Give 3AssistsMissingTime CardCaseHave acustomercall/chat in onbehalf ofsomeone elseSend a follow-up email to acustomer witharticlesattachedCloudPasswordResetResolve anHJ/HB casewith an ErrorMessageHave acustomercall in andreference acase numberUpdate/InstallHeavyBid orHeavyJobSchedule anoutboundcall with acustomerTroubleshootingDIS or TrueUpCaseGet three“10”SurveyScoresScavenger Huntstarting inV:\Eric.DomenicSmith\Schedule acareer devmeeting withAddisonGive 3recognitionsin PaycorAttemptto Publishan ArticleReceive3assistsGive 3AssistsMissingTime CardCaseHave acustomercall/chat in onbehalf ofsomeone elseSend a follow-up email to acustomer witharticlesattachedCloudPasswordResetResolve anHJ/HB casewith an ErrorMessageHave acustomercall in andreference acase numberUpdate/InstallHeavyBid orHeavyJobSchedule anoutboundcall with acustomerTroubleshootingDIS or TrueUpCaseGet three“10”SurveyScoresScavenger Huntstarting inV:\Eric.DomenicSmith\Schedule acareer devmeeting withAddisonGive 3recognitionsin PaycorAttemptto Publishan ArticleReceive3assists

HCSS Support Bingo Core - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give 3 Assists
  2. Missing Time Card Case
  3. Have a customer call/chat in on behalf of someone else
  4. Send a follow-up email to a customer with articles attached
  5. Cloud Password Reset
  6. Resolve an HJ/HB case with an Error Message
  7. Have a customer call in and reference a case number
  8. Update/Install HeavyBid or HeavyJob
  9. Schedule an outbound call with a customer
  10. Troubleshooting DIS or TrueUp Case
  11. Get three “10” Survey Scores
  12. Scavenger Hunt starting in V:\Eric.DomenicSmith\
  13. Schedule a career dev meeting with Addison
  14. Give 3 recognitions in Paycor
  15. Attempt to Publish an Article
  16. Receive 3 assists