Zero abandonded call 2 day straight 5 Onissue end of week 5 quality call completed in a day Go to lunch on time No missed SSR 100% Email resolved within 1 day Bonus Weekly AVG Email first response time below 1 hour Weekly abandonded call 0 All Must Goes list traveled Weekly average waiting time under 2 mins CNTDO - 20 week prior Empty CS bay Go above and beyond for a customer Zero extra charge Onissue end of week Thank- you email from customer Zero abandonded call 2 day straight 5 Onissue end of week 5 quality call completed in a day Go to lunch on time No missed SSR 100% Email resolved within 1 day Bonus Weekly AVG Email first response time below 1 hour Weekly abandonded call 0 All Must Goes list traveled Weekly average waiting time under 2 mins CNTDO - 20 week prior Empty CS bay Go above and beyond for a customer Zero extra charge Onissue end of week Thank- you email from customer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Zero abandonded call 2 day straight
5 Onissue end of week
5 quality call completed in a day
Go to lunch on time
No missed SSR
100% Email resolved within 1 day
Bonus
Weekly AVG Email first response time below 1 hour
Weekly abandonded call 0
All Must Goes list traveled
Weekly average waiting time under 2 mins
CNTDO - 20 week prior
Empty CS bay
Go above and beyond for a customer
Zero extra charge Onissue end of week
Thank-you email from customer