MissingTime CardCaseAttemptto Publishan ArticleUpdate/InstallHeavyBid orHeavyJobTroubleshootingDIS or TrueUpCaseGive 3recognitionsin PaycorCloudPasswordResetScavenger Huntstarting inV:\Eric.DomenicSmith\Have acustomercall/chat in onbehalf ofsomeone elseSchedule anoutboundcall with acustomerSend a follow-up email to acustomer witharticlesattachedHave acustomercall in andreference acase numberGet three“10”SurveyScoresSchedule acareer devmeeting withAddisonReceive3assistsResolve anHJ/HB casewith an ErrorMessageGive 3AssistsMissingTime CardCaseAttemptto Publishan ArticleUpdate/InstallHeavyBid orHeavyJobTroubleshootingDIS or TrueUpCaseGive 3recognitionsin PaycorCloudPasswordResetScavenger Huntstarting inV:\Eric.DomenicSmith\Have acustomercall/chat in onbehalf ofsomeone elseSchedule anoutboundcall with acustomerSend a follow-up email to acustomer witharticlesattachedHave acustomercall in andreference acase numberGet three“10”SurveyScoresSchedule acareer devmeeting withAddisonReceive3assistsResolve anHJ/HB casewith an ErrorMessageGive 3Assists

HCSS Support Bingo Core - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Missing Time Card Case
  2. Attempt to Publish an Article
  3. Update/Install HeavyBid or HeavyJob
  4. Troubleshooting DIS or TrueUp Case
  5. Give 3 recognitions in Paycor
  6. Cloud Password Reset
  7. Scavenger Hunt starting in V:\Eric.DomenicSmith\
  8. Have a customer call/chat in on behalf of someone else
  9. Schedule an outbound call with a customer
  10. Send a follow-up email to a customer with articles attached
  11. Have a customer call in and reference a case number
  12. Get three “10” Survey Scores
  13. Schedule a career dev meeting with Addison
  14. Receive 3 assists
  15. Resolve an HJ/HB case with an Error Message
  16. Give 3 Assists