Mentioned$3.50 feeSent a COrequest formore infoOffered tosavesponsorship(cover/lower)Mentionedchild'snameAsked thecaller howthey aredoingConfirmedmailingaddressAdded anew creditcardRecappedthe callConfirmedemailaddressMentionedhow longthey havebeensponsoringAskedfor crosspromoCalleddonor bynameGot acrosspromo winWished thecaller a goodday in theoutroIntroducedyourself byname inthe introAssuredsponsor thatchild was notaffectedReset apasswordSet upbackpay$100+Set upa DFShared apersonaltidbit withthe donorSaved oneor moresponsorshipcancellationsThankedcaller fordonationAskedforbackpayConfirmedbillingaddressMentioned$3.50 feeSent a COrequest formore infoOffered tosavesponsorship(cover/lower)Mentionedchild'snameAsked thecaller howthey aredoingConfirmedmailingaddressAdded anew creditcardRecappedthe callConfirmedemailaddressMentionedhow longthey havebeensponsoringAskedfor crosspromoCalleddonor bynameGot acrosspromo winWished thecaller a goodday in theoutroIntroducedyourself byname inthe introAssuredsponsor thatchild was notaffectedReset apasswordSet upbackpay$100+Set upa DFShared apersonaltidbit withthe donorSaved oneor moresponsorshipcancellationsThankedcaller fordonationAskedforbackpayConfirmedbillingaddress

Engagement Call Listening - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
N
4
O
5
O
6
B
7
B
8
I
9
G
10
B
11
N
12
I
13
G
14
G
15
B
16
G
17
N
18
B
19
I
20
I
21
O
22
I
23
O
24
O
  1. G-Mentioned $3.50 fee
  2. N-Sent a CO request for more info
  3. N-Offered to save sponsorship (cover/lower)
  4. O-Mentioned child's name
  5. O-Asked the caller how they are doing
  6. B-Confirmed mailing address
  7. B-Added a new credit card
  8. I-Recapped the call
  9. G-Confirmed email address
  10. B-Mentioned how long they have been sponsoring
  11. N-Asked for cross promo
  12. I-Called donor by name
  13. G-Got a cross promo win
  14. G-Wished the caller a good day in the outro
  15. B-Introduced yourself by name in the intro
  16. G-Assured sponsor that child was not affected
  17. N-Reset a password
  18. B-Set up backpay $100+
  19. I-Set up a DF
  20. I-Shared a personal tidbit with the donor
  21. O-Saved one or more sponsorship cancellations
  22. I-Thanked caller for donation
  23. O-Asked for backpay
  24. O-Confirmed billing address