Schedule anoutboundcall with acustomerGive 3AssistsTroubleshootingDIS or TrueUpCaseHave acustomercall in andreference acase numberScavenger Huntstarting inV:\Eric.DomenicSmith\Attemptto Publishan ArticleGet three“10”SurveyScoresReceive3assistsMissingTime CardCaseSend a follow-up email to acustomer witharticlesattachedGive 3recognitionsin PaycorSchedule acareer devmeeting withAddisonResolve anHJ/HB casewith an ErrorMessageUpdate/InstallHeavyBid orHeavyJobHave acustomercall/chat in onbehalf ofsomeone elseCloudPasswordResetSchedule anoutboundcall with acustomerGive 3AssistsTroubleshootingDIS or TrueUpCaseHave acustomercall in andreference acase numberScavenger Huntstarting inV:\Eric.DomenicSmith\Attemptto Publishan ArticleGet three“10”SurveyScoresReceive3assistsMissingTime CardCaseSend a follow-up email to acustomer witharticlesattachedGive 3recognitionsin PaycorSchedule acareer devmeeting withAddisonResolve anHJ/HB casewith an ErrorMessageUpdate/InstallHeavyBid orHeavyJobHave acustomercall/chat in onbehalf ofsomeone elseCloudPasswordReset

HCSS Support Bingo Core - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule an outbound call with a customer
  2. Give 3 Assists
  3. Troubleshooting DIS or TrueUp Case
  4. Have a customer call in and reference a case number
  5. Scavenger Hunt starting in V:\Eric.DomenicSmith\
  6. Attempt to Publish an Article
  7. Get three “10” Survey Scores
  8. Receive 3 assists
  9. Missing Time Card Case
  10. Send a follow-up email to a customer with articles attached
  11. Give 3 recognitions in Paycor
  12. Schedule a career dev meeting with Addison
  13. Resolve an HJ/HB case with an Error Message
  14. Update/Install HeavyBid or HeavyJob
  15. Have a customer call/chat in on behalf of someone else
  16. Cloud Password Reset