Someonecalls thepharmacy justto ask if theirrefill is readyRx sent tothe wrongSafeway(on 15th)Customershows up ahalf-hour beforeclose right afterit was RTS"Wow I'venever beenhere withouta huge line!""Can't you justgive it to menow?" instead ofwaiting for us toprocess it in 15minutes"I thoughtit alreadywas onAutoFill"Customeris on thephone"Do I haveto wait inlineagain?"Customershows up 1minute beforeclose and it'san antibiotic"Can youcall mewhen it'sready?"Comment onhow "brokenthe medicalsystem inthe USA" is"I'm adoctor/nurse"Customershows up 1minutebefore closeWalgreensputs you onhold for 30+minutes"I've neverpaid thatmuch before"and theydefinitely haveCustomerasks forsomethingin Aisle 15Customer saystheir name isspelled wrong, butit's the just thetruncated line onthe pamphletRebill aprescription withGoodRx and it'smore expensivethan insurance"I don't need thepaperwork" andlater asks aboutthe price or whatthe medicationis"I have aflight in 30minutes"Customerhands you acard that is notan RxInsurance card"I've neverbeen ID'dherebefore"Customershows up forCovid boosterand is notqualifiedCustomeris eatingat thewindowSomeonecalls thepharmacy justto ask if theirrefill is readyRx sent tothe wrongSafeway(on 15th)Customershows up ahalf-hour beforeclose right afterit was RTS"Wow I'venever beenhere withouta huge line!""Can't you justgive it to menow?" instead ofwaiting for us toprocess it in 15minutes"I thoughtit alreadywas onAutoFill"Customeris on thephone"Do I haveto wait inlineagain?"Customershows up 1minute beforeclose and it'san antibiotic"Can youcall mewhen it'sready?"Comment onhow "brokenthe medicalsystem inthe USA" is"I'm adoctor/nurse"Customershows up 1minutebefore closeWalgreensputs you onhold for 30+minutes"I've neverpaid thatmuch before"and theydefinitely haveCustomerasks forsomethingin Aisle 15Customer saystheir name isspelled wrong, butit's the just thetruncated line onthe pamphletRebill aprescription withGoodRx and it'smore expensivethan insurance"I don't need thepaperwork" andlater asks aboutthe price or whatthe medicationis"I have aflight in 30minutes"Customerhands you acard that is notan RxInsurance card"I've neverbeen ID'dherebefore"Customershows up forCovid boosterand is notqualifiedCustomeris eatingat thewindow

A Day at Safeway Pharmacy - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. N-Someone calls the pharmacy just to ask if their refill is ready
  2. B-Rx sent to the wrong Safeway (on 15th)
  3. B-Customer shows up a half-hour before close right after it was RTS
  4. O-"Wow I've never been here without a huge line!"
  5. O-"Can't you just give it to me now?" instead of waiting for us to process it in 15 minutes
  6. B-"I thought it already was on AutoFill"
  7. G-Customer is on the phone
  8. O-"Do I have to wait in line again?"
  9. N-Customer shows up 1 minute before close and it's an antibiotic
  10. N-"Can you call me when it's ready?"
  11. I-Comment on how "broken the medical system in the USA" is
  12. G-"I'm a doctor/nurse"
  13. I-Customer shows up 1 minute before close
  14. G-Walgreens puts you on hold for 30+ minutes
  15. N-"I've never paid that much before" and they definitely have
  16. O-Customer asks for something in Aisle 15
  17. I-Customer says their name is spelled wrong, but it's the just the truncated line on the pamphlet
  18. G-Rebill a prescription with GoodRx and it's more expensive than insurance
  19. B-"I don't need the paperwork" and later asks about the price or what the medication is
  20. B-"I have a flight in 30 minutes"
  21. I-Customer hands you a card that is not an Rx Insurance card
  22. G-"I've never been ID'd here before"
  23. O-Customer shows up for Covid booster and is not qualified
  24. I-Customer is eating at the window