Receive3assists Send a follow-up email to acustomer witharticlesattached TroubleshootingDIS or TrueUpCase Give 3recognitionsin Paycor Schedule acareer devmeeting withAddison CreateanArticle CloudPasswordReset Schedule anoutboundcall with acustomer Get three“10”SurveyScores Give 3AssistsMissingTime CardCase Scavenger Huntstarting inV:\Eric.DomenicSmith\Update/InstallHeavyBid orHeavyJob Resolve anHJ/HB casewith an ErrorMessage Have acustomercall in andreference acase number Have acustomercall/chat in onbehalf ofsomeone else Receive3assists Send a follow-up email to acustomer witharticlesattached TroubleshootingDIS or TrueUpCase Give 3recognitionsin Paycor Schedule acareer devmeeting withAddison 

HCSS CORE Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create an Article
  2. Cloud Password Reset
  3. Schedule an outbound call with a customer
  4. Get three “10” Survey Scores
  5. Give 3 Assists
  6. Missing Time Card Case
  7. Scavenger Hunt starting in V:\Eric.DomenicSmith\
  8. Update/Install HeavyBid or HeavyJob
  9. Resolve an HJ/HB case with an Error Message
  10. Have a customer call in and reference a case number
  11. Have a customer call/chat in on behalf of someone else
  12. Receive 3 assists
  13. Send a follow-up email to a customer with articles attached
  14. Troubleshooting DIS or TrueUp Case
  15. Give 3 recognitions in Paycor
  16. Schedule a career dev meeting with Addison