IncorrectBonvoyonAccountFirstReservationModificationCallFirstEscalationSiteIssueMiscommunicationEscalationFirstRegionalSupportShortenStayRPUCorrectionFirstQuestionsCallTSWEErrorCancellationErrorGhostReservationDepositCorrectionKnowledgeProcedureQuestionLack ofAvailabilityMissingBudgetCertificateMissingAvisCertificatesMissedDeadlineForcedLockOffQuestionsChatWebsiteErrorsFirstOmniCaseNameChangeBonvoyAccountIncorrectBonvoyonAccountFirstReservationModificationCallFirstEscalationSiteIssueMiscommunicationEscalationFirstRegionalSupportShortenStayRPUCorrectionFirstQuestionsCallTSWEErrorCancellationErrorGhostReservationDepositCorrectionKnowledgeProcedureQuestionLack ofAvailabilityMissingBudgetCertificateMissingAvisCertificatesMissedDeadlineForcedLockOffQuestionsChatWebsiteErrorsFirstOmniCaseNameChangeBonvoyAccount

Resolution Services-MVC - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Incorrect Bonvoy on Account
  2. First Reservation Modification Call
  3. First Escalation
  4. Site Issue
  5. Miscommunication Escalation
  6. First Regional Support
  7. Shorten Stay
  8. RPU Correction
  9. First Questions Call
  10. TSWE Error
  11. Cancellation Error
  12. Ghost Reservation
  13. Deposit Correction
  14. Knowledge Procedure Question
  15. Lack of Availability
  16. Missing Budget Certificate
  17. Missing Avis Certificates
  18. Missed Deadline
  19. Forced Lock Off
  20. Questions Chat
  21. Website Errors
  22. First Omni Case
  23. Name Change
  24. Bonvoy Account