GhostReservationIncorrectBonvoyonAccountKnowledgeProcedureQuestionMiscommunicationEscalationQuestionsChatTSWEErrorFirstRegionalSupportMissingBudgetCertificateFirstReservationModificationCallShortenStayFirstOmniCaseWebsiteErrorsForcedLockOffFirstQuestionsCallCancellationErrorBonvoyAccountRPUCorrectionLack ofAvailabilityMissingAvisCertificatesMissedDeadlineNameChangeSiteIssueFirstEscalationDepositCorrectionGhostReservationIncorrectBonvoyonAccountKnowledgeProcedureQuestionMiscommunicationEscalationQuestionsChatTSWEErrorFirstRegionalSupportMissingBudgetCertificateFirstReservationModificationCallShortenStayFirstOmniCaseWebsiteErrorsForcedLockOffFirstQuestionsCallCancellationErrorBonvoyAccountRPUCorrectionLack ofAvailabilityMissingAvisCertificatesMissedDeadlineNameChangeSiteIssueFirstEscalationDepositCorrection

Resolution Services-MVC - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ghost Reservation
  2. Incorrect Bonvoy on Account
  3. Knowledge Procedure Question
  4. Miscommunication Escalation
  5. Questions Chat
  6. TSWE Error
  7. First Regional Support
  8. Missing Budget Certificate
  9. First Reservation Modification Call
  10. Shorten Stay
  11. First Omni Case
  12. Website Errors
  13. Forced Lock Off
  14. First Questions Call
  15. Cancellation Error
  16. Bonvoy Account
  17. RPU Correction
  18. Lack of Availability
  19. Missing Avis Certificates
  20. Missed Deadline
  21. Name Change
  22. Site Issue
  23. First Escalation
  24. Deposit Correction