Receive3assistsSchedule anoutboundcall with acustomerScavenger Huntstarting inV:\Eric.DomenicSmith\MissingTime CardCaseAttemptto Publishan ArticleHave acustomercall in andreference acase numberGet three“10”SurveyScoresSend a follow-up email to acustomer witharticlesattachedTroubleshootingDIS or TrueUpCaseUpdate/InstallHeavyBid orHeavyJobGive 3recognitionsin PaycorCloudPasswordResetGive 3AssistsHave acustomercall/chat in onbehalf ofsomeone elseResolve anHJ/HB casewith an ErrorMessageSchedule acareer devmeeting withAddisonReceive3assistsSchedule anoutboundcall with acustomerScavenger Huntstarting inV:\Eric.DomenicSmith\MissingTime CardCaseAttemptto Publishan ArticleHave acustomercall in andreference acase numberGet three“10”SurveyScoresSend a follow-up email to acustomer witharticlesattachedTroubleshootingDIS or TrueUpCaseUpdate/InstallHeavyBid orHeavyJobGive 3recognitionsin PaycorCloudPasswordResetGive 3AssistsHave acustomercall/chat in onbehalf ofsomeone elseResolve anHJ/HB casewith an ErrorMessageSchedule acareer devmeeting withAddison

HCSS Support Bingo Core - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Receive 3 assists
  2. Schedule an outbound call with a customer
  3. Scavenger Hunt starting in V:\Eric.DomenicSmith\
  4. Missing Time Card Case
  5. Attempt to Publish an Article
  6. Have a customer call in and reference a case number
  7. Get three “10” Survey Scores
  8. Send a follow-up email to a customer with articles attached
  9. Troubleshooting DIS or TrueUp Case
  10. Update/Install HeavyBid or HeavyJob
  11. Give 3 recognitions in Paycor
  12. Cloud Password Reset
  13. Give 3 Assists
  14. Have a customer call/chat in on behalf of someone else
  15. Resolve an HJ/HB case with an Error Message
  16. Schedule a career dev meeting with Addison