CreateanArticle Update/InstallHeavyBid orHeavyJob Resolve anHJ/HB casewith an ErrorMessage MissingTime CardCase Give 3recognitionsin Paycor Receive3assists Schedule acareer devmeeting withAddison Have acustomercall in andreference acase number Send a follow-up email to acustomer witharticlesattached CloudPasswordReset Get three“10”SurveyScores Give 3AssistsScavenger Huntstarting inV:\Eric.DomenicSmith\Have acustomercall/chat in onbehalf ofsomeone else TroubleshootingDIS or TrueUpCase Schedule anoutboundcall with acustomer CreateanArticle Update/InstallHeavyBid orHeavyJob Resolve anHJ/HB casewith an ErrorMessage MissingTime CardCase Give 3recognitionsin Paycor Receive3assists Schedule acareer devmeeting withAddison Have acustomercall in andreference acase number Send a follow-up email to acustomer witharticlesattached CloudPasswordReset Get three“10”SurveyScores Give 3AssistsScavenger Huntstarting inV:\Eric.DomenicSmith\Have acustomercall/chat in onbehalf ofsomeone else TroubleshootingDIS or TrueUpCase Schedule anoutboundcall with acustomer 

HCSS CORE Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create an Article
  2. Update/Install HeavyBid or HeavyJob
  3. Resolve an HJ/HB case with an Error Message
  4. Missing Time Card Case
  5. Give 3 recognitions in Paycor
  6. Receive 3 assists
  7. Schedule a career dev meeting with Addison
  8. Have a customer call in and reference a case number
  9. Send a follow-up email to a customer with articles attached
  10. Cloud Password Reset
  11. Get three “10” Survey Scores
  12. Give 3 Assists
  13. Scavenger Hunt starting in V:\Eric.DomenicSmith\
  14. Have a customer call/chat in on behalf of someone else
  15. Troubleshooting DIS or TrueUp Case
  16. Schedule an outbound call with a customer