Schedule acareer devmeeting withAddisonCloudPasswordResetHave acustomercall/chat in onbehalf ofsomeone elseUpdate/InstallHeavyBid orHeavyJobTroubleshootingDIS or TrueUpCaseSend a follow-up email to acustomer witharticlesattachedResolve anHJ/HB casewith an ErrorMessageGive 3AssistsSchedule anoutboundcall with acustomerAttemptto Publishan ArticleHave acustomercall in andreference acase numberMissingTime CardCaseReceive3assistsScavenger Huntstarting inV:\Eric.DomenicSmith\Give 3recognitionsin PaycorGet three“10”SurveyScoresSchedule acareer devmeeting withAddisonCloudPasswordResetHave acustomercall/chat in onbehalf ofsomeone elseUpdate/InstallHeavyBid orHeavyJobTroubleshootingDIS or TrueUpCaseSend a follow-up email to acustomer witharticlesattachedResolve anHJ/HB casewith an ErrorMessageGive 3AssistsSchedule anoutboundcall with acustomerAttemptto Publishan ArticleHave acustomercall in andreference acase numberMissingTime CardCaseReceive3assistsScavenger Huntstarting inV:\Eric.DomenicSmith\Give 3recognitionsin PaycorGet three“10”SurveyScores

HCSS Support Bingo Core - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule a career dev meeting with Addison
  2. Cloud Password Reset
  3. Have a customer call/chat in on behalf of someone else
  4. Update/Install HeavyBid or HeavyJob
  5. Troubleshooting DIS or TrueUp Case
  6. Send a follow-up email to a customer with articles attached
  7. Resolve an HJ/HB case with an Error Message
  8. Give 3 Assists
  9. Schedule an outbound call with a customer
  10. Attempt to Publish an Article
  11. Have a customer call in and reference a case number
  12. Missing Time Card Case
  13. Receive 3 assists
  14. Scavenger Hunt starting in V:\Eric.DomenicSmith\
  15. Give 3 recognitions in Paycor
  16. Get three “10” Survey Scores