100% Email resolved within 1 day Bonus Weekly average waiting time under 2 mins Go to lunch on time Zero abandonded call 2 day straight Zero extra charge Onissue end of week Empty CS bay Thank- you email from customer Go above and beyond for a customer Weekly abandonded call 0 5 Onissue end of week No missed SSR All Must Goes list traveled 5 quality call completed in a day Weekly AVG Email first response time below 1 hour CNTDO - 20 week prior 100% Email resolved within 1 day Bonus Weekly average waiting time under 2 mins Go to lunch on time Zero abandonded call 2 day straight Zero extra charge Onissue end of week Empty CS bay Thank- you email from customer Go above and beyond for a customer Weekly abandonded call 0 5 Onissue end of week No missed SSR All Must Goes list traveled 5 quality call completed in a day Weekly AVG Email first response time below 1 hour CNTDO - 20 week prior
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
100% Email resolved within 1 day
Bonus
Weekly average waiting time under 2 mins
Go to lunch on time
Zero abandonded call 2 day straight
Zero extra charge Onissue end of week
Empty CS bay
Thank-you email from customer
Go above and beyond for a customer
Weekly abandonded call 0
5 Onissue end of week
No missed SSR
All Must Goes list traveled
5 quality call completed in a day
Weekly AVG Email first response time below 1 hour
CNTDO - 20 week prior