Recappedthe callOffered tosavesponsorship(cover/lower)Introducedyourself byname inthe introSent a COrequest formore infoReset apasswordAsked thecaller howthey aredoingAskedfor crosspromoAssuredsponsor thatchild was notaffectedGot acrosspromo winMentioned$3.50 feeWished thecaller a goodday in theoutroShared apersonaltidbit withthe donorAdded anew creditcardSet upbackpay$100+Mentionedchild'snameCalleddonor bynameSet upa DFMentionedhow longthey havebeensponsoringConfirmedemailaddressSaved oneor moresponsorshipcancellationsThankedcaller fordonationConfirmedmailingaddressConfirmedbillingaddressAskedforbackpayRecappedthe callOffered tosavesponsorship(cover/lower)Introducedyourself byname inthe introSent a COrequest formore infoReset apasswordAsked thecaller howthey aredoingAskedfor crosspromoAssuredsponsor thatchild was notaffectedGot acrosspromo winMentioned$3.50 feeWished thecaller a goodday in theoutroShared apersonaltidbit withthe donorAdded anew creditcardSet upbackpay$100+Mentionedchild'snameCalleddonor bynameSet upa DFMentionedhow longthey havebeensponsoringConfirmedemailaddressSaved oneor moresponsorshipcancellationsThankedcaller fordonationConfirmedmailingaddressConfirmedbillingaddressAskedforbackpay

Engagement Call Listening - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
N
3
B
4
N
5
N
6
O
7
N
8
G
9
G
10
G
11
G
12
I
13
B
14
B
15
O
16
I
17
I
18
B
19
G
20
O
21
I
22
B
23
O
24
O
  1. I-Recapped the call
  2. N-Offered to save sponsorship (cover/lower)
  3. B-Introduced yourself by name in the intro
  4. N-Sent a CO request for more info
  5. N-Reset a password
  6. O-Asked the caller how they are doing
  7. N-Asked for cross promo
  8. G-Assured sponsor that child was not affected
  9. G-Got a cross promo win
  10. G-Mentioned $3.50 fee
  11. G-Wished the caller a good day in the outro
  12. I-Shared a personal tidbit with the donor
  13. B-Added a new credit card
  14. B-Set up backpay $100+
  15. O-Mentioned child's name
  16. I-Called donor by name
  17. I-Set up a DF
  18. B-Mentioned how long they have been sponsoring
  19. G-Confirmed email address
  20. O-Saved one or more sponsorship cancellations
  21. I-Thanked caller for donation
  22. B-Confirmed mailing address
  23. O-Confirmed billing address
  24. O-Asked for backpay