(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Did you enjoy your trip?
Happy early/belated birthday!
It was my pleasure!
Thank the customer for taking such great care of their account
I hope your move went well!
Thank you for being an excellent customer since XXXX
I see that you usually process your payments on time. I will be happy to waive that past due fee on your account MS/MR
DON'T FORGET TO SIGN UP FOR YOUR PRIORITY PASS BENEFITS
Awe, what kind of dog is that?
Would you like me to walk you through how to do this online?
WISH CUSTOMER HAPPY ANNIVERSARY
RECAP THE CALL
ask if the customer is familiar with the lounge locator
mention the $0 fraud liability on your card
I understand getting a past due fee/interest charge you weren't expecting can be worrisome
wow...I just noticed how many rewards miles you have earned...fantastic
Thank you so much for being part of the Capital One Family
Proactively discuss card benefits
CONGRATS ON GETTING THE NEW VX CARD
How are you enjoying your card?
You are such a great customer. I can waive the fee to express ship your card if you'd like
Thank you for checking your alerts from us and responding so quickly
where are you planning on going for vacation/have you been there before?
I noticed this is a new account, did you have any questions about your rewards or benefits?
I'm sorry to hear you lost your card. If you have luck like me, you'll find it as soon as I deactivate it.
thank you for choosing capitalone...we know you have choices out there and we appreciate you choosing us
