FirstEscalationBonvoyAccountFirstRegionalSupportKnowledgeProcedureQuestionNameChangeFirstOmniCaseForcedLockOffGhostReservationMissingBudgetCertificateSiteIssueMissingAvisCertificatesFirstReservationModificationCallWebsiteErrorsMissedDeadlineIncorrectBonvoyonAccountDepositCorrectionTSWEErrorLack ofAvailabilityFirstQuestionsCallMiscommunicationEscalationRPUCorrectionQuestionsChatCancellationErrorShortenStayFirstEscalationBonvoyAccountFirstRegionalSupportKnowledgeProcedureQuestionNameChangeFirstOmniCaseForcedLockOffGhostReservationMissingBudgetCertificateSiteIssueMissingAvisCertificatesFirstReservationModificationCallWebsiteErrorsMissedDeadlineIncorrectBonvoyonAccountDepositCorrectionTSWEErrorLack ofAvailabilityFirstQuestionsCallMiscommunicationEscalationRPUCorrectionQuestionsChatCancellationErrorShortenStay

Resolution Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. First Escalation
  2. Bonvoy Account
  3. First Regional Support
  4. Knowledge Procedure Question
  5. Name Change
  6. First Omni Case
  7. Forced Lock Off
  8. Ghost Reservation
  9. Missing Budget Certificate
  10. Site Issue
  11. Missing Avis Certificates
  12. First Reservation Modification Call
  13. Website Errors
  14. Missed Deadline
  15. Incorrect Bonvoy on Account
  16. Deposit Correction
  17. TSWE Error
  18. Lack of Availability
  19. First Questions Call
  20. Miscommunication Escalation
  21. RPU Correction
  22. Questions Chat
  23. Cancellation Error
  24. Shorten Stay