Give 3AssistsCloudPasswordResetScavenger Huntstarting inV:\Eric.DomenicSmith\Have acustomercall in andreference acase numberSend a follow-up email to acustomer witharticlesattachedSchedule acareer devmeeting withAddisonGive 3recognitionsin PaycorHave acustomercall/chat in onbehalf ofsomeone elseUpdate/InstallHeavyBid orHeavyJobAttemptto Publishan ArticleTroubleshootingDIS or TrueUpCaseResolve anHJ/HB casewith an ErrorMessageReceive3assistsGet three“10”SurveyScoresMissingTime CardCaseSchedule anoutboundcall with acustomerGive 3AssistsCloudPasswordResetScavenger Huntstarting inV:\Eric.DomenicSmith\Have acustomercall in andreference acase numberSend a follow-up email to acustomer witharticlesattachedSchedule acareer devmeeting withAddisonGive 3recognitionsin PaycorHave acustomercall/chat in onbehalf ofsomeone elseUpdate/InstallHeavyBid orHeavyJobAttemptto Publishan ArticleTroubleshootingDIS or TrueUpCaseResolve anHJ/HB casewith an ErrorMessageReceive3assistsGet three“10”SurveyScoresMissingTime CardCaseSchedule anoutboundcall with acustomer

HCSS Support Bingo Core - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give 3 Assists
  2. Cloud Password Reset
  3. Scavenger Hunt starting in V:\Eric.DomenicSmith\
  4. Have a customer call in and reference a case number
  5. Send a follow-up email to a customer with articles attached
  6. Schedule a career dev meeting with Addison
  7. Give 3 recognitions in Paycor
  8. Have a customer call/chat in on behalf of someone else
  9. Update/Install HeavyBid or HeavyJob
  10. Attempt to Publish an Article
  11. Troubleshooting DIS or TrueUp Case
  12. Resolve an HJ/HB case with an Error Message
  13. Receive 3 assists
  14. Get three “10” Survey Scores
  15. Missing Time Card Case
  16. Schedule an outbound call with a customer