Zero abandonded call 2 day straight 100% Email resolved within 1 day Bonus Weekly average waiting time under 2 mins 5 Onissue end of week All Must Goes list traveled Empty CS bay No missed SSR Weekly AVG Email first response time below 1 hour CNTDO - 20 week prior Zero extra charge Onissue end of week Go above and beyond for a customer Thank- you email from customer Weekly abandonded call 0 5 quality call completed in a day Go to lunch on time Zero abandonded call 2 day straight 100% Email resolved within 1 day Bonus Weekly average waiting time under 2 mins 5 Onissue end of week All Must Goes list traveled Empty CS bay No missed SSR Weekly AVG Email first response time below 1 hour CNTDO - 20 week prior Zero extra charge Onissue end of week Go above and beyond for a customer Thank- you email from customer Weekly abandonded call 0 5 quality call completed in a day Go to lunch on time
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Zero abandonded call 2 day straight
100% Email resolved within 1 day
Bonus
Weekly average waiting time under 2 mins
5 Onissue end of week
All Must Goes list traveled
Empty CS bay
No missed SSR
Weekly AVG Email first response time below 1 hour
CNTDO - 20 week prior
Zero extra charge Onissue end of week
Go above and beyond for a customer
Thank-you email from customer
Weekly abandonded call 0
5 quality call completed in a day
Go to lunch on time