Offered tosavesponsorship(cover/lower)ConfirmedmailingaddressReset apasswordWished thecaller a goodday in theoutroRecappedthe callIntroducedyourself byname inthe introMentionedhow longthey havebeensponsoringShared apersonaltidbit withthe donorSet upa DFConfirmedbillingaddressAskedforbackpayCalleddonor bynameAsked thecaller howthey aredoingConfirmedemailaddressGot acrosspromo winAdded anew creditcardSet upbackpay$100+Saved oneor moresponsorshipcancellationsAssuredsponsor thatchild was notaffectedSent a COrequest formore infoMentioned$3.50 feeAskedfor crosspromoThankedcaller fordonationMentionedchild'snameOffered tosavesponsorship(cover/lower)ConfirmedmailingaddressReset apasswordWished thecaller a goodday in theoutroRecappedthe callIntroducedyourself byname inthe introMentionedhow longthey havebeensponsoringShared apersonaltidbit withthe donorSet upa DFConfirmedbillingaddressAskedforbackpayCalleddonor bynameAsked thecaller howthey aredoingConfirmedemailaddressGot acrosspromo winAdded anew creditcardSet upbackpay$100+Saved oneor moresponsorshipcancellationsAssuredsponsor thatchild was notaffectedSent a COrequest formore infoMentioned$3.50 feeAskedfor crosspromoThankedcaller fordonationMentionedchild'sname

Engagement Call Listening - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
N
4
G
5
I
6
B
7
B
8
I
9
I
10
O
11
O
12
I
13
O
14
G
15
G
16
B
17
B
18
O
19
G
20
N
21
G
22
N
23
I
24
O
  1. N-Offered to save sponsorship (cover/lower)
  2. B-Confirmed mailing address
  3. N-Reset a password
  4. G-Wished the caller a good day in the outro
  5. I-Recapped the call
  6. B-Introduced yourself by name in the intro
  7. B-Mentioned how long they have been sponsoring
  8. I-Shared a personal tidbit with the donor
  9. I-Set up a DF
  10. O-Confirmed billing address
  11. O-Asked for backpay
  12. I-Called donor by name
  13. O-Asked the caller how they are doing
  14. G-Confirmed email address
  15. G-Got a cross promo win
  16. B-Added a new credit card
  17. B-Set up backpay $100+
  18. O-Saved one or more sponsorship cancellations
  19. G-Assured sponsor that child was not affected
  20. N-Sent a CO request for more info
  21. G-Mentioned $3.50 fee
  22. N-Asked for cross promo
  23. I-Thanked caller for donation
  24. O-Mentioned child's name