Recappedthe callWished thecaller a goodday in theoutroShared apersonaltidbit withthe donorMentionedchild'snameOffered tosavesponsorship(cover/lower)Mentionedhow longthey havebeensponsoringConfirmedbillingaddressGot acrosspromo winConfirmedmailingaddressSet upa DFAdded anew creditcardAskedfor crosspromoCalleddonor bynameIntroducedyourself byname inthe introReset apasswordThankedcaller fordonationSet upbackpay$100+ConfirmedemailaddressSaved oneor moresponsorshipcancellationsMentioned$3.50 feeAssuredsponsor thatchild was notaffectedAsked thecaller howthey aredoingSent a COrequest formore infoAskedforbackpayRecappedthe callWished thecaller a goodday in theoutroShared apersonaltidbit withthe donorMentionedchild'snameOffered tosavesponsorship(cover/lower)Mentionedhow longthey havebeensponsoringConfirmedbillingaddressGot acrosspromo winConfirmedmailingaddressSet upa DFAdded anew creditcardAskedfor crosspromoCalleddonor bynameIntroducedyourself byname inthe introReset apasswordThankedcaller fordonationSet upbackpay$100+ConfirmedemailaddressSaved oneor moresponsorshipcancellationsMentioned$3.50 feeAssuredsponsor thatchild was notaffectedAsked thecaller howthey aredoingSent a COrequest formore infoAskedforbackpay

Engagement Call Listening - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
I
4
O
5
N
6
B
7
O
8
G
9
B
10
I
11
B
12
N
13
I
14
B
15
N
16
I
17
B
18
G
19
O
20
G
21
G
22
O
23
N
24
O
  1. I-Recapped the call
  2. G-Wished the caller a good day in the outro
  3. I-Shared a personal tidbit with the donor
  4. O-Mentioned child's name
  5. N-Offered to save sponsorship (cover/lower)
  6. B-Mentioned how long they have been sponsoring
  7. O-Confirmed billing address
  8. G-Got a cross promo win
  9. B-Confirmed mailing address
  10. I-Set up a DF
  11. B-Added a new credit card
  12. N-Asked for cross promo
  13. I-Called donor by name
  14. B-Introduced yourself by name in the intro
  15. N-Reset a password
  16. I-Thanked caller for donation
  17. B-Set up backpay $100+
  18. G-Confirmed email address
  19. O-Saved one or more sponsorship cancellations
  20. G-Mentioned $3.50 fee
  21. G-Assured sponsor that child was not affected
  22. O-Asked the caller how they are doing
  23. N-Sent a CO request for more info
  24. O-Asked for backpay