KnowledgeProcedureQuestionRPUCorrectionGhostReservationFirstQuestionsCallWebsiteErrorsMissedDeadlineDepositCorrectionMissingBudgetCertificateMiscommunicationEscalationQuestionsChatFirstRegionalSupportCancellationErrorFirstReservationModificationCallBonvoyAccountShortenStayNameChangeTSWEErrorSiteIssueFreeFirstEscalationIncorrectBonvoyonAccountForcedLockOffMissingAvisCertificatesLack ofAvailabilityKnowledgeProcedureQuestionRPUCorrectionGhostReservationFirstQuestionsCallWebsiteErrorsMissedDeadlineDepositCorrectionMissingBudgetCertificateMiscommunicationEscalationQuestionsChatFirstRegionalSupportCancellationErrorFirstReservationModificationCallBonvoyAccountShortenStayNameChangeTSWEErrorSiteIssueFreeFirstEscalationIncorrectBonvoyonAccountForcedLockOffMissingAvisCertificatesLack ofAvailability

Resolution Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Knowledge Procedure Question
  2. RPU Correction
  3. Ghost Reservation
  4. First Questions Call
  5. Website Errors
  6. Missed Deadline
  7. Deposit Correction
  8. Missing Budget Certificate
  9. Miscommunication Escalation
  10. Questions Chat
  11. First Regional Support
  12. Cancellation Error
  13. First Reservation Modification Call
  14. Bonvoy Account
  15. Shorten Stay
  16. Name Change
  17. TSWE Error
  18. Site Issue
  19. Free
  20. First Escalation
  21. Incorrect Bonvoy on Account
  22. Forced Lock Off
  23. Missing Avis Certificates
  24. Lack of Availability