(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
I have dealt with a
patient or their family
member who was
frustrated due to the
process that they had
to go through before
they reached me.
I have encountered
patients who engage
in constant
complaining.
I have dealt with patients who find it challenging to accept feedback about their condition
or treatment.
I have experienced patients who refuse to cooperate or follow instructions.
I have been
shouted at and
behaved
aggressively.
I have encountered
patients with
excessive demands
and unrealistic
expectations
I have
experienced
patients who
interrupt and talk
over me or others.
I have experienced patients who
persistently resist any form of change.
