MissingBudgetCertificateFirstRegionalSupportDepositCorrectionForcedLockOffRPUCorrectionFirstQuestionsCallFirstReservationModificationCallTSWEErrorMissingAvisCertificatesMissedDeadlineSiteIssueQuestionsChatLack ofAvailabilityBonvoyAccountFreeNameChangeCancellationErrorShortenStayGhostReservationKnowledgeProcedureQuestionWebsiteErrorsMiscommunicationEscalationFirstEscalationIncorrectBonvoyonAccountMissingBudgetCertificateFirstRegionalSupportDepositCorrectionForcedLockOffRPUCorrectionFirstQuestionsCallFirstReservationModificationCallTSWEErrorMissingAvisCertificatesMissedDeadlineSiteIssueQuestionsChatLack ofAvailabilityBonvoyAccountFreeNameChangeCancellationErrorShortenStayGhostReservationKnowledgeProcedureQuestionWebsiteErrorsMiscommunicationEscalationFirstEscalationIncorrectBonvoyonAccount

Resolution Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Missing Budget Certificate
  2. First Regional Support
  3. Deposit Correction
  4. Forced Lock Off
  5. RPU Correction
  6. First Questions Call
  7. First Reservation Modification Call
  8. TSWE Error
  9. Missing Avis Certificates
  10. Missed Deadline
  11. Site Issue
  12. Questions Chat
  13. Lack of Availability
  14. Bonvoy Account
  15. Free
  16. Name Change
  17. Cancellation Error
  18. Shorten Stay
  19. Ghost Reservation
  20. Knowledge Procedure Question
  21. Website Errors
  22. Miscommunication Escalation
  23. First Escalation
  24. Incorrect Bonvoy on Account