FirstQuestionsCallMissedDeadlineLack ofAvailabilityMissingBudgetCertificateMiscommunicationEscalationQuestionsChatCancellationErrorShortenStayKnowledgeProcedureQuestionFirstRegionalSupportFirstEscalationFirstReservationModificationCallWebsiteErrorsIncorrectBonvoyonAccountSiteIssueTSWEErrorNameChangeRPUCorrectionGhostReservationForcedLockOffBonvoyAccountMissingAvisCertificatesFirstOmniCaseDepositCorrectionFirstQuestionsCallMissedDeadlineLack ofAvailabilityMissingBudgetCertificateMiscommunicationEscalationQuestionsChatCancellationErrorShortenStayKnowledgeProcedureQuestionFirstRegionalSupportFirstEscalationFirstReservationModificationCallWebsiteErrorsIncorrectBonvoyonAccountSiteIssueTSWEErrorNameChangeRPUCorrectionGhostReservationForcedLockOffBonvoyAccountMissingAvisCertificatesFirstOmniCaseDepositCorrection

Resolution Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. First Questions Call
  2. Missed Deadline
  3. Lack of Availability
  4. Missing Budget Certificate
  5. Miscommunication Escalation
  6. Questions Chat
  7. Cancellation Error
  8. Shorten Stay
  9. Knowledge Procedure Question
  10. First Regional Support
  11. First Escalation
  12. First Reservation Modification Call
  13. Website Errors
  14. Incorrect Bonvoy on Account
  15. Site Issue
  16. TSWE Error
  17. Name Change
  18. RPU Correction
  19. Ghost Reservation
  20. Forced Lock Off
  21. Bonvoy Account
  22. Missing Avis Certificates
  23. First Omni Case
  24. Deposit Correction