(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Did you enjoy your trip?
Proactively discuss card benefits
You are such a great customer. I can waive the fee to express ship your card if you'd like
mention the $0 fraud liability on your card
I'm sorry to hear you lost your card. If you have luck like me, you'll find it as soon as I deactivate it.
I understand getting a past due fee/interest charge you weren't expecting can be worrisome
DON'T FORGET TO SIGN UP FOR YOUR PRIORITY PASS BENEFITS
where are you planning on going for vacation/have you been there before?
Happy early/belated birthday!
I see that you usually process your payments on time. I will be happy to waive that past due fee on your account MS/MR
It was my pleasure!
ask if the customer is familiar with the lounge locator
wow...I just noticed how many rewards miles you have earned...fantastic
CONGRATS ON GETTING THE NEW VX CARD
I hope your move went well!
How are you enjoying your card?
Thank you for checking your alerts from us and responding so quickly
WISH CUSTOMER HAPPY ANNIVERSARY
I noticed this is a new account, did you have any questions about your rewards or benefits?
Thank you for being an excellent customer since XXXX
Awe, what kind of dog is that?
thank you for choosing capitalone...we know you have choices out there and we appreciate you choosing us
Thank you so much for being part of the Capital One Family
Thank the customer for taking such great care of their account
RECAP THE CALL
Would you like me to walk you through how to do this online?