5 quality call completed in a day Weekly abandonded call 0 Bonus 5 Onissue end of week 100% Email resolved within 1 day All Must Goes list traveled Weekly average waiting time under 2 mins No missed SSR for the week Go above and beyond for a customer Empty CS bay Weekly AVG Email first response time below 1 hour CNTDO - 20 week prior Zero abandonded call 2 day straight Go to lunch on time Zero extra charge Onissue end of week Thank- you email from customer 5 quality call completed in a day Weekly abandonded call 0 Bonus 5 Onissue end of week 100% Email resolved within 1 day All Must Goes list traveled Weekly average waiting time under 2 mins No missed SSR for the week Go above and beyond for a customer Empty CS bay Weekly AVG Email first response time below 1 hour CNTDO - 20 week prior Zero abandonded call 2 day straight Go to lunch on time Zero extra charge Onissue end of week Thank- you email from customer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
5 quality call completed in a day
Weekly abandonded call 0
Bonus
5 Onissue end of week
100% Email resolved within 1 day
All Must Goes list traveled
Weekly average waiting time under 2 mins
No missed SSR for the week
Go above and beyond for a customer
Empty CS bay
Weekly AVG Email first response time below 1 hour
CNTDO - 20 week prior
Zero abandonded call 2 day straight
Go to lunch on time
Zero extra charge Onissue end of week
Thank-you email from customer