Send a follow-up email to acustomer witharticlesattachedResolve anHJ/HB casewith an ErrorMessageGive 3recognitionsin PaycorSchedule acareer devmeeting withAddisonReceive3assistsTroubleshootingDIS or TrueUpCaseGive 3AssistsScavenger Huntstarting inV:\Eric.DomenicSmith\CloudPasswordResetAttemptto Publishan ArticleGet three“10”SurveyScoresMissingTime CardCaseHave acustomercall in andreference acase numberUpdate/InstallHeavyBid orHeavyJobHave acustomercall/chat in onbehalf ofsomeone elseSchedule anoutboundcall with acustomerSend a follow-up email to acustomer witharticlesattachedResolve anHJ/HB casewith an ErrorMessageGive 3recognitionsin PaycorSchedule acareer devmeeting withAddisonReceive3assistsTroubleshootingDIS or TrueUpCaseGive 3AssistsScavenger Huntstarting inV:\Eric.DomenicSmith\CloudPasswordResetAttemptto Publishan ArticleGet three“10”SurveyScoresMissingTime CardCaseHave acustomercall in andreference acase numberUpdate/InstallHeavyBid orHeavyJobHave acustomercall/chat in onbehalf ofsomeone elseSchedule anoutboundcall with acustomer

HCSS Support Bingo Core - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a follow-up email to a customer with articles attached
  2. Resolve an HJ/HB case with an Error Message
  3. Give 3 recognitions in Paycor
  4. Schedule a career dev meeting with Addison
  5. Receive 3 assists
  6. Troubleshooting DIS or TrueUp Case
  7. Give 3 Assists
  8. Scavenger Hunt starting in V:\Eric.DomenicSmith\
  9. Cloud Password Reset
  10. Attempt to Publish an Article
  11. Get three “10” Survey Scores
  12. Missing Time Card Case
  13. Have a customer call in and reference a case number
  14. Update/Install HeavyBid or HeavyJob
  15. Have a customer call/chat in on behalf of someone else
  16. Schedule an outbound call with a customer