Scavenger Huntstarting inV:\Eric.DomenicSmith\Schedule acareer devmeeting withAddisonCloudPasswordResetReceive3assistsSend a follow-up email to acustomer witharticlesattachedMissingTime CardCaseTroubleshootingDIS or TrueUpCaseGet three“10”SurveyScoresAttemptto Publishan ArticleSchedule anoutboundcall with acustomerUpdate/InstallHeavyBid orHeavyJobGive 3AssistsGive 3recognitionsin PaycorResolve anHJ/HB casewith an ErrorMessageHave acustomercall in andreference acase numberHave acustomercall/chat in onbehalf ofsomeone elseScavenger Huntstarting inV:\Eric.DomenicSmith\Schedule acareer devmeeting withAddisonCloudPasswordResetReceive3assistsSend a follow-up email to acustomer witharticlesattachedMissingTime CardCaseTroubleshootingDIS or TrueUpCaseGet three“10”SurveyScoresAttemptto Publishan ArticleSchedule anoutboundcall with acustomerUpdate/InstallHeavyBid orHeavyJobGive 3AssistsGive 3recognitionsin PaycorResolve anHJ/HB casewith an ErrorMessageHave acustomercall in andreference acase numberHave acustomercall/chat in onbehalf ofsomeone else

HCSS Support Bingo Core - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scavenger Hunt starting in V:\Eric.DomenicSmith\
  2. Schedule a career dev meeting with Addison
  3. Cloud Password Reset
  4. Receive 3 assists
  5. Send a follow-up email to a customer with articles attached
  6. Missing Time Card Case
  7. Troubleshooting DIS or TrueUp Case
  8. Get three “10” Survey Scores
  9. Attempt to Publish an Article
  10. Schedule an outbound call with a customer
  11. Update/Install HeavyBid or HeavyJob
  12. Give 3 Assists
  13. Give 3 recognitions in Paycor
  14. Resolve an HJ/HB case with an Error Message
  15. Have a customer call in and reference a case number
  16. Have a customer call/chat in on behalf of someone else