My ACRwas atleast 85%last weekI wasopen toreceivingfeedbackMy availabilitywas at least65% for theweek of 7/2-7/8I had agreatday!I helped theother team(early shift) withat least 2notificationsthis weekI providedempathy toall mycustomersthis weekMy scheduleadherence wasat least 92% forthe week of7/2-7/8I learnedsomethingnew todayMadesomeonesmiletodaySkipped mywrap up timeon phoneswhen it wasn'tneededImpacteda caller ina positivewayI answered ateam membersquestion inTeams Chat atleast 3 times thisweekI gave acomplimentto a teammemberArrived to allStandupslast week ontimeI helpedsomeonethrough atoughsituationI arrived towork on timeevery day forthe month ofJuneI helped witha teammembersnotificationthis weekImpacted achatter in apositivewayReceived 3'thumbs up'on 1 day fromcustomers onchatsReceived atleast 97% onQA for themonth ofJulyCame in with asmile and apositive attitudeevery day thisweek so farI went aboveand beyondfor acustomerthis weekLearnedsomethingnew about ateam memberthis weekI helped ateammember witha questionyesterdayMy ACRwas atleast 85%last weekI wasopen toreceivingfeedbackMy availabilitywas at least65% for theweek of 7/2-7/8I had agreatday!I helped theother team(early shift) withat least 2notificationsthis weekI providedempathy toall mycustomersthis weekMy scheduleadherence wasat least 92% forthe week of7/2-7/8I learnedsomethingnew todayMadesomeonesmiletodaySkipped mywrap up timeon phoneswhen it wasn'tneededImpacteda caller ina positivewayI answered ateam membersquestion inTeams Chat atleast 3 times thisweekI gave acomplimentto a teammemberArrived to allStandupslast week ontimeI helpedsomeonethrough atoughsituationI arrived towork on timeevery day forthe month ofJuneI helped witha teammembersnotificationthis weekImpacted achatter in apositivewayReceived 3'thumbs up'on 1 day fromcustomers onchatsReceived atleast 97% onQA for themonth ofJulyCame in with asmile and apositive attitudeevery day thisweek so farI went aboveand beyondfor acustomerthis weekLearnedsomethingnew about ateam memberthis weekI helped ateammember witha questionyesterday

Web Accountability - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. My ACR was at least 85% last week
  2. I was open to receiving feedback
  3. My availability was at least 65% for the week of 7/2-7/8
  4. I had a great day!
  5. I helped the other team (early shift) with at least 2 notifications this week
  6. I provided empathy to all my customers this week
  7. My schedule adherence was at least 92% for the week of 7/2-7/8
  8. I learned something new today
  9. Made someone smile today
  10. Skipped my wrap up time on phones when it wasn't needed
  11. Impacted a caller in a positive way
  12. I answered a team members question in Teams Chat at least 3 times this week
  13. I gave a compliment to a team member
  14. Arrived to all Standups last week on time
  15. I helped someone through a tough situation
  16. I arrived to work on time every day for the month of June
  17. I helped with a team members notification this week
  18. Impacted a chatter in a positive way
  19. Received 3 'thumbs up' on 1 day from customers on chats
  20. Received at least 97% on QA for the month of July
  21. Came in with a smile and a positive attitude every day this week so far
  22. I went above and beyond for a customer this week
  23. Learned something new about a team member this week
  24. I helped a team member with a question yesterday