Thank you forchecking youralerts from usand respondingso quicklyRECAPTHECALLDON'T FORGETTO SIGN UPFORYOURPRIORITYPASSBENEFITSwow...I justnoticed howmany rewardsmiles you haveearned...fantastic I noticed this is anew account, didyou have anyquestions aboutyour rewards orbenefits?Would you likeme to walk youthrough how todo this online?I see that you usuallyprocess yourpayments on time. IWill be happy towaive that past duefee on youraccountMS/MR HappyEarly/belatedbirthday! I amhere tohelp outI hopeyou areenjoyingyour dayCONGRATSONGETTINGTHE NEWVX CARD Thank you somuch for beingpart of theCapitalOneFamily mentionthe $0fraudliability It was mypleasure! You are such agreat customer. Ican waive the feeto expressshipyour card if you'dlike WISHCUSTOMERHAPPYANNIVERSARY I understandgetting a past duefee/interest chargeyou weren'texpecting can beworrisomeWe makeit as easyaspossibleThank youfor being anexcellentcustomersince XXXXYou aredoing a greatjob takingadvantage ofyour benefitsI'm sorry to hearyou lost your card.If you have myluck, you'll find itas soon as Ideactivate it.Thank thecustomerfortaking suchgreat care oftheir account ask if thecustomer isfamiliar withthe locator thank you forchoosing capitalone...we know youhave choices outthere and weappreciate youchoosing usProactivelyDiscussCardBenefits Awe, whatkind ofdog isthat?I hopeyourmovewent well! Thank you forchecking youralerts from usand respondingso quicklyRECAPTHECALLDON'T FORGETTO SIGN UPFORYOURPRIORITYPASSBENEFITSwow...I justnoticed howmany rewardsmiles you haveearned...fantastic I noticed this is anew account, didyou have anyquestions aboutyour rewards orbenefits?Would you likeme to walk youthrough how todo this online?I see that you usuallyprocess yourpayments on time. IWill be happy towaive that past duefee on youraccountMS/MR HappyEarly/belatedbirthday! I amhere tohelp outI hopeyou areenjoyingyour dayCONGRATSONGETTINGTHE NEWVX CARD Thank you somuch for beingpart of theCapitalOneFamily mentionthe $0fraudliability It was mypleasure! You are such agreat customer. Ican waive the feeto expressshipyour card if you'dlike WISHCUSTOMERHAPPYANNIVERSARY I understandgetting a past duefee/interest chargeyou weren'texpecting can beworrisomeWe makeit as easyaspossibleThank youfor being anexcellentcustomersince XXXXYou aredoing a greatjob takingadvantage ofyour benefitsI'm sorry to hearyou lost your card.If you have myluck, you'll find itas soon as Ideactivate it.Thank thecustomerfortaking suchgreat care oftheir account ask if thecustomer isfamiliar withthe locator thank you forchoosing capitalone...we know youhave choices outthere and weappreciate youchoosing usProactivelyDiscussCardBenefits Awe, whatkind ofdog isthat?I hopeyourmovewent well! 

NPS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for checking your alerts from us and responding so quickly
  2. RECAP THE CALL
  3. DON'T FORGET TO SIGN UP FORYOUR PRIORITYPASS BENEFITS
  4. wow...I just noticed how many rewards miles you have earned...fantastic
  5. I noticed this is a new account, did you have any questions about your rewards or benefits?
  6. Would you like me to walk you through how to do this online?
  7. I see that you usually process your payments on time. I Will be happy to waive that past due fee on your accountMS/MR
  8. Happy Early/belated birthday!
  9. I am here to help out
  10. I hope you are enjoying your day
  11. CONGRATS ON GETTING THE NEW VX CARD
  12. Thank you so much for being part of the CapitalOne Family
  13. mention the $0 fraud liability
  14. It was my pleasure!
  15. You are such a great customer. I can waive the fee to expressship your card if you'd like
  16. WISH CUSTOMER HAPPY ANNIVERSARY
  17. I understand getting a past due fee/interest charge you weren't expecting can be worrisome
  18. We make it as easy as possible
  19. Thank you for being an excellent customer since XXXX
  20. You are doing a great job taking advantage of your benefits
  21. I'm sorry to hear you lost your card. If you have my luck, you'll find it as soon as I deactivate it.
  22. Thank the customer fortaking such great care of their account
  23. ask if the customer is familiar with the locator
  24. thank you for choosing capital one...we know you have choices out there and we appreciate you choosing us
  25. Proactively Discuss Card Benefits
  26. Awe, what kind of dog is that?
  27. I hope your move went well!