Give 3AssistsSchedule acareer devmeeting withAddisonAttemptto Publishan ArticleSend a follow-up email to acustomer witharticlesattachedCloudPasswordResetScavenger Huntstarting inV:\Eric.DomenicSmith\MissingTime CardCaseHave acustomercall/chat in onbehalf ofsomeone elseHave acustomercall in andreference acase numberGive 3recognitionsin PaycorTroubleshootingDIS or TrueUpCaseResolve anHJ/HB casewith an ErrorMessageGet three“10”SurveyScoresSchedule anoutboundcall with acustomerReceive3assistsUpdate/InstallHeavyBid orHeavyJobGive 3AssistsSchedule acareer devmeeting withAddisonAttemptto Publishan ArticleSend a follow-up email to acustomer witharticlesattachedCloudPasswordResetScavenger Huntstarting inV:\Eric.DomenicSmith\MissingTime CardCaseHave acustomercall/chat in onbehalf ofsomeone elseHave acustomercall in andreference acase numberGive 3recognitionsin PaycorTroubleshootingDIS or TrueUpCaseResolve anHJ/HB casewith an ErrorMessageGet three“10”SurveyScoresSchedule anoutboundcall with acustomerReceive3assistsUpdate/InstallHeavyBid orHeavyJob

HCSS Support Bingo Core - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give 3 Assists
  2. Schedule a career dev meeting with Addison
  3. Attempt to Publish an Article
  4. Send a follow-up email to a customer with articles attached
  5. Cloud Password Reset
  6. Scavenger Hunt starting in V:\Eric.DomenicSmith\
  7. Missing Time Card Case
  8. Have a customer call/chat in on behalf of someone else
  9. Have a customer call in and reference a case number
  10. Give 3 recognitions in Paycor
  11. Troubleshooting DIS or TrueUp Case
  12. Resolve an HJ/HB case with an Error Message
  13. Get three “10” Survey Scores
  14. Schedule an outbound call with a customer
  15. Receive 3 assists
  16. Update/Install HeavyBid or HeavyJob