Resolve anHJ/HB casewith an ErrorMessageGive 3AssistsUpdate/InstallHeavyBid orHeavyJobScavenger Huntstarting inV:\Eric.DomenicSmith\Attemptto Publishan ArticleSchedule acareer devmeeting withAddisonTroubleshootingDIS or TrueUpCaseGive 3recognitionsin PaycorHave acustomercall in andreference acase numberReceive3assistsGet three“10”SurveyScoresCloudPasswordResetSend a follow-up email to acustomer witharticlesattachedMissingTime CardCaseSchedule anoutboundcall with acustomerHave acustomercall/chat in onbehalf ofsomeone elseResolve anHJ/HB casewith an ErrorMessageGive 3AssistsUpdate/InstallHeavyBid orHeavyJobScavenger Huntstarting inV:\Eric.DomenicSmith\Attemptto Publishan ArticleSchedule acareer devmeeting withAddisonTroubleshootingDIS or TrueUpCaseGive 3recognitionsin PaycorHave acustomercall in andreference acase numberReceive3assistsGet three“10”SurveyScoresCloudPasswordResetSend a follow-up email to acustomer witharticlesattachedMissingTime CardCaseSchedule anoutboundcall with acustomerHave acustomercall/chat in onbehalf ofsomeone else

HCSS Support Bingo Core - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolve an HJ/HB case with an Error Message
  2. Give 3 Assists
  3. Update/Install HeavyBid or HeavyJob
  4. Scavenger Hunt starting in V:\Eric.DomenicSmith\
  5. Attempt to Publish an Article
  6. Schedule a career dev meeting with Addison
  7. Troubleshooting DIS or TrueUp Case
  8. Give 3 recognitions in Paycor
  9. Have a customer call in and reference a case number
  10. Receive 3 assists
  11. Get three “10” Survey Scores
  12. Cloud Password Reset
  13. Send a follow-up email to a customer with articles attached
  14. Missing Time Card Case
  15. Schedule an outbound call with a customer
  16. Have a customer call/chat in on behalf of someone else