Received 3'thumbs up'on 1 day fromcustomers onchatsMy scheduleadherence wasat least 92% forthe week of7/2-7/8I arrived towork on timeevery day forthe month ofJuneReceived atleast 97% onQA for themonth ofJulySkipped mywrap up timeon phoneswhen it wasn'tneededMy availabilitywas at least65% for theweek of 7/2-7/8Came in with asmile and apositive attitudeevery day thisweek so farI providedempathy toall mycustomersthis weekImpacteda caller ina positivewayI gave acomplimentto a teammemberI answered ateam membersquestion inTeams Chat atleast 3 times thisweekI helpedsomeonethrough atoughsituationImpacted achatter in apositivewayI went aboveand beyondfor acustomerthis weekI had agreatday!Learnedsomethingnew about ateam memberthis weekI helped witha teammembersnotificationthis weekMadesomeonesmiletodayI learnedsomethingnew todayMy ACRwas atleast 85%last weekI helped ateammember witha questionyesterdayI helped theother team(early shift) withat least 2notificationsthis weekI wasopen toreceivingfeedbackArrived to allStandupslast week ontimeReceived 3'thumbs up'on 1 day fromcustomers onchatsMy scheduleadherence wasat least 92% forthe week of7/2-7/8I arrived towork on timeevery day forthe month ofJuneReceived atleast 97% onQA for themonth ofJulySkipped mywrap up timeon phoneswhen it wasn'tneededMy availabilitywas at least65% for theweek of 7/2-7/8Came in with asmile and apositive attitudeevery day thisweek so farI providedempathy toall mycustomersthis weekImpacteda caller ina positivewayI gave acomplimentto a teammemberI answered ateam membersquestion inTeams Chat atleast 3 times thisweekI helpedsomeonethrough atoughsituationImpacted achatter in apositivewayI went aboveand beyondfor acustomerthis weekI had agreatday!Learnedsomethingnew about ateam memberthis weekI helped witha teammembersnotificationthis weekMadesomeonesmiletodayI learnedsomethingnew todayMy ACRwas atleast 85%last weekI helped ateammember witha questionyesterdayI helped theother team(early shift) withat least 2notificationsthis weekI wasopen toreceivingfeedbackArrived to allStandupslast week ontime

Web Accountability - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received 3 'thumbs up' on 1 day from customers on chats
  2. My schedule adherence was at least 92% for the week of 7/2-7/8
  3. I arrived to work on time every day for the month of June
  4. Received at least 97% on QA for the month of July
  5. Skipped my wrap up time on phones when it wasn't needed
  6. My availability was at least 65% for the week of 7/2-7/8
  7. Came in with a smile and a positive attitude every day this week so far
  8. I provided empathy to all my customers this week
  9. Impacted a caller in a positive way
  10. I gave a compliment to a team member
  11. I answered a team members question in Teams Chat at least 3 times this week
  12. I helped someone through a tough situation
  13. Impacted a chatter in a positive way
  14. I went above and beyond for a customer this week
  15. I had a great day!
  16. Learned something new about a team member this week
  17. I helped with a team members notification this week
  18. Made someone smile today
  19. I learned something new today
  20. My ACR was at least 85% last week
  21. I helped a team member with a question yesterday
  22. I helped the other team (early shift) with at least 2 notifications this week
  23. I was open to receiving feedback
  24. Arrived to all Standups last week on time