MissingAvisCertificatesIncorrectBonvoyonAccountFreeFirstQuestionsCallMissingBudgetCertificateSiteIssueGhostReservationForcedLockOffLack ofAvailabilityFirstReservationModificationCallTSWEErrorShortenStayCancellationErrorRPUCorrectionWebsiteErrorsFirstRegionalSupportKnowledgeProcedureQuestionNameChangeDepositCorrectionFirstEscalationMissedDeadlineQuestionsChatMiscommunicationEscalationBonvoyAccountMissingAvisCertificatesIncorrectBonvoyonAccountFreeFirstQuestionsCallMissingBudgetCertificateSiteIssueGhostReservationForcedLockOffLack ofAvailabilityFirstReservationModificationCallTSWEErrorShortenStayCancellationErrorRPUCorrectionWebsiteErrorsFirstRegionalSupportKnowledgeProcedureQuestionNameChangeDepositCorrectionFirstEscalationMissedDeadlineQuestionsChatMiscommunicationEscalationBonvoyAccount

Resolution Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Missing Avis Certificates
  2. Incorrect Bonvoy on Account
  3. Free
  4. First Questions Call
  5. Missing Budget Certificate
  6. Site Issue
  7. Ghost Reservation
  8. Forced Lock Off
  9. Lack of Availability
  10. First Reservation Modification Call
  11. TSWE Error
  12. Shorten Stay
  13. Cancellation Error
  14. RPU Correction
  15. Website Errors
  16. First Regional Support
  17. Knowledge Procedure Question
  18. Name Change
  19. Deposit Correction
  20. First Escalation
  21. Missed Deadline
  22. Questions Chat
  23. Miscommunication Escalation
  24. Bonvoy Account