I have dealt with apatient or their familymember who wasfrustrated due to theprocess that they hadto go through beforethey reached me.I haveexperiencedpatients whopersistentlyresist any formof change.I haveexperiencedpatients whointerrupt and talkover me or others.I have dealt withpatients who find itchallenging toaccept feedbackabout theirconditionor treatment.I have beenshouted atandbehavedaggressively.I haveexperiencedpatients whorefuse tocooperate orfollow instructions.I haveencounteredpatients withexcessivedemandsand unrealisticexpectationsI haveencounteredpatients whoengagein constantcomplaining.I have dealt with apatient or their familymember who wasfrustrated due to theprocess that they hadto go through beforethey reached me.I haveexperiencedpatients whopersistentlyresist any formof change.I haveexperiencedpatients whointerrupt and talkover me or others.I have dealt withpatients who find itchallenging toaccept feedbackabout theirconditionor treatment.I have beenshouted atandbehavedaggressively.I haveexperiencedpatients whorefuse tocooperate orfollow instructions.I haveencounteredpatients withexcessivedemandsand unrealisticexpectationsI haveencounteredpatients whoengagein constantcomplaining.

Dealing with Difficult People Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I have dealt with a patient or their family member who was frustrated due to the process that they had to go through before they reached me.
  2. I have experienced patients who persistently resist any form of change.
  3. I have experienced patients who interrupt and talk over me or others.
  4. I have dealt with patients who find it challenging to accept feedback about their condition or treatment.
  5. I have been shouted at and behaved aggressively.
  6. I have experienced patients who refuse to cooperate or follow instructions.
  7. I have encountered patients with excessive demands and unrealistic expectations
  8. I have encountered patients who engage in constant complaining.