No missed SSR Weekly AVG Email first response time below 1 hour Empty CS bay Weekly average waiting time under 2 mins Bonus 100% Email resolved within 1 day 5 Onissue end of week Thank- you email from customer Zero extra charge Onissue end of week Weekly abandonded call 0 Zero abandonded call 2 day straight 5 quality call completed in a day CNTDO - 20 week prior Go to lunch on time Free! All Must Goes list traveled Go above and beyond for a customer No missed SSR Weekly AVG Email first response time below 1 hour Empty CS bay Weekly average waiting time under 2 mins Bonus 100% Email resolved within 1 day 5 Onissue end of week Thank- you email from customer Zero extra charge Onissue end of week Weekly abandonded call 0 Zero abandonded call 2 day straight 5 quality call completed in a day CNTDO - 20 week prior Go to lunch on time Free! All Must Goes list traveled Go above and beyond for a customer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
No missed SSR
Weekly AVG Email first response time below 1 hour
Empty CS bay
Weekly average waiting time under 2 mins
Bonus
100% Email resolved within 1 day
5 Onissue end of week
Thank-you email from customer
Zero extra charge Onissue end of week
Weekly abandonded call 0
Zero abandonded call 2 day straight
5 quality call completed in a day
CNTDO - 20 week prior
Go to lunch on time
Free!
All Must Goes list traveled
Go above and beyond for a customer