NameChangeFirstOmniCaseGhostReservationFirstEscalationSiteIssueBonvoyAccountFirstQuestionsCallMiscommunicationEscalationIncorrectBonvoyonAccountTSWEErrorDepositCorrectionMissedDeadlineFirstRegionalSupportLack ofAvailabilityCancellationErrorKnowledgeProcedureQuestionMissingBudgetCertificateMissingAvisCertificatesFirstReservationModificationCallForcedLockOffRPUCorrectionQuestionsChatShortenStayWebsiteErrorsNameChangeFirstOmniCaseGhostReservationFirstEscalationSiteIssueBonvoyAccountFirstQuestionsCallMiscommunicationEscalationIncorrectBonvoyonAccountTSWEErrorDepositCorrectionMissedDeadlineFirstRegionalSupportLack ofAvailabilityCancellationErrorKnowledgeProcedureQuestionMissingBudgetCertificateMissingAvisCertificatesFirstReservationModificationCallForcedLockOffRPUCorrectionQuestionsChatShortenStayWebsiteErrors

Resolution Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Name Change
  2. First Omni Case
  3. Ghost Reservation
  4. First Escalation
  5. Site Issue
  6. Bonvoy Account
  7. First Questions Call
  8. Miscommunication Escalation
  9. Incorrect Bonvoy on Account
  10. TSWE Error
  11. Deposit Correction
  12. Missed Deadline
  13. First Regional Support
  14. Lack of Availability
  15. Cancellation Error
  16. Knowledge Procedure Question
  17. Missing Budget Certificate
  18. Missing Avis Certificates
  19. First Reservation Modification Call
  20. Forced Lock Off
  21. RPU Correction
  22. Questions Chat
  23. Shorten Stay
  24. Website Errors