Schedule acareer devmeeting withAddisonMissingTime CardCaseUpdate/InstallHeavyBid orHeavyJobGet three“10”SurveyScoresScavenger Huntstarting inV:\Eric.DomenicSmith\Send a follow-up email to acustomer witharticlesattachedSchedule anoutboundcall with acustomerGive 3recognitionsin PaycorHave acustomercall in andreference acase numberAttemptto Publishan ArticleHave acustomercall/chat in onbehalf ofsomeone elseGive 3AssistsResolve anHJ/HB casewith an ErrorMessageCloudPasswordResetReceive3assistsTroubleshootingDIS or TrueUpCaseSchedule acareer devmeeting withAddisonMissingTime CardCaseUpdate/InstallHeavyBid orHeavyJobGet three“10”SurveyScoresScavenger Huntstarting inV:\Eric.DomenicSmith\Send a follow-up email to acustomer witharticlesattachedSchedule anoutboundcall with acustomerGive 3recognitionsin PaycorHave acustomercall in andreference acase numberAttemptto Publishan ArticleHave acustomercall/chat in onbehalf ofsomeone elseGive 3AssistsResolve anHJ/HB casewith an ErrorMessageCloudPasswordResetReceive3assistsTroubleshootingDIS or TrueUpCase

HCSS Support Bingo Core - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule a career dev meeting with Addison
  2. Missing Time Card Case
  3. Update/Install HeavyBid or HeavyJob
  4. Get three “10” Survey Scores
  5. Scavenger Hunt starting in V:\Eric.DomenicSmith\
  6. Send a follow-up email to a customer with articles attached
  7. Schedule an outbound call with a customer
  8. Give 3 recognitions in Paycor
  9. Have a customer call in and reference a case number
  10. Attempt to Publish an Article
  11. Have a customer call/chat in on behalf of someone else
  12. Give 3 Assists
  13. Resolve an HJ/HB case with an Error Message
  14. Cloud Password Reset
  15. Receive 3 assists
  16. Troubleshooting DIS or TrueUp Case