First Call Resolution Employee Resources and Protocols Hold SOP 95% Adherence Goal Customer Service Telehealth Appointments Oak Street Health 95% Quality Goal CC Service Advocate VTO Interpreter Line Emergency Contact The Oaky Way Accountability Medical Records Workflow Attendance Line Testing Visit Cooling Centers Workramp Rx Related Care Req Empathy Mid- Year Review Workday CIOX First Call Resolution Employee Resources and Protocols Hold SOP 95% Adherence Goal Customer Service Telehealth Appointments Oak Street Health 95% Quality Goal CC Service Advocate VTO Interpreter Line Emergency Contact The Oaky Way Accountability Medical Records Workflow Attendance Line Testing Visit Cooling Centers Workramp Rx Related Care Req Empathy Mid- Year Review Workday CIOX
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
First Call Resolution
Employee Resources and Protocols
Hold SOP
95% Adherence Goal
Customer Service
Telehealth Appointments
Oak Street Health
95% Quality Goal
CC Service Advocate
VTO
Interpreter Line
Emergency Contact
The Oaky Way
Accountability
Medical Records Workflow
Attendance Line
Testing Visit
Cooling Centers
Workramp
Rx Related Care Req
Empathy
Mid-Year Review
Workday
CIOX